Stepenitz Vacations

The rooms were clean, great, good size, jacuzzi in every room. We booked pool facing rooms and had a great view. However, property falls short in terms of amenities in rooms. The property description says refrigerator in room, but is is filled with alcohol bottles, you cannot use it keep anything personal and not move the bottles from fridge as it costs 20 USD even if bottles are moved from their place and have to be restocked. The rooms have keurig coffee machines but no pods, you need to buy pods if you want to have coffee on the room. The most weird thing I have seen in any hotel resort. What is the point of keeping coffee machine without coffee and how much does it cost to keep few coffee sachets and creamers. Swimming pools are great, but cabana and canopy beds are overpriced. The carpets in the main hall are bit old and can use a renovation.

Rooms were cleans. Staff was helpful. The restaurants in the hotel were pretty good but nothing special. For the price I feel like I got my money's worth. I spent most of my time at The Linq which is connected to Harrah's via the monorail hallway. If or when I come back to Vegas I'll probably stay at The Linq instead but Harrah's overall was pretty good. No big complaints or glaring issues but I'm not one to complain about many things.

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....