Vacations Close To Staten Island Ferry Whitehall Terminal

The location is great. The smell was bad! Our room smelled like a litter box with chlorine everywhere. We would have moved rooms but the hotel smelled similarly. We could have switched hotels but were only there for one night. Bed was harder but comfy and pillows were great but it was just a smelly place. The pictures online looked good but it was just good photography. It was ok but we wouldn’t stay again. There are much better places in the city.

Helpful staff

THIS PLACE IS A SCAM - STAY AWAY.I booked my reservation and showed up at the "hotel," which appears to be a commercial office building. There was no one at the front desk and no indication it was even a hotel. There was an iPad at the front desk that instructed guests to enter reservation information, which I did, and gave a phone number to call. I called the phone number, which was an offshore call center - the woman on the line said I needed to pay an additional "service fee" to receive a code to access my room. This is totally UNETHICAL. I was so exhausted that against my better judgement I gave her my credit card information to get the "link" to access the room. Of course the link did not work, and I was not able to access the room, or any others. The woman gave me some other numbers to call, which of course didn't work. I never got my room, and I never saw a single person there who appeared to work at the "hotel" (empty office building), At the end I left, and called my bank to cancel my card - THIS IS A UNETHICAL OPERATION AND EXPEDIA SHOULD HAVE NOTHING TO DO WITH THEM - i have filed a Financial Fraud Complaint with the NY State Attorney General - THIS PLACE IS A SCAM STAY AWAY.

"At night, kids from nearby bars get super rowdy, going on until 3 or 4 a.m. on weekends. It's an absolute nightmare."

Clean room and staff helpful. Convenient location.