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Quality Inn Chicopee - Springfield

2.5 star property
Start your day with a continental breakfast at this practical hotel, featuring self-parking and helpful concierge services for hassle-free exploring.

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Photo gallery for Quality Inn Chicopee - Springfield

A hotel room with two beds, a desk, a television, and a window with curtains. - Quality Inn Chicopee - Springfield (Chicopee)
A compact kitchenette with a microwave, coffee maker, and a flat-screen TV on a wooden cabinet. - Quality Inn Chicopee - Springfield (Chicopee)
A gym with cardio equipment, weight machines, and a mirror. - Quality Inn Chicopee - Springfield (Chicopee)
A hotel dining area with multiple wooden tables and chairs, large windows with curtains, and wall-mounted lights. - Quality Inn Chicopee - Springfield (Chicopee)
A hotel reception area with a wooden reception desk, a coffee station, a trash bin, and a clock on the wall. - Quality Inn Chicopee - Springfield (Chicopee)
Quality Inn Chicopee-Springfield offers essentials for a comfortable stay, including in-room WiFi, a business center, and laundry facilities. The property welcomes all travelers with dedicated RV, bus, and truck parking spaces.

Reviews

6.2 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 6 of 6 rooms

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for 2 Double Beds, Nonsmoking

A hotel room with two beds, a nightstand with a lamp, a chair, and a window with curtains.

2 Double Beds, Nonsmoking

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for 1 King Bed, Nonsmoking

A hotel room with a bed, desk, chair, television, and air conditioning unit.

1 King Bed, Nonsmoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk with a television, a chair, and a window with curtains.

Standard Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk, a television, and a window with curtains.

Standard Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a computer, a TV, and a chair.

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Chicopee, Quality Inn Chicopee - Springfield is in a shopping district. Some of the area's popular attractions include Six Flags New England and Naismith Memorial Basketball Hall of Fame. International Volleyball Hall of Fame and Holyoke Heritage State Park are also worth visiting. Visit our Chicopee travel guide
Map
463 Memorial Dr, Chicopee, MA, 01020

What's nearby

  • A basketball court with spectators, a scoreboard, and a wall of portraits.
    Naismith Memorial Basketball Hall of Fame
    9 min drive - 7.9 miles
  • Chicopee Falls Dam
    19 min walk - 1.0 mile
  • Chicopee Memorial State Park
    3 min drive - 2.3 miles
  • MassMutual Center
    9 min drive - 7.5 miles
  • MGM Springfield
    9 min drive - 7.7 miles

Getting around

  • Holyoke Station
    15 min drive
  • Logan International Airport (BOS)
    97 min drive

Restaurants

  • Fifties Diner
    6 min drive
  • Chick-fil-A
    5 min walk
  • Dunkin'
    17 min walk
  • Panera Bread
    9 min walk
  • Say When
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0008350610
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Quality Inn Chicopee - Springfield pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Quality Inn Chicopee - Springfield?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Quality Inn Chicopee - Springfield?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Quality Inn Chicopee - Springfield located?

Situated in a shopping district, this hotel is within 1 mi (2 km) of Chicopee Falls Dam and Chicopee Memorial State Park. Bowlero Chicopee is 3.1 mi (5 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quality Inn Chicopee - Springfield Reviews

6.2

6.2

Cleanliness

6.8

Location

7.4

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 159 out of 935 reviews
Rating 8 - Good. 249 out of 935 reviews
Rating 6 - Okay. 200 out of 935 reviews
Rating 4 - Poor. 165 out of 935 reviews
Rating 2 - Terrible. 162 out of 935 reviews

Reviews

Verified review

10/10 Excellent

Enrigue

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Lisandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was quiet and staff was very professional.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Ethan

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean an pretty quiet.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Mark

Liked: Cleanliness, staff & service
If not for the excellent breakfast crew, I would rate this facility a teo because of its age and state of repair. The employees care about their customers.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was ideal while visiting family in Holyoke. Staff was incredibly helpful and friendly. Coffee in the lobby was great for my coffee addicted mother and I. Overall a great price for a quick visit
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The whole building had a smell was a lot. There was a hole in the wall in the room, loose outlets, the carpet was damp, mold in the bathroom, WiFi didn’t work at all, plastic on the mattress, tv remote didn’t have a back in it, and breakfast was minimal. Pretty sure there were a couple people living there. The staff I interacted with were helpful.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Noni

Disliked: Amenities, property conditions & facilities
It was in a great location near stores. The doorknob to the room was broken. I asked for a repair but no one came.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
The hotel is clean and functional. There are some upkeep issues. Overall reasonable value.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities
Very clean good service
Stayed 1 night in Feb 2026
Verified review

8/10 Good

VICTOR

Liked: Cleanliness, staff & service, amenities
Clean room, nice staff. Only there 1 day
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Andrea

Disliked: Staff & service, amenities
It was an okay stay, Bathroom was really clean and breakfast was actually good as well.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Peter

Liked: Staff & service, amenities, property conditions & facilities
The room was clean and well supplied and the staff friendly and competent and the price is reasonable. However, there were a few people hanging around near the entrance, and that made me feel uncomfortable. If these people were employees on break or were waiting for transportation, they should stay inside or at another outside location.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful staff
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Andrea

The outside wasn’t exactly inviting, but the people were very nice and the rooms were clean
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Stephanie

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
This hotel has an excellent location right off the highway and walkable to many restaurants and businesses. The breakfast was a highlight; both hot and cold options. The staff were also lovely. The hotel condition itself is a little worn down and the room wasn’t super clean.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could be great

It could be great with a little care and an overseer for housekeeping. Terrific location, excellent price, decent breakfast.
Stayed 4 nights in Jul 2025
Verified review

6/10 Okay

James

Liked: Staff & service
Disliked: Cleanliness
Yes the room was good they need to update the tv. You have to just scroll thru channel s to see what was on.there was no guide on tv in my room. This morning made a cup of coffee in room.tried to make another maker would not work tried it in 4 ouletput it in trash bucket told front desk
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Renee

Liked: Staff & service
Great check in experience
Stayed 1 night in May 2025
Verified review

8/10 Good

Tristan

Clean room
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Andre

Liked: Staff & service, room comfort
Weird smell in room. Excellent breakfast
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Room a little small but ok for the two of us being just a couple . An area with lots of restaurants
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Marcio

Disliked: Amenities, property conditions & facilities
Torn carpet throughout including in room, wallpaper missing/torn, rusted lighted fixtures, everything just a bit "off". Staff was pleasant, I felt safe, heating worked.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Jorge

Disliked: Amenities
it was ok for the price, but it is a place to go just to sleep, beds were confortable, bathroom Ok, breakfast poor, personel courteous
Stayed 1 night in May 2025
Verified review

2/10 Terrible

Ginette

Disliked: Cleanliness, amenities, property conditions & facilities
It smelled like smoke and mildew and was unclean. The staff was helpful in the morning when we cancelled our extra night
Stayed 2 nights in Oct 2025
Verified review

4/10 Poor

Shannon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Get what you pay for

Area is not great. Room was okay. Didn’t get the breakfast. Staff was totally fine. You get what you pay for, it’s affordable.
Stayed 1 night in Oct 2025