Vacations Close To Southwick's Zoo

The staff took all of my belongings out of my room while I was at the event I booked the room for. Showed the woman at the front desk my itinerary and receipt. She made me call the booking company to square it away. Took nearly 90 mins to get put into a downgraded room. Was promised a refund, no word on that yet. Extremely understaffed for a fully booked or close to it night.

We had a wonderful stay at the Boston Harbor Hotel. From the moment we booked, Demetri went above and beyond by helping us secure one of the best harbor view rooms, and it truly made our weekend special. Waking up to the waterfront views was unforgettable. The room was spotless, beautifully maintained, and extremely comfortable. Every staff member we encountered was friendly, professional, and genuinely eager to make our stay memorable. The hotel bar was excellent, with great cocktails and a welcoming atmosphere, and the overall service exceeded our expectations. If you’re planning a trip to Boston and want an exceptional waterfront experience, I highly recommend the Boston Harbor Hotel. A special thank you to Demetri for making sure we had the perfect room—we can’t wait to return.

Staff were friendly and efficient, treats in reception every night for residents, great gym, free snacks and drinks in room, really wonderful place!

I had a great stay here, from the clean rooms, great customer service and care.The king bed and pillows were comfortable. Room was cold. My first time staying In a room with bathroom in the hall and it wasn’t bad at all. Bathrooms were always clean and I never had to wait once for the shower. They offered umbrellas for the guest, it had been raining all day. They have a gym and a restaurant connected to the hotel which was nice because I ordered online for pick up and i didn’t have to go far. They do also have a coffee shop downstairs! Overall, I would definitely stay here again on my next trip to Boston!

Clean room and linens, great location and comfortable bed. Only complaint is the street noise and sounds from residents in upstairs apartment which was kind of loud. All things considered I’d stay again as it was a good value spot

LOVED the hotel and staff was great. Beautiful, well-appointed room with no issue. Only thing…charged a surprise $23. “amenity fee” for absolutely nothing but two bottles of water. Expedia claims to include all fees. This is apparently not so. Parking was also $50. through the hotel (easy) with in and out privileges, and access til midnight even after checking out. Nix the “amenities fee” which offers nothing extra at all, and you have 5 stars.

Good space and clean room, spent the weekend with my family.