Vacations Close To Smathers Beach

Había sargazo y no se podía usar la picina por qué el olor era demasiado fuerte, el aire acondicionado de la habitación estaba dañado y solo tenían una unidad portátil dentro de el cuarto que se notaba que llevaba algún tiempo puesta por el tape y todo, la ducha no funcionaba bien, no hay elevador y hay mil escaleras… No me fui porque era solo por una noche y pagué un precio alto por ser 4 de Julio pero para quedarse por varios días no hubiera podido con tantas cosas mal. El personal muy chevere, la localización muy buena, la picina muy linda.

S

My husband, friends, and I had a lovely stay at Ridley House. Loved the historic charm and Key West vibe of the house. The A/C wasn’t working well in our room the first night of our stay, but they got it working the second day. The continental breakfast was fantastic, with lots of items to choose from. It’s also in a wonderful location… only two blocks from Duval and a short walk to Mallory Square. We would definitely stay here again and recommend Ridley House to others.

Lobby check-in experience, need elevator (slow) bc need stairs to get to lobby. Entire hotel is dated, no lights on near front desk, filthy carpet in corridorsm low lights and could barely see. Entry door lock broken, door didn't close without pushing on. Rooms had dirty carpet stains, cleaning odor was strong in room, pillows were thin, hard as a rock. Desk light didn't work, no convenient outlets, TV remote was dirty/sticky. Bath amenities were cheap, toilet didn't flush well, mirror light bulbs out, no hot water (luke warm), area wasn't very clean. No food available after 5pm, and breakfast only (they say lunch on weekends?) dining area was dated and dirty, not upscale at all. Hotel needs a total renovation and better cleaning by staff, and customer service. I asked for a late checkout but they said they were full. I walked around and the hotel looked dead from check-in at night to morning. It's just poor management so they don't have to clean all the rooms (end loaded guests all in same area). Manager at front desk tried to apologize for all the issues and took $50 resort fee off. The Pros: clean pool, nice balcony view, bathroom has 4-fixtures. Overall, I would give a (1 out of 5) rating and that's being generous. This should be a 6.0 - 7.0 rating on Hotels.com. The entire hotel went downhill since I was there 2 yrs ago and I wouldn't go back until major improvements from physical condition, housekeeping, and operations.

The private beach is truly superior. A classic Key West resort perfectly located and very quiet.

Staff was great! Enjoyed the pool, bar and breakfast. Walking distance to the water, restaurants, and scenery.