Encuentra Hoteles con concierge en Shanzu

“I have stayed at the Serena several times over the past 20 years. In fact, of the 80 countries I have visited the Serena in Mombasa is still my favorite place in the world. The staff, including front dest staff (namely, Althuman) and the wait staff are outstanding. Many are long-term staff who have obviously been well-trained in customer service. The Maisha Spa is always worth a visit. The property is beginning to show signs of aging so I hope there are plans to upgrade it, while not loosing its...

“Great stay. Rooms need some renovations to reach 5 star level. But iverall.i enjoyed my stay”

“Everything from the staff to the apartment was amazing”

“The owner baited and switch pricing leading to higher bills .Unpleasant smell especially in the kitchen and bathrooms. Uncomfortable beds dust linens we felt unsafe .”