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Serena Beach Resort and Spa

4.0 star property
Beachfront, with outdoor pool

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Photo gallery for Serena Beach Resort and Spa

Relax by the serene pool surrounded by lush palm trees and a shaded gazebo.
Relax in a serene beachside setting with ocean views, lounge chairs, and a small table.
Guests can exchange vows with ocean views at this picturesque outdoor wedding venue.
Dine al fresco by the water's edge, surrounded by serene beauty.
Relax in comfort with a large bed, two nightstands, and ambient lighting.

Popular amenities

  • Bar
  • Hot Tub
  • Breakfast included
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Twin Room, Garden View

Deluxe Twin Room, Garden View | 1 bedroom, premium bedding, down comforters, free minibar items

Deluxe Twin Room, Garden View

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Minibar (some free items)
LCD TV
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double or Twin Room, 1 Bedroom

Superior Double or Twin Room, 1 Bedroom | 1 bedroom, premium bedding, down comforters, free minibar items

Superior Double or Twin Room, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Minibar (some free items)
LCD TV
  • 35.7 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Double Room, Garden View

Deluxe Double Room, Garden View | 1 bedroom, premium bedding, down comforters, free minibar items

Deluxe Double Room, Garden View

7.6 out of 10
Good
(5 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Minibar (some free items)
LCD TV
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room, Sea View

Superior Double or Twin Room, Sea View | 1 bedroom, premium bedding, down comforters, free minibar items

Superior Double or Twin Room, Sea View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Minibar (some free items)
LCD TV
  • 35.7 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Executive Studio Suite, Terrace, Garden View

1 bedroom, premium bedding, down comforters, free minibar items

Executive Studio Suite, Terrace, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Terrace
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Mini-fridge
Minibar (some free items)
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Non Smoking, Garden View

Family Room, Non Smoking, Garden View | 1 bedroom, premium bedding, down comforters, free minibar items

Family Room, Non Smoking, Garden View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Minibar (some free items)
LCD TV
  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Map
Shanzu Beach, Mombasa, Mombasa County, 90352

What's nearby

  • Bamburi Beach - 4 min drive - 1.2 miles
  • Mtwapa Mall - 6 min drive - 3.2 miles
  • Haller Park - 7 min drive - 3.7 miles
  • Nguuni Nature Sanctuary - 8 min drive - 4.3 miles
  • Nyali Beach - 16 min drive - 6.6 miles

Getting around

  • Mombasa (MBA-Moi Intl.) - 49 min drive

Restaurants

  • ‪Kendas Arcade Hotel - ‬5 min drive
  • ‪Severin Sea Lodge - ‬5 min drive
  • ‪Pirates Beach Resort - ‬6 min drive
  • ‪Char Choma - ‬5 min drive
  • ‪Il Covo - Bamburi - ‬4 min drive

About this property

Serena Beach Resort and Spa

Upscale hotel near Bamburi Beach
At Serena Beach Resort and Spa, you can look forward to a free breakfast buffet, a swim-up bar, and a poolside bar. With a private beach, sun loungers, and scuba diving, this hotel is the perfect place to soak up some sun. Treat yourself to a body wrap, a hot stone massage, or a body treatment at Serena Maisha, the onsite spa. Be sure to enjoy a meal at the 3 on-site restaurants, including breakfast, lunch, and dinner. The health club offers yoga classes and fitness classes; other things to do include rafting, boat tours, and volleyball. Stay connected with free WiFi in public areas, and guests can find other amenities such as a terrace and a coffee shop/cafe.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers and a swim-up bar
  • Free self parking
  • Limo/town car service, 4 outdoor tennis courts, and express check-out
  • Express check-in, a gift shop, and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All 164 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and air conditioning.
Extra amenities include:
  • Bathrooms with designer toiletries and separate tubs/showers
  • 21-inch LCD TVs with premium channels
  • Wardrobes/closets, balconies, and mini fridges

Languages

English, French, German, Italian, Swahili

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Fountain
  • Jahazi Seafood Grill
  • Makuti Bar
  • Nyota Terrace

Things to do

  • 4 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Fishing
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Piano
  • Racquetball/squash
  • Rafting
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Conference center (20,000 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 5 buildings
  • Banquet hall
  • Built in 1976
  • Designated smoking areas
  • Mosquito nets
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 21-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KES 115.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: KES 3100 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: KES 115.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 7997

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Serena Beach
Serena Beach Mombasa
Serena Beach Resort
Serena Beach Resort Mombasa
Serena Resort
Hotel Serena Beach
Serena Beach Hotel And Spa
Serena Beach Hotel Shanzu
Serena Beach And Spa Mombasa
Serena Beach Resort and Spa Hotel
Serena Beach Resort and Spa Mombasa
Serena Beach Resort and Spa Hotel Mombasa

Frequently asked questions

Does Serena Beach Resort and Spa have a pool?

Yes, this property has an outdoor pool.

Is Serena Beach Resort and Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Serena Beach Resort and Spa?

Self parking is free at this property.

What time is check-in at Serena Beach Resort and Spa?

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM.

What time is check-out at Serena Beach Resort and Spa?

Check-out is at 10 AM.

Does Serena Beach Resort and Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KES 3100 per vehicle applies.

Where is Serena Beach Resort and Spa located?

This Shanzu hotel is on the beach, 1.3 mi (2.1 km) from Bamburi Beach, and within 6 mi (10 km) of Nyali Beach and Leisure Golf Club. Haller Park and Nguuni Nature Sanctuary are also within 6 mi (10 km).

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Serena Beach Resort and Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 133 out of 205 reviews
Rating 8 - Good. 55 out of 205 reviews
Rating 6 - Okay. 8 out of 205 reviews
Rating 4 - Poor. 4 out of 205 reviews
Rating 2 - Terrible. 5 out of 205 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ADANMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely. Overlooks the ocean. Nice rooms
Stayed 4 nights in Apr 2025

10/10 Excellent

Nasser

Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely property. I think you need more food options on site, such as a nice coffee shop, and 2 other cuisine
Stayed 4 nights in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Apr 2025

8/10 Good

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
The staff are the best. They provide exceptional service. Only issue is with the food. Prefer more variety and also only buffet like other resorts.
Stayed 3 nights in May 2025

8/10 Good

Gilles

Liked: Staff & service, property conditions & facilities
Pros: Great hotel in an excellent location. The rooms were clean, spacious, and very comfortable. Cons: There was ongoing construction during our stay, and the hotel did not maintain the beach, which made the overall experience feel overpriced for what was offered.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely place to stay along the Kenya coast. The property is an excellent condition and the staff could not have been more accommodating. They offer guest free activities, such as a catamaran and kayaks. Great pool.
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good 👍
Stayed 3 nights in Apr 2025

8/10 Good

Fathi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite good hotel overall, keep it up!
Stayed 1 night in May 2024

10/10 Excellent

Delia

The staff was friendly and very attentive.
Stayed 4 nights in May 2024

10/10 Excellent

Ndegwa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay and service as always. Will be back!
Stayed 1 night in Oct 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities
First visited nearly 30 years ago and have stayed several times since. It's a lovely hotel for a short stay and it has an amazing staff. The facilities are excellent, great for young families and can be lively in the evenings (ask for a room away from the music in need). The restaurants are all open attracting monkies, crows and sparrows so some surfaces are likely not very clean but generally not a nuisance. The hotel's reputation is well-deserved.
Stayed 6 nights in Mar 2025

10/10 Excellent

Ole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice place, Good pool and a beautiful beach. Lots af monkeys in the garden. Wonderfull staff
Stayed 3 nights in Oct 2024

8/10 Good

Salimah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place!
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old school style, beach restaurant is very good, although next doors hotel had a disco that was anoying
Stayed 2 nights in Nov 2023

8/10 Good

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serena Beach Hotel is well located, had beautiful timeless architecture and wonderful ambience. The staff made our stay special, very attentive, pleasant and wet had lots of laughter with them. The Chef is outstanding, all the meals and snacks were well prepared, with a diverse presentation of food and drink. The sea front needs some cleaning attention otherwise we enjoyed cooling off in the ocean, very safe and comfortable to swim, even for the little ones. We will be back!
Stayed 7 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are very beautiful and serene. The beach is wonderful and the food is absolutely fantastic. Finally, the staff are helpful, professional and friendly.
Stayed 3 nights in May 2023

8/10 Good

Samie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The property is well kept. Most of the staff are very friendly
Stayed 2 nights in Jun 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and grounds are very beautiful as is the beach area. The food was outstanding, a real highlight of our stay and we were hugely impressed by its standard. Finally, the staff couldn't have been nicer or more helpful on top of their overall professionalism
Stayed 2 nights in Oct 2022

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, room comfort

Very nice old style hotel

Very nice beach hotel. Quiet and not many beach boys to bother you. Staff were very friendly and helpful, especially Evelyn on reception. The food was nice and reasonably priced. I would stay again
Stayed 4 nights in Jan 2023

6/10 Okay

tasheer

Liked: Cleanliness, staff & service
This hotel has beautiful gardens. It’s a very relaxing place to be in. The rooms, although charming, are tired, and in need of a makeover. Food offerings are adequate, but unimaginative. Wonderful team of staff, responsive and friendly.
Stayed 3 nights in Sep 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel for a rest after safari with lovely moorish style architecture. Staff were very attentive, great food, lovely uncrowded pool and beach area. Plenty of things to do inside the grounds including kayaking, paddle board, catamarran sailing, squash, tennis, table tennis, pool and darts. It is also adjacent to a marine conservation area where you can snorkel on the reef with tropical fish. Highly recommended.
Stayed 7 nights in Aug 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Serena Beach Hotel. The grounds are beautiful and well maintained, there is easy access to the beach, the rooms are big with comfortable beds & big bathrooms, and the staff go above and beyond to meet your expectations. For those on a family vacation there here is a kids club with kids activities (thank you Zawadi & Esther) and evening performances (music, acrobats, etc.). It never felt crowded, it was very serene and relaxing. We would definitely stay there again. Thank you!
Stayed 5 nights in Jul 2024

8/10 Good

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the grounds, the architecture of the place Beach is just ok, and pool overcrowded Food was not quite up to my standard in the main restaurant although much better in the separated grill right at the beach
Stayed 3 nights in Dec 2023

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Wilson and his staff are excellent. They made things right when Expedia couldn't. I will never forget them and plan to visit again.
Stayed 3 nights in May 2023

8/10 Good

Ndegwa

Liked: Cleanliness, amenities, property conditions & facilities
Excellent food as always. Very good facility. Waiting staff a bit disappointing his time.