Booked a 1 night stay for myself and Husband. Booked a double bed 1 room ensuite. Got in there and it was a single bed, the carpet was full of large Circular dark stains. And black patches. And the bathroom/toilet, was down three flights of stairs, to accomodate 8 rooms. Went and Complained at reception, who rang the owner, she was told we only booked a single, yeah, right, come on he's 6 foot 2. Showed reception the booking conformation. The boss said there were no other rooms. Two other seperate guests were complaining about facilities. It was this bank holiday weekend and couldn't get another booking anywhere. We had just spent 5 hours on motorbike, So had no choice and asked if we could have mattress or at least a duvet for the dirty floor. They rang the boss to ask, to which he said "are they not cancelling, as I have someone else wanting to book the room" total disgusting behaviour. Though did give us a duvet. We have photo evidence to supply to Expedia. Can't believe we were conned this way. And how they can be alowed to rent out rooms, also we had no hotwater in the room. The whole place is a mess. Won't let me upload photos, will supply if asked.