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Village da Serra

Property class: 2.5

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Photo gallery for Village da Serra

A wooden cabin with a red-tiled roof and large windows. - Village da Serra (São Francisco de Paula)
A cozy living room with a fireplace, comfortable seating, and large windows. - Village da Serra (São Francisco de Paula)
A buffet with various desserts and pastries. - Village da Serra (São Francisco de Paula)
A hotel room with a large bed, a nightstand with a lamp, and a view of a red-roofed building outside. - Village da Serra (São Francisco de Paula)
A covered outdoor seating area with wooden benches and a view of a courtyard with a tiled roof and plants. - Village da Serra (São Francisco de Paula)
At Village da Serra, you can look forward to a free breakfast buffet, a garden, and a playground. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a bar.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Business services
  • Bar
  • Laundry

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room

A neatly made bed with a quilted cover, a bedside table with a lamp, and a window with curtains.

Deluxe Double Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

A bedroom with two beds, a wooden chair, a desk, and a window with curtains.

Deluxe Twin Room

  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Luxury Suite

A hotel room with a bed, a nightstand, and a window with curtains.

Luxury Suite

  • Sleeps 3
  • 1 King Bed

About the neighborhood

São Francisco de Paula is home to Village da Serra. The area's natural beauty can be seen at Municipal Natural Park of Ronda and Tedesco Eco Park, while Teatro Municipal de Canela and Stone House Theater are cultural highlights. Alpen Park and Ecoparque Sperry are also worth visiting. Visit our São Francisco de Paula travel guide
Map
Av. Júlio de Castilhos 1650, São Francisco de Paula, RS, 95400-000

What's nearby

  • An indoor market with a glass ceiling, stalls on both sides, and a central walkway.
    Gramado Covered Street
    56 min drive - 33.0 miles
  • São Bernardo Lake
    3 min drive - 1.4 miles
  • Municipal Natural Park of Ronda
    4 min drive - 1.7 miles
  • Buddhist Temple Chagdud Gonpa Khadro Ling
    28 min drive - 16.8 miles
  • Cathedral of Our Lady of Lourdes
    41 min drive - 27.7 miles

Restaurants

  • Xis da Dona Laura
    8 min walk
  • Marcela's Café & Bistrô
    2 min drive
  • Xis do Vini
    2 min drive
  • Restaurante Tratoria Pasta Nostra
    19 min walk
  • padaria Pão & Cia
    14 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • LED TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Ceiling fan
  • Desk
  • Heating

Policies

Check-in

Check-in time starts at 1:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for BRL 100.0 per day
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Rollaway bed fee: BRL 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property Registration Number 53355880/0001-85

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Frequently asked questions

Is Village da Serra pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Village da Serra?

Check-in begins at 1:30 PM. After-hours check-in is not available.

What time is check-out at Village da Serra?

Check-out is at noon.

Where is Village da Serra located?

Situated in São Francisco de Paula, this hotel is 1.4 mi (2.2 km) from São Bernardo Lake and 1.7 mi (2.7 km) from Municipal Natural Park of Ronda. Tedesco Eco Park is 12.1 mi (19.5 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Village da Serra Reviews

8.2

Very Good

8.4

Cleanliness

7.0

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 20 out of 60 reviews
Rating 8 - Good. 27 out of 60 reviews
Rating 6 - Okay. 9 out of 60 reviews
Rating 4 - Poor. 2 out of 60 reviews
Rating 2 - Terrible. 2 out of 60 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Good comes with the Bad

The hotel is aged and the good comes with some bad. Comfortable, rustic aesthetic. The bed was comfortable, air conditioning in the rooms and easy parking. But there aren’t any other amenities, the breakfast was below average for a Brazilian hotel (not only was the selection limited, but they didn’t replenish the eggs or pão de queijo when they were gone). And I was also disappointed with the service. I asked for an extra half hour for check out to complete a work meeting online and I was denied. I had to conduct the meeting in the lobby and they vacuumed the carpet while I was on the meeting, so I could barely hear or talk. I don’t think I have ever had this request denied in any other hotel before. We have family near the hotel and will probably have to stay there again at some point, but I hope to try other hotels in the area first.
Stayed 1 night in Jan 2023
Verified review

2/10 Terrible

Disliked: Amenities
quarto com cheiro de mofo, roupas de cama e banho bem desgastadas e com muita marca de uso, café da manhã básico demais, café em si péssimo (não conseguimos beber de tão ruim)
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service
Necessaria algumas melhorias nos quartos
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto muito bom só não tinha ambiente pra fazer trabalho remoto. Cama confortável, chuveiro bom, wi-fi funciona do muito bem. Café da manhã com muita variedade e equipe de atendimento bem atenciosa!!!
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Cumpro o que promete, instalações antigas mas tudo limpo. Funcionários dedicados
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente custo benefício
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ambiente famíliar com café da manhã bem caseiro.
Stayed 2 nights in Mar 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Péssima experiência

Péssima experiência , não tinha ar condicionado porque e a alegação foi que eram quartos simples. Pelo valor que foi cobrado o mínimo seria ter um ar e não um ventilador. Banheiro com mau cheiro, roupa de cama pareciam usados .
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
Atendimento fraco, quartos caros.
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Para uma noite ok

Chuveiro bom, cama confortável,roupas de cama limpas e toalhas macias. Único ponto que por ter lareira a lenha no quarto, tinha cheiro de fuligem no quarto, mesmo não acendendo a lareira.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muito bom

Pessoal muito atencioso, atendimento muito bom, lugar agradável.
Stayed 7 nights in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Bom hotel, limpo e tranquilo
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gostei das instalações e atendimento
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estadia!

Hotel surpreendeu positivamente! Quarto ótimo! Calefação super boa! Café da manhã bem caseiro, uma delícia! Custo x benefício muito bom!
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quartos confortáveis e com bom tamanho.
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
É calmo, tranquilo, só poderia ter mais opções na tv, já que é o lugar oferece uma sensação de descanso
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradável surpresa! Excelente custo benefício!!

A chegada no hotel não causou uma boa impressão, porque estava sem nenhuma identificação e um pouco escuro. No entanto, a primeira impressão foi rapidamente superada quando nos instalamos!! O quarto era ótimo, com excelente calefação, uma cama gigante e banheiro de hidromassagem, além de um ótimo chuveiro! O café da manhã foi uma experiência à parte, com pratos coloniais e deliciosos, além de um atendimento muito carinhoso. Super recomendo!!
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo custo benefício

Hotel com bom café da manhã, ótimo aquecimento interno, bom chuveiro, boa cama.
Stayed 1 night in Jun 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom

O hotel tem um café da manhã muito bom o banheiro é um pouco pequeno mais o chuveiro muito bom a cidade de São Francisco de Paula me surpreendeu está foto não foi do meu quarto ele era muito mais simples
Corredor para o refeitório
O hotel tem uma entrada muito bonita
Portal da cidade
Recepção do hotel
Stayed 1 night in Nov 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Room comfort

Razoável

Acomodação bastante simples, frigobar desabastecido, colchão ruim. Tudo parece bem antigo, merece renovação. A localização é boa e o café da manhã merece elogio.
Stayed 1 night in Oct 2021
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pessimo fujam!!!!

Hotel parece que está abandonado, quarto em péssimas condições , cama horrível, café da manhã pobre em opções, roupa de cama suja!!! Lamentável um hotel desse nível estar no hotéis.com
Stayed 1 night in Oct 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Somente funcionamento tv deixou a desejar (imagem e som ruins ), no mais, tudo ok , tranquilo .
Stayed 2 nights in Oct 2021
Verified review

6/10 Okay

Café da manhã não comporta ao nível do hotel

Insatisfeita com o café da manhã, pouca opção, e o que tinha, pães, bolos e pão de queijo velhos e duros. O que acaba não era reposto.
Stayed 1 night in Aug 2021
Verified review

8/10 Good

6 dias no hotel

Café da manhã era o que tinha de melhor. Instalações precisam de manutenção urgente. Tivemos problemas com a calefação e internet não pegava no quarto 213 e ao avisar nos acomodaram em outro quarto que funcionou tudo. As atendentes não são cordiais, falam de forma ríspida e não gentil. Ficamos 6 dias e funciona bem para visitar gramado e canela a partir desse hotel.
Stayed 6 nights in Jul 2021