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Platino Hotel & Casino

3.0 star property
Travelers savor international cuisine at BarRocko before testing their luck at the casino's 15 slot machines and 6 gaming tables in Santiago

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Photo gallery for Platino Hotel & Casino

Front of property - evening/night - Platino Hotel & Casino (Santiago de los Caballeros)
Property grounds - Platino Hotel & Casino (Santiago de los Caballeros)
Interior entrance - Platino Hotel & Casino (Santiago de los Caballeros)
Casino - Platino Hotel & Casino (Santiago de los Caballeros)
Minibar, in-room safe, blackout drapes, iron/ironing board - Platino Hotel & Casino (Santiago de los Caballeros)
Platino Hotel & Casino, in Santiago's heart, offers a continental breakfast and international dining at BarRocko. Guests love the helpful staff, on-site casino, free in-room WiFi, and coffee shop. The property also hosts concerts and live shows for extra entertainment.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite

8.4 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Superior Room

Executive Superior Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Executive Superior Room

8.6 out of 10
Excellent
(47 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Deluxe Room

Executive Deluxe Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Executive Deluxe Room

8.8 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite Deluxe

Junior Suite Deluxe | Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite Deluxe

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in La Zurza, a neighborhood in Santiago de los Caballeros, Platino Hotel & Casino is near the airport and near a metro station. Monument to the Heroes of the Restoration and Centro Leon are cultural highlights, and some of the area's notable landmarks include Catedral de Santiago and Hermanos Patino Bridge. Check out an event or a game at Estadio Cibao, and consider making time for Mundo Acuático, a top attraction not to be missed. Visit our Santiago de los Caballeros travel guide
Map
Av. Estrella Sadhala, frente a PUCMM, Plaza Platinium, Santiago de los Caballeros, 51031

What's nearby

  • Monument to the Heroes of the Restoration
    Monument to the Heroes of the Restoration
    14 min walk - 0.8 miles
  • Catedral
    Catedral de Santiago
    8 min drive - 1.4 miles
  • Bella Terra Mall
    4 min drive - 1.3 miles
  • Historic San Luis Fort Museum
    8 min drive - 1.7 miles
  • Hermanos Patino Bridge
    9 min drive - 1.6 miles

Getting around

  • Cibao Intl. Airport (STI)
    20 min drive

Restaurants

  • Supermarcado Bravo Cafe
    14 min walk
  • Square One
    3 min walk
  • Café Santo Domingo
    11 min walk
  • Caña Liquor Store
    4 min walk
  • Becerro's bar
    3 min drive

About this property

Platino Hotel & Casino

Hotel near Monument to the Heroes of the Restoration
Located close to Catedral de Santiago and Hermanos Patino Bridge, Platino Hotel & Casino provides free continental breakfast, a casino, and a nightclub. For those hoping to try their luck, this hotel boasts amenities like 6 casino gaming tables and 15 slot machines. The on-site international cuisine restaurant, BarRocko, offers breakfast, lunch, and dinner. In addition to concerts and live shows and a coffee shop/cafe, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Limo/town car service, a banquet hall, and luggage storage
  • Wedding services, tour/ticket assistance, and outdoor furniture
  • Guest reviews speak highly of the overall value and helpful staff
Room features
All 91 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • LED TVs with cable channels
  • LED light bulbs, refrigerators, and ceiling fans

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free casino shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • BarRocko

Things to do

  • 15 slot machines
  • 6 gaming tables
  • Casino
  • Concerts/live shows
  • Nightclub

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
A car is not required for transportation to and from this property

Property is also known as

Platino Hotel Casino Santiago
Hotel Platino Santiago
Platino Santiago
Platino Hotel Santiago
Platino Hotel Casino
Platino Casino Santiago
Platino Casino
Platino Hotel Casino Santiago de los Caballeros
Platino Casino Santiago de los Caballeros
Hotel Platino
Platino Hotel Casino
Platino Hotel & Casino Hotel
Platino Hotel & Casino Santiago de los Caballeros
Platino Hotel & Casino Hotel Santiago de los Caballeros

Frequently asked questions

Is Platino Hotel & Casino pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Platino Hotel & Casino?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Platino Hotel & Casino?

Check-out is at 1:00 PM. Late check-out is available for a fee (subject to availability).

Does Platino Hotel & Casino provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per vehicle applies.

Where is Platino Hotel & Casino located?

Located in La Zurza, this hotel is 1 mi (1.6 km) from Monument to the Heroes of the Restoration and within 3 mi (5 km) of Catedral de Santiago and Hermanos Patino Bridge. Centro Leon and Estadio Cibao are also within 3 mi (5 km).

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Reviews

Platino Hotel & Casino Reviews

8.6

Excellent

8.8

Cleanliness

8.0

Amenities

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 546 out of 1003 reviews
Rating 8 - Good. 253 out of 1003 reviews
Rating 6 - Okay. 116 out of 1003 reviews
Rating 4 - Poor. 42 out of 1003 reviews
Rating 2 - Terrible. 46 out of 1003 reviews

Reviews

Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone one was so nice I will stay there again in the future
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Luis Emilio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean, good breakfast.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Karina

Liked: Cleanliness, property conditions & facilities
Everything was perfect, the staff was great and everything was great! Would stay there again!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
Amazing stay, amazing food and is central to everything!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Gabriela E

Liked: Cleanliness, amenities, property conditions & facilities
Kind staff, great breakfast, and clean space; it is ideal for a night stay.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Christopher

staff was great…location is excellent….view from the rooms is not good…other wise it was very economical
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Platino is our Choice for accommodations in Santiago. It's situated within walking distance to Pricesmart and a quick drive to the Agora Mall and a variety of restaurant. Very convenient. The staff are exceptionally welcoming and friendly. The rooms are very clean and comfortable. All for an incredibly low price.
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent The Platino is our Choice for accommodations in Santiago. It's situated within walking distance to Pricesmart and a quick drive to the Agora Mall and a variety of restaurant. Very convenient. The staff are exceptionally welcoming and friendly. The rooms are very clean and comfortable. All for an incredibly low price.
Verified

10/10 Excellent

Stephanie D

Liked: Cleanliness
The room was clean and the customer service was great.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Angelina

Liked: Cleanliness, amenities, property conditions & facilities
The room was always clean. The staff were very friendly and helpful.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Gissaint

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and the staff
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay!!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, there was great courtesy, excellent service that went above and beyond.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Cesar

Disliked: Amenities
Accommodate great service problems was solved asap thanks for hospitality
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

LORRAINE

Liked: Cleanliness, staff & service, amenities
The property is older but it was clean and it had clean linens, air conditioner, fan , internet and refrigerator with snacks at a cost.. The plus for me was that it had a shuttle from airport because we arrived on late flight. He had help with all our luggage, the stuff was friendly and even held our extra luggage for the day. The hotel also included breakfast and check out was at 1:00 pm. I certainly would use it again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Prytmxie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean, it was in a safe place and the staff was very professional and nice.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Escolatica

Liked: Cleanliness, amenities
Breakfast is very good, great options to choose from. Staff are excellent, amazing service.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

GILBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean Hotel Very welcoming and professional Staff Like It
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location at an affordable price
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is included but its just basic, not great. Staff is very nice and polite
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

ruthman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was great the staff was very professional and helpful
Stayed 1 night in Oct 2025
Verified

8/10 Good

Ronald

Liked: Cleanliness
Disliked: Amenities
very convenient location
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Nelly

Liked: Cleanliness, amenities, property conditions & facilities
The staff is excellent but room is too small. Easy to find taxi and breakfast.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great breakfast included great staff
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Javier

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very helpful, from the parking, the front desk, the restaurant. The room is small but clean, enough for me and my wife. The bed and pillows were find and an extra blanket was available there at the room, there is also a safe in the room for valuables.
Stayed 1 night in Nov 2025