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Sanbay Hotel

3.0 star property
The 24-hour front desk at Sanbay Hotel handles all guest needs while visitors unwind in peaceful surroundings or enjoy meals at the on-site restaurant

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Photo gallery for Sanbay Hotel

Exterior - Sanbay Hotel (Sandakan)
Reception hall - Sanbay Hotel (Sandakan)
Lobby - Sanbay Hotel (Sandakan)
Shower, hair dryer, towels - Sanbay Hotel (Sandakan)
Interior detail - Sanbay Hotel (Sandakan)
Sanbay Hotel combines comfort with convenience in a thoughtfully designed setting. Travelers can relax in the garden's serene atmosphere or catch up on work at the business center. In-room WiFi keeps everyone connected throughout their stay.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, free WiFi

Standard Twin Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, free WiFi

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Twin Room

  • Sleeps 2
  • Free WiFi

Deluxe Double Room

  • Sleeps 2
  • Free WiFi

Deluxe Twin Room

  • Sleeps 2
  • Free WiFi

About the neighborhood

Sandakan is home to Sanbay Hotel. Rainforest Discovery Centre and Bukit Buli Sim Sim reflect the area's natural beauty and area attractions include Borneo Sun Bear Conservation Centre and Sepilok Orangutan Rehabilitation Centre. Visit our Sandakan travel guide
Map
Mile 1 1/2, Jalan Leila, Sandakan, Sabah, 90007

What's nearby

  • Rainforest Discovery Centre
    Rainforest Discovery Centre
    30 min drive - 17.9 miles
  • St Michael's & All Angels Church
    2 min drive - 1.3 miles
  • Saint Michael's and All Angels Church
    3 min drive - 1.6 miles
  • Sandakan Harbour Mall
    3 min drive - 1.5 miles
  • Sandakan Heritage Trail
    3 min drive - 1.6 miles

Getting around

  • Sandakan (SDK)
    21 min drive

Restaurants

  • Equatorial Seafood Restaurant
    4 min walk
  • 南财肉骨茶 Nam Chai Restaurant Bah Kut Teh
    19 min walk
  • Restoran Norlisa & Catering
    3 min walk
  • Good Taste Bak Kut Teh (好味肉骨茶)
    18 min walk
  • Ngee Lee Restaurant 義利
    19 min walk

About this property

Sanbay Hotel

Property highlights
Sanbay Hotel provides amenities like a garden and a business center. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A reception hall, luggage storage, and a front-desk safe
  • An elevator, meeting rooms, and a 24-hour front desk
  • Wedding services
Room features
All 58 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • TVs with satellite channels
  • Electric kettles, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Sanbay Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Sanbay Hotel?

Check-in start time: 2 PM; Check-in end time: noon. After-hours check-in is not available.

What time is check-out at Sanbay Hotel?

Check-out is at noon.

Where is Sanbay Hotel located?

Situated in Sandakan, this hotel is within 2 mi (3 km) of Saint Michael's and All Angels Church, St Michael's & All Angels Church, and Sandakan Heritage Trail. Sandakan Harbour Mall and Agnes Keith House are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sanbay Hotel Reviews

7.6

Good

8.6

Cleanliness

6.4

Location

8.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 9 out of 37 reviews
Rating 8 - Good. 18 out of 37 reviews
Rating 6 - Okay. 6 out of 37 reviews
Rating 4 - Poor. 1 out of 37 reviews
Rating 2 - Terrible. 3 out of 37 reviews

Reviews

Verified

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good bang for your buck if you just need a quick night stay! Clean and easy check in process with nice helpful staff.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
The hotel is very dated and could do with a spruce up. However, the room was a good space, with a comfortable bed, kettle and fridge. There was a large supermarket behind and it was 20 minutes walk into Sandakan shops.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Jasmin

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel and the room was very old and should be renovated urgently. The fridge was not clean and there was no shampoo in the shower. Staff is very kind and helpful. The location was not that good, because there were only local restaurants nearby. The price was ok for all that.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

KENJI

Disliked: Amenities
This is an old hotel, it used to be one of the best hotels in Sandakan before. Now I saw the building itself is outstanding there but I also realized that the quality of their service and maintenance are not perfect anymore because of recession by the pandemic. One of the reasons why I decided this hotel for staying, the review mentions a " nice breakfast". But they don't have it now. Regarding amenities like a shampoo and toilet rolls, it requires payment if you get extra. I stayed 2nights 3days, so I was wondering If I should buy some. These are the things uncomfortable part staying this hote. However, this hotel fee is cheap and stuffs are friendly. I have no complaints.
Stayed 2 nights in Jun 2025
Verified

2/10 Terrible

ANNETTE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No shops
Stayed 5 nights in Mar 2026
Verified

4/10 Poor

Riccardo

Disliked: Staff & service, amenities, property conditions & facilities
Nei servizi proposti dall’Albergo era presente la lavanderia e giardino esterno. Invece tutte e due non erano presenti. Staff per niente accogliente e poco disponibile.
Stayed 2 nights in Sep 2024
Verified

2/10 Terrible

Boniq

Disliked: Staff & service
Sampai hotel security suruh tunggu next shift staff untuk sampai kerja. Pekerja shift sebelum sudah balik atas sebab transport balik waktu malam tidak ada. Terpaksa tggu hampir 3 jam lobby untuk staff kasih check-in ke bilik yang sudah dibayar.
Stayed 1 night in Jan 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of parking space. Clean room
Stayed 1 night in Jul 2019
Verified

8/10 Good

CikTika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
keep it up
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and service are great especially for that price range. The restaurant was closed but there are eating places nearby
Stayed 1 night in Mar 2019
Verified

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good deal for low price

Location was not central but not too far. 2km from center. Room was clean and hotel was quiet. Wifi was decent and able to reach room.
Stayed 1 night in Feb 2019
Verified

6/10 Okay

Sutapa

Liked: Cleanliness, room comfort

Stay at Sanbay hotel, Sandakan

No restaurant, furniture old and chipped, very few food options outside the hotel, no WiFi in the room at all . We had to stand in the middle of the corridor or go to the reception area to connect to the WiFi
Stayed 1 night in Sep 2018
Verified

6/10 Okay

F

Budget hotel - ok for a night

Clean rooms with huge bathrooms, very quiet — this is the plus Lingering smoking smell and no food is the minus. We got dinner in the local open air curry house a few minutes walk away. It is a local food place - really good but ‘very local’
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

FAJALIYATON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Percutian keluarga

Penginapan yang selesa dan sarapan yg di sediakan memudahkan perjalanan sekiranya bersama keluarga.
Stayed 1 night in Feb 2018
Verified

10/10 Excellent

Gwen & Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All very nice, car parking very easy. Only disappointment for us was hotel evening meals (except Fri and Saturday) were very ordinary. But in saying that there is lots of food places around if you have the time. Breakfast was included in hotel price. It was basic with no fruit.
Stayed 1 night in Dec 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth Hotel for Money

Quiet, comfort, spacious room. Definitely worth for money.
Stayed 4 nights in Nov 2017
Verified

6/10 Okay

Grassy

Liked: Cleanliness, staff & service, room comfort

Location not so good.

Had to change rooms 3 times before got one where room safe worked. There were only 2 cafes nearby , one a malay curry house ,the 2nd we opted for a Chinese cafe in a Malay housing area which was a bit dodgy to get to at night (ghetto) On plus side the staff were wonderful and tried hard
Verified

8/10 Good

Wan Mohamad

Liked: Cleanliness, staff & service, room comfort
Nice hotel but away from town center.
Verified

10/10 Excellent

Nasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice transit hotel

Very comfortable and new amenities. Free shuttle to town. Have large private parking space. Peace of mind
Verified

8/10 Good

SIN PENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
About 2 km from town centre. The seafood steamboat buffet was great and value for money.
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities

nie wieder!

Wer abgezockt werden will geht einfach ins Sanbay! Die Zimmer stinken entweder modrig oder nach kalten Zigaretten Rauch! Viel Spaß
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and Clean hotel

Very nice hotel. Comfort room. Pay less but get more
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place to stay

This is very clean and affordable. Great coffee, not too far out of town and friendly staff
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort executive like hotel

The room is nice with executive feeling-alike. Amenities is complete with fridge and basic amenities you can find in a hotel. With value prices, this a perfect place to stay in Sandakan. Since it is nearby the town, there are a lot of eateries to find. If you bring in car, the hotel will even give a free car wash. Recommended for all travellers