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Hotel City Star

3.0 star property
Hotel in Sandakan with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Hotel City Star

Exterior
Deluxe Triple Room | Desk, iron/ironing board, free WiFi
Exterior
Deluxe Room, 1 King Bed | Desk, iron/ironing board, free WiFi
Reception
Located in the heart of the city, Hotel City Star offers a convenient retreat with laundry facilities and a restaurant. Stay connected with in-room WiFi, take advantage of luggage storage and tour assistance, or simply unwind at this smoke-free hotel.

Reviews

6.0 out of 10

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi
  • Air conditioning

Room options

Check availability for these dates

Tonight

Sep 29 - Sep 30
Check availability for tonight Sep 29 - Sep 30

Tomorrow

Sep 30 - Oct 1
Check availability for tomorrow Sep 30 - Oct 1
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Desk, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Daily housekeeping
Iron/ironing board
Desk
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Desk, iron/ironing board, free WiFi

Deluxe Triple Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Daily housekeeping
Iron/ironing board
Desk
  • City view
  • Sleeps 3
  • 2 Twin Beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Daily housekeeping
Iron/ironing board
Desk
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Twin Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Daily housekeeping
Iron/ironing board
Desk
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Triple Room

  • Sleeps 3

View all photos for Standard Twin Room

Desk, iron/ironing board, free WiFi

Standard Twin Room

  • Sleeps 2

View all photos for Single Standard

Shower, free toiletries, hair dryer, towels

Single Standard

  • Sleeps 1

View all photos for Deluxe Double Room

Desk, iron/ironing board, free WiFi

Deluxe Double Room

  • Sleeps 2

About the neighborhood

Sandakan is home to Hotel City Star. Rainforest Discovery Centre and Bukit Buli Sim Sim reflect the area's natural beauty and area attractions include Borneo Sun Bear Conservation Centre and Sepilok Orangutan Rehabilitation Centre.
Visit our Sandakan travel guideOpens in a new window
Map
Lot 3A - 4B Block 22 4th Avenue, P.O Box 624, Sandakan, Sabah, 90707

What's nearby

  • Agnes Keith House - 11 min walk - 0.6 miles
  • Saint Michael's and All Angels Church - 14 min walk - 0.8 miles
  • Sandakan Harbour Mall - 19 min walk - 1.0 mile
  • Sandakan Rainforest Park - 9 min drive - 5.0 miles
  • Sepilok Orangutan Rehabilitation Centre - 29 min drive - 17.3 miles

Getting around

  • Sandakan (SDK) - 20 min drive

Restaurants

  • ‪English Tea House & Restaurant - ‬13 min walk
  • ‪Momo Oriental Kitchen - ‬19 min walk
  • ‪Bakso Goyang Lidah - ‬3 min drive
  • ‪山打根渔业公会 - ‬19 min walk
  • ‪Sim Sim Seafood Restaurant - ‬16 min walk

About this property

Hotel City Star

Property highlights
Hotel City Star provides amenities like laundry facilities and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A 24-hour front desk, tour/ticket assistance, and luggage storage
  • Smoke-free premises
Room features
All guestrooms at Hotel City Star feature comforts such as air conditioning, in addition to amenities like free WiFi and free bottled water.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Daily housekeeping, desks, and phones

Similar properties

View from room

Sandakan Backpackers Hostel

  • Free WiFi
  • Air conditioning
  • Laundry
  • Kitchen
8.6 out of 10, Excellent, 9 reviews
Sandakan Backpackers Hostel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

City Star Sandakan
Hotel City Star Sandakan
Hotel City Star Hotel
Hotel City Star Sandakan
Hotel City Star Hotel Sandakan

Frequently asked questions

Is Hotel City Star pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel City Star?

This property doesn't offer parking.

What time is check-in at Hotel City Star?

Check-in begins at 2:00 PM.

What time is check-out at Hotel City Star?

Check-out is at noon.

Where is Hotel City Star located?

Situated in Sandakan, this hotel is within 1 mi (2 km) of Agnes Keith House, Saint Michael's and All Angels Church, and Sandakan Heritage Trail. St Michael's & All Angels Church and Sandakan Harbour Mall are also within 1 mi (2 km).

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Reviews

Hotel City Star Reviews

6.0

6.2

Cleanliness

6.6

Location

5.8

Staff & service

4.0

Eco-friendliness

5.2

Property conditions & facilities
Rating 10 - Excellent. 2 out of 14 reviews
Rating 8 - Good. 2 out of 14 reviews
Rating 6 - Okay. 7 out of 14 reviews
Rating 4 - Poor. 0 out of 14 reviews
Rating 2 - Terrible. 3 out of 14 reviews

Reviews

2/10 Terrible

Fatima

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre très très sale avec une forte odeur de cigarette, du jamais vu. Nous n’avons pas pu dormir là-bas tellement c’était horrible. Nous avons pris un autre hôtel. A fuir

6/10 Okay

J

Loud and basic

There are improvements being carried out, which will make a difference in the future. We were unable to get the advertised wifi at all, despite the router being reset many times. This was annoying. On four occasions we had random people enter our room without knocking, which was not okay. Once guy even got cross with us and said we should have locked the door. I had to clean the bathroom before use and despite being given a non-smoking room, the smell of cigarettes was present I. The duvet, towels and there was cigarette ash all over the top of the toilet seat. Cigarette burns were present on the furniture. A local mosque is across the road and while we enjoy hearing the call to prayer, it was not so great to hear each session broadcast over mega-speakers outside. Every mic drop/exchange, everything and with single-glazed windows, we didn't get much sleep. Close to amenities though and staff are nice.
Stayed 7 nights in Mar 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Good value for money
Stayed 1 night in Aug 2019

8/10 Good

Zurinah

Liked: Room comfort
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet and Air Conditioning not properly maintain
Stayed 3 nights in Apr 2019

6/10 Okay

Nikolaj

Disliked: Property conditions & facilities, room comfort

Low budget hotel, at a low price

Low budget hotel, at a low price, perfect match.
Stayed 1 night in Jul 2017

6/10 Okay

Michal

Liked: Cleanliness, staff & service, room comfort
Dobre położenie, blisko centrum. Niestety w całym hotelu czuć woń dymu papierosowego. Brak odpowiedniej wentylacji na korytarzach.

10/10 Excellent

Gilbert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old hotel

Hotel is old and not much maintained. Need to climb stairs to get hot water. Written non smoking room but with ash tray to encourage people smoking in room and room with smoking smell from people smoking outside of the room. Anyway location is good and price is cheap.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Jonah Artiaga, tawau

The hotel is simple, have a modest lift. Quite surprising for a small hotel. Location is in center of town, just few minutes walk to harbour mall. Fairly priced.....not much to expect...

6/10 Okay

Verified traveler

The hotel location was in the center of town, near to restaurants. But it's not a non-smoking hotel, so we can smell the stink in the lift and inside the rooms which makes it quite uncomfortable....

2/10 Terrible

Daniel, Sydney

Disliked: Staff & service, property conditions & facilities, room comfort

choked with cigarettes smoke and then

For what ever reason, our room was filled with smoke. we could not breathe. then the next building motor (the air con we believe ) was loud and thumping. we requested to change room. From our king bed, the only bed available was the twin single bed. No WiFi in the room. only outside or reception. It was the worst place I stayed.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

6/10 Okay

tazy, TOKYO

Liked: Staff & service
Disliked: Room comfort

立地が良い

賑やかなハーバースクエアまで数分という立地の良さが売りです。 全体的に設備は古く、薄暗い感じですが、清潔感はあります。 到着日と帰国前日に宿泊したのですが、２泊目の部屋はお湯が出なく水シャワーでした。 いちいち言うのが面倒だったのと、水でも気にならない気温だったのでそのままにしましたが、気になる方は言えば部屋を替えてもらえると思います。ガラガラでしたから。

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