See all properties

HI San Francisco Downtown Hostel

Property class: 2

Choose dates to view prices

Photo gallery for HI San Francisco Downtown Hostel

A lobby with a brown leather sofa, a wooden coffee table with books, a blue staircase, and a wall with a map and text. - HI San Francisco Downtown Hostel (San Francisco)
A hotel hallway with a patterned carpet, wooden benches, and a laundry sign. - HI San Francisco Downtown Hostel (San Francisco)
A hotel room with a bed, a chair, a window with curtains, a sink, and a door. - HI San Francisco Downtown Hostel (San Francisco)
A cozy living room with a patterned carpet, a blue sofa, a brown leather couch, and a guitar leaning against the wall. - HI San Francisco Downtown Hostel (San Francisco)
A reception desk with wooden panels, two pendant lights, and a bulletin board with various notices. - HI San Francisco Downtown Hostel (San Francisco)
Close to Union Square and Warfield Theatre, HI San Francisco Downtown Hostel provides a library, laundry facilities, and more. Stay connected with free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • 24/7 front desk

AARP members, discover the perfect stay for every budget with our fantastic hotel deals.

From charming, budget-friendly stays to premium, full-service hotels, find the perfect place to unwind—no matter your travel style or budget

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Private Queen Room Ensuite

A hotel room with a bed, a chair, a window with curtains, a sink, and a door.

Private Queen Room Ensuite

7.8 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Private Economy Room

A bunk bed with a patterned bedspread, a yellow desk, and a blue carpet in a room with teal walls.

Private Economy Room

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Private Twin Room Ensuite

A room with two beds, a window, a painting on the wall, and a hanging light fixture.

Private Twin Room Ensuite

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Bed in All-Gender 6-Bed Dorm Ensuite

A bunk room with three bunk beds, each with a number label, and a window with curtains.

Bed in All-Gender 6-Bed Dorm Ensuite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in Women's 4-bed Dormitory Ensuite

A room with bunk beds, a bathroom with an orange wall, and a door leading to another room.

Bed in Women's 4-bed Dormitory Ensuite

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in Women's 4-bed Dormitory

A room with bunk beds, wooden paneling, a window with curtains, and a blue carpet.

Bed in Women's 4-bed Dormitory

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in Men's 4-bed Dormitory Ensuite

A room with bunk beds, a bathroom with an orange wall, and a door leading to another room.

Bed in Men's 4-bed Dormitory Ensuite

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in Men's 4-bed Dormitory

A room with bunk beds, wooden paneling, a window with curtains, and a blue carpet.

Bed in Men's 4-bed Dormitory

8.8 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bunk Bed

About the neighborhood

Located in Union Square, a neighborhood in San Francisco, HI San Francisco Downtown Hostel is near a metro station. Union Square and Pier 39 are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore San Francisco Bay and Golden Gate Park. Looking to enjoy an event or a game? See what's going on at Oracle Park or Chase Center. Visit our San Francisco travel guide
View more Hostels in San Francisco
Map
312 Mason Street, San Francisco, CA, 94102

What's nearby

  • A cityscape with prominent buildings, including a tall skyscraper, and a central plaza with benches and trees.
    Union Square
    3 min walk - 0.2 miles
  • A cityscape with tall buildings, a fountain, and a tiled plaza.
    Moscone Convention Center
    11 min walk - 0.6 miles
  • SHN Curran Theatre
    2 min walk - 0.1 miles
  • Westin St Francis Hotel Glass Elevators
    3 min walk - 0.2 miles
  • Warfield Theatre
    6 min walk - 0.4 miles

Getting around

  • San Francisco Station
    2 min drive
  • Powell St & O'Farrell St Stop
    2 min walk
  • San Francisco Intl. Airport (SFO)
    28 min drive

Restaurants

  • Kin Khao
    2 min walk
  • Herb N'Kitchen
    2 min walk
  • Hinodeya
    1 min walk
  • Pinecrest Diner
    1 min walk
  • King of Thai Noodle House
    2 min walk

Similar properties

A spacious lobby with a marble floor, a reception desk, a sofa, and a coffee table.
FOUND Hotel Carlton, Nob Hill
Downtown San Francisco
  • Free WiFi
  • 24/7 front desk
8.6 out of 10, Excellent, 2,007 reviews
FOUND Hotel Carlton, Nob Hill
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 35 per night)

Food and drink

  • Coffee and tea in common areas

Things to do

  • Foosball table
  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Nearby parking fee: USD 35 per night(82 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is HI San Francisco Downtown Hostel pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at HI San Francisco Downtown Hostel?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at HI San Francisco Downtown Hostel?

Check-out is at 11:00 AM.

Where is HI San Francisco Downtown Hostel located?

Located in Union Square, this hostel is within a 10-minute walk of Union Square, Warfield Theatre, and SF Masonic Auditorium. Moscone Convention Center and San Francisco Museum of Modern Art are also within 15 minutes. Powell St & O'Farrell St Stop is only a 2-minute walk and Powell St & Geary Blvd Stop is 3 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

HI San Francisco Downtown Hostel Reviews

9.0

Wonderful

9.0

Cleanliness

9.0

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 333 out of 498 reviews
Rating 8 - Good. 111 out of 498 reviews
Rating 6 - Okay. 30 out of 498 reviews
Rating 4 - Poor. 10 out of 498 reviews
Rating 2 - Terrible. 14 out of 498 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was lovely and they really did have anything you'd need!! i'd book again and would recommend to friends too!!
Stayed 8 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very satisfied with the cost of stay, location, overall amenities and the very accommodating staff. The place is very close to everything and is located in a very safe location. Highly recommended!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Felt safe and had everything we needed the whole time !
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here. The staff is friendly and helpful. Only concern was the rooms smell old and humid. Might be because the building is very old but overall great experience and location is very good.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a little hesitant to stay in a hostel cause it was my first time, but it was honestly great. All the people were super nice. The staff the guest. It’s like a big family once you are in the kitchen cooking and getting to know everyone sitting areas entertainment areas it’s a great place to stay. I had a private suite which I really enjoyed but the friends that I met there told me that the other rooms are really nice too
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hostel is near the Powell Street Station which is easily to get to. The staff is friendly and helpful. The hostel also provides the towels.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room good staff and location is also good
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean rooms with comfortable beds. Bathrooms were also clean with plenty of hot water. The kitchen was modern and well stocked. Blazing saddles bike rentals offers a $24 dollar, 24hr rental for guests. I highly recommend this hostel!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location downtown, easy access to get everywhere. Great things to explore walking in every direction. Easy access to public transportation. Very helpful staff. Big kitchen & common rooms to hang out. Thanks for a great visit. ;)
Stayed 13 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have on site laundry machines, a gracious kitchen, plenty of showers and the beds are pretty comfortable. All in all my favorite hostel in San fransisco
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best value for a hostel bunk in San Francisco. Consistent, the bunks are comfortable, and they have snacks and drinks for sale in the lobby, that’s a nice touch when you don’t have the energy to leave the hotel. Would definitely stay again.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are comfortable sharing space witb other people, very sustainable option to live.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Clean room, friendly staff
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean yes very staff was polite and the guests were amazing always end up meeting some amazing person when I stay at a hostil very affordable
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and great people!
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Hot water for tea and coffee available and free coffee in the reception area. Very friendly helpful staff.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location
Stayed 8 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, staff plans fun and affordable activities around daily. Really great!
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostel amenities, activities and ambiance are wonderful. It was a great, lower-cost place to stay in a great location for exploring the city
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice and helpful staff, attractive comfortable lounge area, great laundry set up.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at HI San Francisco Downtown for an extended stay while I was in San Francisco, and I had a genuinely good experience. The location is extremely convenient, especially for getting around the city by BART and public transit. The staff were friendly and helpful, and the common areas made it easy to work, relax, and meet people from different places. The kitchen was especially useful for a longer stay because I could cook instead of eating out every day. I also appreciated the overall social atmosphere without feeling like I had to participate in anything. For someone traveling solo or staying in San Francisco for more than just a couple of nights, that combination was valuable. As with any shared hostel, your experience can depend somewhat on the room and other guests, and shared facilities naturally come with some tradeoffs. But overall, I felt comfortable during my stay and the hostel became a very practical base for me in San Francisco. I would recommend it to solo travelers, students, job seekers, or anyone looking for a centrally located and social place to stay in SF without paying typical downtown hotel prices.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Around 40 minutes from the airport and only a few blocks from the metro station. Everything you need is a few minutes walk from the hostel. Property is a great deal and was safe. Welcoming environment and everyone was respectful. Room was clean and working wifi. It’s great to see this type of hostel in the US.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first stay in a hostel and I was very impressed. The room was clean and neat, it was quiet, and the staff was very friendly and helpful. I’d definitely stay here again.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, clean and nice staff.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is the most interesting
Stayed 1 night in Aug 2025