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HI San Francisco Downtown Hostel

2.0 star property
Hostel with a 24-hour front desk, 3-minute walk to Union Square

Choose dates to view prices

Photo gallery for HI San Francisco Downtown Hostel

Lounge
Lounge
Reception
Shared fridge, microwave
Private Queen Room Ensuite | Desk, laptop workspace, blackout drapes, iron/ironing board
Close to Union Square and San Francisco Museum of Modern Art, HI San Francisco Downtown Hostel provides a library, laundry facilities, and more. Stay connected with free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Private Queen Room Ensuite

Private Queen Room Ensuite | Desk, laptop workspace, blackout drapes, iron/ironing board

Private Queen Room Ensuite

7.8 out of 10
Good
(8 reviews)

Highlights

Heating
Portable fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Laptop workspace
Desk
  • Sleeps 2
  • 1 Queen Bed

View all photos for Private Economy Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Private Economy Room

8.0 out of 10
Very good
(8 reviews)

Highlights

Heating
Portable fan
Blackout drapes/curtains
Hair dryer
Laptop workspace
Desk
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Private Twin Room Ensuite

Private Twin Room Ensuite | Desk, laptop workspace, blackout drapes, iron/ironing board

Private Twin Room Ensuite

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
Portable fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Laptop workspace
Desk
  • Sleeps 2
  • 2 Twin Beds

View all photos for Bed in All-Gender 6-Bed Dorm Ensuite

Desk, laptop workspace, blackout drapes, iron/ironing board

Bed in All-Gender 6-Bed Dorm Ensuite

Highlights

Heating
Portable fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Laptop workspace
Desk
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in Women's 4-bed Dormitory Ensuite

Desk, laptop workspace, blackout drapes, iron/ironing board

Bed in Women's 4-bed Dormitory Ensuite

7.0 out of 10
Good
(4 reviews)

Highlights

Heating
Portable fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Laptop workspace
Desk
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in Women's 4-bed Dormitory

Desk, laptop workspace, blackout drapes, iron/ironing board

Bed in Women's 4-bed Dormitory

7.8 out of 10
Good
(6 reviews)

Highlights

Heating
Portable fan
Blackout drapes/curtains
Hair dryer
Laptop workspace
Desk
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in Men's 4-bed Dormitory Ensuite

Desk, laptop workspace, blackout drapes, iron/ironing board

Bed in Men's 4-bed Dormitory Ensuite

8.0 out of 10
Very good
(5 reviews)

Highlights

Heating
Portable fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Laptop workspace
Desk
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in Men's 4-bed Dormitory

Desk, laptop workspace, blackout drapes, iron/ironing board

Bed in Men's 4-bed Dormitory

8.6 out of 10
Excellent
(8 reviews)

Highlights

Heating
Portable fan
Blackout drapes/curtains
Hair dryer
Laptop workspace
Desk
  • Sleeps 1
  • 1 Twin Bunk Bed

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About the neighborhood

Located in Union Square, a neighborhood in San Francisco, HI San Francisco Downtown Hostel is near a metro station. Ferry Building and Alcatraz Island are notable landmarks, and travelers looking to shop may want to visit Union Square and Pier 39. Check out an event or a game at Oracle Park, and consider making time for San Francisco Zoo, a top attraction not to be missed.
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Map
312 Mason Street, San Francisco, CA, 94102

What's nearby

  • Union Square - 3 min walk - 0.2 miles
  • Moscone Convention Center - 13 min walk - 0.7 miles
  • Oracle Park - 2 min drive - 1.4 miles
  • Lombard Street - 4 min drive - 1.6 miles
  • Pier 39 - 4 min drive - 2.0 miles

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & O'Farrell St Stop - 2 min walk
  • San Francisco Intl. Airport (SFO) - 19 min drive

Restaurants

  • ‪Pinecrest Diner - ‬1 min walk
  • ‪Hinodeya - ‬2 min walk
  • ‪The Halal Guys - ‬1 min walk
  • ‪Cafe Mason - ‬1 min walk
  • ‪Bartlett Hall - ‬1 min walk

About this property

HI San Francisco Downtown Hostel

Hostel near Moscone Convention Center
Close to Union Square and San Francisco Museum of Modern Art, HI San Francisco Downtown Hostel provides a library, laundry facilities, and more. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Smoke-free premises, a water dispenser, and tour/ticket assistance
  • A foosball table, ATM/banking services, and luggage storage
  • A 24-hour front desk, an elevator, and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All 99 rooms feature comforts such as laptop-friendly workspaces, in addition to amenities like free WiFi.
Other amenities include:
  • Heating and portable fans
  • Showers and hair dryers
  • Housekeeping and desks

Similar properties

Exterior

Chapter San Francisco

  • Free WiFi
  • Laundry
  • Housekeeping
  • Microwave
9.2 out of 10, Wonderful, 355 reviews
Chapter San Francisco

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 35 per night)

Food and drink

  • Coffee and tea in common areas

Things to do

  • Foosball table
  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from October 10 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 35 per night(82 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hi Francisco Hostel Francisco
HI San Francisco Downtown Hostel San Francisco
HI San Francisco Downtown Hostel Hostel/Backpacker accommodation

Frequently asked questions

Is HI San Francisco Downtown Hostel pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at HI San Francisco Downtown Hostel?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at HI San Francisco Downtown Hostel?

Check-out is at 11:00 AM.

Where is HI San Francisco Downtown Hostel located?

Located in Union Square, this hostel is within a 15-minute walk of Union Square, Moscone Convention Center, and San Francisco Museum of Modern Art. Bill Graham Civic Auditorium and Embarcadero Center are also within 1 mi (2 km). Powell St & O'Farrell St Stop and Powell St & Geary Blvd Stop are within a 5-minute walk.

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Reviews

HI San Francisco Downtown Hostel Reviews

9.0

Wonderful

9.0

Cleanliness

9.0

Location

9.0

Staff & service

9.2

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 236 out of 357 reviews
Rating 8 - Good. 82 out of 357 reviews
Rating 6 - Okay. 20 out of 357 reviews
Rating 4 - Poor. 7 out of 357 reviews
Rating 2 - Terrible. 12 out of 357 reviews

Reviews

10/10 Excellent

Josiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the vibe, great people, really great feel to the whole hostel. Would definitely stay there again
Stayed 1 night in Oct 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a blast staying here! Super easy to walk to from Powell Station, full kitchen to cook and store food, and everyone was super nice. Definitely will be back again!
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hostel
Stayed 7 nights in Sep 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first stay in a hostel and I was very impressed. The room was clean and neat, it was quiet, and the staff was very friendly and helpful. I’d definitely stay here again.
Stayed 2 nights in Oct 2025

8/10 Good

Mary Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Accessibility to transpo, great stay for a cheaper price if you’re on a budget.
Stayed 2 nights in Aug 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location
Stayed 8 nights in Jun 2025

10/10 Excellent

Fendika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room..
Stayed 1 night in Oct 2025

8/10 Good

Tadashi

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to access to downtown area. Thanks
Stayed 6 nights in Sep 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is the most interesting
Stayed 1 night in Aug 2025

10/10 Excellent

Sui Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful and help me to change my room due to someone occupied my bed
Stayed 2 nights in Oct 2025

10/10 Excellent

Hamza

Great place! Great people!
Stayed 1 night in Jul 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hostel in a gorgeous old building . It is opposite a parking garage which you can get discounted 24 hr parking .
Stayed 2 nights in Aug 2025

8/10 Good

Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good, reliable place to stay! It's walkable to Chinatown and Fisherman's Wharf.
Stayed 3 nights in Jun 2025

6/10 Okay

Andrea

Liked: Staff & service
.
Stayed 2 nights in Aug 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good common spaces! A lot of people stay here, so expect fellow dormers. Front desk staff are kind. Cafe next door gives a 10% discount if you tell them you stay at the hostel.
Stayed 3 nights in Aug 2025

8/10 Good

Paulina

Liked: Cleanliness, amenities
Disliked: Staff & service
the staff is not friendly with everybody:(
Stayed 5 nights in Oct 2025

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third time staying @ Hi hostel SF downtown.... Excellent location, super nice and friendly staff, literally 3 min walking to union square plaza and macy's..... rooms are always clean.... I had a great time meeting people from other countries.
Stayed 1 night in Aug 2025

10/10 Excellent

Xinyi

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 3 nights in Jul 2025

10/10 Excellent

Isaac

Liked: Cleanliness, amenities, property conditions & facilities
It's the nicest hostel I've ever stayed in. The exterior was under renovation as well as the elevator during our stay, but I wouldn't hold that against them. It was perfectly fine accommodations for a few nights.
Stayed 3 nights in May 2025

8/10 Good

Avtar

Liked: Cleanliness, staff & service
Basic but does the job.
Stayed 2 nights in Jul 2025

10/10 Excellent

Naledi

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this place
Stayed 2 nights in Jan 2025

10/10 Excellent

Sudhanshu

Liked: Cleanliness, staff & service, property conditions & facilities
Great place overall
Stayed 2 nights in Dec 2024

8/10 Good

Parmida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Staff & service
This was my first solo experience ever. I booked a trip to visit
Stayed 4 nights in May 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Aug 2025

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