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HI San Francisco Downtown Hostel

2.0 star property
Hostel in San Francisco, 3-minute walk to Union Square

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Photo gallery for HI San Francisco Downtown Hostel

Lobby sitting area - HI San Francisco Downtown Hostel (San Francisco)
Lounge - HI San Francisco Downtown Hostel (San Francisco)
Lounge - HI San Francisco Downtown Hostel (San Francisco)
Reception - HI San Francisco Downtown Hostel (San Francisco)
Private Queen Room Ensuite | Desk, laptop workspace, blackout drapes, iron/ironing board - HI San Francisco Downtown Hostel (San Francisco)
Close to Union Square and Palace Hotel, HI San Francisco Downtown Hostel provides a library, laundry facilities, and more. Stay connected with free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Private Queen Room Ensuite

Private Queen Room Ensuite | Desk, laptop workspace, blackout drapes, iron/ironing board

Private Queen Room Ensuite

7.8 out of 10
Good
(8 reviews)

Highlights

Heating
Portable fan
Blackout drapes/curtains
Hair dryer
Private bathroom
Desk
Laptop workspace
  • Sleeps 2
  • 1 Queen Bed

View all photos for Private Economy Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Private Economy Room

8.0 out of 10
Very good
(8 reviews)

Highlights

Heating
Portable fan
Blackout drapes/curtains
Hair dryer
Desk
Laptop workspace
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Private Twin Room Ensuite

Private Twin Room Ensuite | Desk, laptop workspace, blackout drapes, iron/ironing board

Private Twin Room Ensuite

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
Portable fan
Blackout drapes/curtains
Hair dryer
Private bathroom
Desk
Laptop workspace
  • Sleeps 2
  • 2 Twin Beds

View all photos for Bed in All-Gender 6-Bed Dorm Ensuite

Desk, laptop workspace, blackout drapes, iron/ironing board

Bed in All-Gender 6-Bed Dorm Ensuite

Highlights

Heating
Portable fan
Blackout drapes/curtains
Hair dryer
Private bathroom
Desk
Laptop workspace
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in Women's 4-bed Dormitory Ensuite

Desk, laptop workspace, blackout drapes, iron/ironing board

Bed in Women's 4-bed Dormitory Ensuite

7.0 out of 10
Good
(4 reviews)

Highlights

Heating
Portable fan
Blackout drapes/curtains
Hair dryer
Private bathroom
Desk
Laptop workspace
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in Women's 4-bed Dormitory

Desk, laptop workspace, blackout drapes, iron/ironing board

Bed in Women's 4-bed Dormitory

7.8 out of 10
Good
(6 reviews)

Highlights

Heating
Portable fan
Blackout drapes/curtains
Hair dryer
Desk
Laptop workspace
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in Men's 4-bed Dormitory Ensuite

Desk, laptop workspace, blackout drapes, iron/ironing board

Bed in Men's 4-bed Dormitory Ensuite

8.0 out of 10
Very good
(6 reviews)

Highlights

Heating
Portable fan
Blackout drapes/curtains
Hair dryer
Private bathroom
Desk
Laptop workspace
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in Men's 4-bed Dormitory

Desk, laptop workspace, blackout drapes, iron/ironing board

Bed in Men's 4-bed Dormitory

8.6 out of 10
Excellent
(8 reviews)

Highlights

Heating
Portable fan
Blackout drapes/curtains
Hair dryer
Desk
Laptop workspace
  • Sleeps 1
  • 1 Twin Bunk Bed

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About the neighborhood

Located in Union Square, a neighborhood in San Francisco, HI San Francisco Downtown Hostel is near a metro station. Union Square and Pier 39 are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Golden Gate Park and San Francisco Bay. Looking to enjoy an event or a game? See what's going on at Oracle Park or Chase Center. Visit our San Francisco travel guide
View more Hostels in San Francisco
Map
312 Mason Street, San Francisco, CA, 94102

What's nearby

  • Union Square, San Francisco
    Union Square
    3 min walk - 0.2 miles
  • SHN Curran Theatre
    2 min walk - 0.1 miles
  • Westin St Francis Hotel Glass Elevators
    3 min walk - 0.2 miles
  • Warfield Theatre
    6 min walk - 0.4 miles
  • Palace Hotel
    8 min walk - 0.5 miles

Getting around

  • San Francisco Station
    2 min drive
  • Powell St & O'Farrell St Stop
    2 min walk
  • San Francisco Intl. Airport (SFO)
    28 min drive

Restaurants

  • Starbucks
    2 min walk
  • Herb N'Kitchen
    2 min walk
  • Hinodeya
    1 min walk
  • Cityscape Bar & Restaurant | Hilton San Francisco Union Square
    2 min walk
  • Pinecrest Diner
    1 min walk

About this property

HI San Francisco Downtown Hostel

Hostel near Moscone Convention Center
Close to Union Square and Palace Hotel, HI San Francisco Downtown Hostel provides a library, laundry facilities, and more. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Tour/ticket assistance, a 24-hour front desk, and a water dispenser
  • A foosball table, multilingual staff, and coffee/tea in the lobby
  • ATM/banking services, an elevator, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 99 rooms feature comforts such as laptop-friendly workspaces, in addition to amenities like free WiFi.
Other amenities include:
  • Heating and portable fans
  • Showers and hair dryers
  • Housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 35 per night)

Food and drink

  • Coffee and tea in common areas

Things to do

  • Foosball table
  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 35 per night(82 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hi Francisco Hostel Francisco
HI San Francisco Downtown Hostel San Francisco
HI San Francisco Downtown Hostel Hostel/Backpacker accommodation

Frequently asked questions

Is HI San Francisco Downtown Hostel pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at HI San Francisco Downtown Hostel?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at HI San Francisco Downtown Hostel?

Check-out is at 11:00 AM.

Where is HI San Francisco Downtown Hostel located?

Located in Union Square, this hostel is within a 10-minute walk of Union Square and Palace Hotel. Moscone Convention Center and San Francisco Museum of Modern Art are also within 15 minutes. Powell St & O'Farrell St Stop is only a 2-minute walk and Powell St & Geary Blvd Stop is 3 minutes.

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Reviews

HI San Francisco Downtown Hostel Reviews

9.0

Wonderful

9.0

Cleanliness

9.0

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 251 out of 377 reviews
Rating 8 - Good. 86 out of 377 reviews
Rating 6 - Okay. 21 out of 377 reviews
Rating 4 - Poor. 7 out of 377 reviews
Rating 2 - Terrible. 12 out of 377 reviews

Reviews

10/10 Excellent

chrysalyne

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, staff plans fun and affordable activities around daily. Really great!
Stayed 4 nights in Jan 2026

10/10 Excellent

mark ryan

Clean room, friendly staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice and helpful staff, attractive comfortable lounge area, great laundry set up.
Stayed 2 nights in Oct 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostel amenities, activities and ambiance are wonderful. It was a great, lower-cost place to stay in a great location for exploring the city
Stayed 2 nights in Sep 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first stay in a hostel and I was very impressed. The room was clean and neat, it was quiet, and the staff was very friendly and helpful. I’d definitely stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location
Stayed 8 nights in Jun 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is the most interesting
Stayed 1 night in Aug 2025

10/10 Excellent

Sui Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful and help me to change my room due to someone occupied my bed
Stayed 2 nights in Oct 2025

8/10 Good

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. This is a hostel so i didn't expect the mattress to be great.... and it wasn't, but it was okay. I appreciated the warm shower w/good water pressure. When i asked reception about a place to dine she gave excellent advice and with a friendly attitude. And, when I needed to check-out a day early due to change in plans it was no problem. I was refunded for the day.
Stayed 6 nights in Nov 2025

10/10 Excellent

kissimmee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, clean and nice staff.
Stayed 1 night in Oct 2023

10/10 Excellent

Sui Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hostel is near the Powell St station which is convenient to go to different part of the city. It is clean and the staff are very friendly and helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Chantal

Liked: Cleanliness, property conditions & facilities
Great hotel for the price. Amazing location. A little noisy.
Stayed 7 nights in Oct 2024

10/10 Excellent

marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just Wonderful - really nice vibe, with lovely 24hr staff at front desk......
Stayed 3 nights in Nov 2023

8/10 Good

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that room where clean and safe. Breakfast and the kitchen was a very nice experience.
Stayed 2 nights in Dec 2024

10/10 Excellent

Hamzah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well I slept during my whole stay but everything was good
Stayed 1 night in Jul 2024

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at a few hostels in the city. This feels the safest and most comfortable.
Stayed 8 nights in Jan 2025

10/10 Excellent

qinghua

Liked: Cleanliness, property conditions & facilities
I really like the attitude of this waiter, sorry I did ask his name but I forgot! Tall and blond curly hair. He is very nice and has a great attitude!
Stayed 1 night in May 2025

10/10 Excellent

Enoch

Liked: Cleanliness, staff & service, property conditions & facilities
accessibility and very dedicated and understanding staff
Stayed 3 nights in Nov 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcoming

I have stayed here 2x and having stayed at another hostel in SF this is the one I'd recommend. It's so clean and comfortable, with a great lounge and kitchen and lots of friendly people.
Stayed 3 nights in Jul 2024

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities

An overall good experiance

The Good part: The hostel is very cute and cosy botique hotel style. I loved the common rest space where you can hang out. The place is spotless and the location is excelent. The bad part: Most of the gests were desapointed as the room description stated that breakfast was included but there was no breakfest served to any of the guests. Luckilly there was a well equiped kitchen where you can prépare the food that you ca buy for yourself. My bed was next to the window that overlooked a parking lot lit through the whole night and the curtens were not thik enogh to block the light which felt almost like daylight. Not very pratical for sleeping. Also you have to make your own bed upon arival which can inconvient for your sleeping roommates if you arrive late at night.
Stayed 4 nights in Sep 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice amenities, great for a budget place to stay while exploring SF. Staff is also very helpful.
Stayed 3 nights in Jun 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hostel room was nice and the bathroom was clean. The kitchen was well equipped and the staff friendly. Unfortunately the location is on the edge of a bit of rough area with quite a few homeless people.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Nice location and amenities

A cool old building in a great location close to all things in downtown. Staff was friendly and the decor and breakfast were nice touches. As with a typical SF building, walls are very thin so you can hear people moving around throughout the building during the night, but some of that is expected at a hostel.
Stayed 1 night in Oct 2023

10/10 Excellent

Nathan

Great to see how conscious the hostel is regarding sustainability/the environment. Staff were particularly welcoming on arrival and very happy to provide information regarding travel options etc. would definitely recommend. Location is perfect for sightseeing etc with quick access to the muni/Bart trains. Thank you for your hospitality.
Stayed 5 nights in Oct 2023

2/10 Terrible

Alexa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the staff
Stayed 1 night in May 2025