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HI San Francisco Downtown Hostel

2.0 star property
Hostel with a 24-hour front desk, a short walk to Union Square

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Photo gallery for HI San Francisco Downtown Hostel

Lounge
Reception
Lounge
Exterior
Fridge, microwave

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Laundry
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Bed in Men's 4-bed Dormitory

Desk, laptop workspace, blackout drapes, iron/ironing board

Bed in Men's 4-bed Dormitory

Highlights

Heating
Portable fan
Blackout drapes/curtains
Hair dryer
Laptop workspace
Desk
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in Women's 4-bed Dormitory

Desk, laptop workspace, blackout drapes, iron/ironing board

Bed in Women's 4-bed Dormitory

Highlights

Heating
Portable fan
Blackout drapes/curtains
Hair dryer
Laptop workspace
Desk
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in Men's 4-bed Dormitory Ensuite

Desk, laptop workspace, blackout drapes, iron/ironing board

Bed in Men's 4-bed Dormitory Ensuite

Highlights

Heating
Portable fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Laptop workspace
Desk
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in Women's 4-bed Dormitory Ensuite

Desk, laptop workspace, blackout drapes, iron/ironing board

Bed in Women's 4-bed Dormitory Ensuite

Highlights

Heating
Portable fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Laptop workspace
Desk
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in All-Gender 6-Bed Dorm Ensuite

Desk, laptop workspace, blackout drapes, iron/ironing board

Bed in All-Gender 6-Bed Dorm Ensuite

Highlights

Heating
Portable fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Laptop workspace
Desk
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Private Economy Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Private Economy Room

Highlights

Heating
Portable fan
Blackout drapes/curtains
Hair dryer
Laptop workspace
Desk
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Private Twin Room Ensuite

Private Twin Room Ensuite | Desk, laptop workspace, blackout drapes, iron/ironing board

Private Twin Room Ensuite

Highlights

Heating
Portable fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Laptop workspace
Desk
  • Sleeps 2
  • 2 Twin Beds

View all photos for Private Queen Room Ensuite

Private Queen Room Ensuite | Desk, laptop workspace, blackout drapes, iron/ironing board

Private Queen Room Ensuite

Highlights

Heating
Portable fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Laptop workspace
Desk
  • Sleeps 2
  • 1 Queen Bed

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Exterior

Chapter San Francisco

  • Free WiFi
  • Laundry
  • Housekeeping
  • Microwave
9.4 out of 10, Exceptional, 227 reviews
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About the neighborhood

Map
312 Mason Street, San Francisco, CA, 94102

What's nearby

  • Union Square - 3 min walk - 0.2 miles
  • San Francisco Museum of Modern Art - 11 min walk - 0.6 miles
  • Moscone Convention Center - 14 min walk - 0.8 miles
  • Oracle Park - 3 min drive - 1.5 miles
  • Lombard Street - 4 min drive - 1.8 miles

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & O'Farrell St Stop - 2 min walk
  • San Francisco Intl. Airport (SFO) - 19 min drive

Restaurants

  • ‪Pinecrest Diner - ‬1 min walk
  • ‪Cityscape Bar and Restaurant - ‬2 min walk
  • ‪The Halal Guys - ‬1 min walk
  • ‪King Of Thai Noodle - ‬2 min walk
  • ‪Cafe Mason - ‬1 min walk

About this property

HI San Francisco Downtown Hostel

Hostel near Moscone Convention Center
Close to Union Square and San Francisco Museum of Modern Art, HI San Francisco Downtown Hostel provides a library, laundry facilities, and more. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • An elevator, a foosball table, and a water dispenser
  • A 24-hour front desk, coffee/tea in the lobby, and ATM/banking services
  • Tour/ticket assistance, multilingual staff, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All 99 rooms feature comforts such as laptop-friendly workspaces, in addition to amenities like free WiFi.
Other amenities include:
  • Heating and portable fans
  • Showers and hair dryers
  • Housekeeping and desks

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 35 per night)

Food and drink

  • Coffee and tea in common areas

Things to do

  • Foosball table
  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 35 per night(82 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hi Francisco Hostel Francisco
HI San Francisco Downtown Hostel San Francisco
HI San Francisco Downtown Hostel Hostel/Backpacker accommodation

Frequently asked questions

Is HI San Francisco Downtown Hostel pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at HI San Francisco Downtown Hostel?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at HI San Francisco Downtown Hostel?

Check-out is at 11:00 AM.

Where is HI San Francisco Downtown Hostel located?

Located in Union Square, this hostel is within a 15-minute walk of Union Square, Moscone Convention Center, and San Francisco Museum of Modern Art. Bill Graham Civic Auditorium and Embarcadero Center are also within 1 mi (2 km). Powell St & O'Farrell St Stop and Powell St & Geary Blvd Stop are within a 5-minute walk.

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HI San Francisco Downtown Hostel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 197 out of 293 reviews
Rating 8 - Good. 69 out of 293 reviews
Rating 6 - Okay. 14 out of 293 reviews
Rating 4 - Poor. 7 out of 293 reviews
Rating 2 - Terrible. 6 out of 293 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Naledi

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this place
Stayed 2 nights in Jan 2025

10/10 Excellent

Sudhanshu

Liked: Cleanliness, staff & service, property conditions & facilities
Great place overall
Stayed 2 nights in Dec 2024

10/10 Excellent

Sui Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hostel is near the Powell St station which is convenient to go to different part of the city. It is clean and the staff are very friendly and helpful.
Stayed 2 nights in Feb 2025

8/10 Good

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that room where clean and safe. Breakfast and the kitchen was a very nice experience.
Stayed 2 nights in Dec 2024

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at a few hostels in the city. This feels the safest and most comfortable.
Stayed 8 nights in Jan 2025

10/10 Excellent

Leopoldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved this place
Stayed 2 nights in Aug 2024

10/10 Excellent

Chantal

Liked: Cleanliness, property conditions & facilities
Great hotel for the price. Amazing location. A little noisy.
Stayed 7 nights in Oct 2024

10/10 Excellent

Florencia

Great experience.
Stayed 4 nights in Nov 2024

10/10 Excellent

bhup

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hostel for solo travelers!
Stayed 5 nights in Apr 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tv in room but had a blessed stay
Stayed 1 night in Nov 2024

10/10 Excellent

Hamzah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well I slept during my whole stay but everything was good
Stayed 1 night in Jul 2024

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostel was clean and service was extremely friendly!
Stayed 3 nights in Jan 2024

10/10 Excellent

kissimmee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, clean and nice staff.
Stayed 1 night in Oct 2023

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly
Stayed 1 night in Jun 2024

10/10 Excellent

Carlos Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 6 nights in Oct 2024

10/10 Excellent

Alfred

Liked: Staff & service, amenities, property conditions & facilities
A very convenient location with clean room, nice breakfast and friendly staff. Certainty stay here again in our next San Francisco visit.
Stayed 1 night in Apr 2023

10/10 Excellent

Keshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend!!!
Stayed 2 nights in Jun 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Quiet, cheap, clean hostel with good staff. Just gotta fix the elevator. Good kitchen and laundry. Comfortable bed but creaky springs every time you roll over. A convenient location for transport around the city. One block from Union Square. I would stay here again. ps: Lime scooters won’t make it up the hill.
Stayed 2 nights in Jan 2025

10/10 Excellent

Keshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend!
Stayed 2 nights in Jun 2024

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a reasonable price the hostel was very good- clean, friendly, good location.
Stayed 1 night in Jul 2022

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! I would go again if they would have me ;)
Stayed 6 nights in Mar 2024

10/10 Excellent

marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just Wonderful - really nice vibe, with lovely 24hr staff at front desk......
Stayed 3 nights in Nov 2023

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient and clean ,nice people
Stayed 2 nights in Apr 2024

10/10 Excellent

Nadiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 8 nights in Mar 2024