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DoubleTree by Hilton San Antonio Northwest

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Outdoor pool, open 6:00 AM to 10:00 PM, free cabanas, sun loungers
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of DoubleTree by Hilton San Antonio Northwest

DoubleTree by Hilton San Antonio Northwest

3 out of 5

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationThe Shops of La Cantera16 min walk
  • Popular LocationUniversity of Texas-San Antonio17 min walk
  • Popular LocationPalmer Course at La Cantera6 min drive
  • AirportSan Antonio, TX (SAT-San Antonio Intl.)17 min drive

Choose dates to view prices

About this area

San Antonio

Located in San Antonio, DoubleTree by Hilton San Antonio Northwest is in the business district and near theme parks. The Shops of La Cantera and The Rim Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Six Flags Fiesta Texas and San Antonio SeaWorld. Looking to enjoy an event or a game while in town? See what's going on at Dub Farris Athletic Complex, or consider a night out at Leon Springs Dancehall. Spend some time exploring the area's activities, including golf lessons and golfing.
Popular Location

What's nearby

  • The Shops of La Cantera - 16 min walk
  • University of Texas-San Antonio - 17 min walk
  • The Rim Shopping Center - 5 min drive
  • Palmer Course at La Cantera - 6 min drive
  • Six Flags Fiesta Texas - 9 min drive

Getting around

  • San Antonio Station - 21 min drive
  • San Antonio International Airport (SAT) - 17 min drive

Restaurants

  • Fire & Water – Restaurant with a bar. Serves breakfast, lunch, and dinner daily.

About this property

DoubleTree by Hilton San Antonio Northwest

3-star hotel near The Shops of La Cantera
A restaurant, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a bar/lounge, a 24-hour business center, and conference space. All 130 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with satellite channels. Other amenities available to guests include room service, premium bedding, and hydromassage showerheads.
DoubleTree by Hilton San Antonio Northwest offers 130 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 50-inch flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers with hydromassage showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available
  • Free area shuttle

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: USD 5-20 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 24-hour business center
  • Conference space (3493 square feet)
  • Meeting rooms - 4

Outdoors

  • BBQ grill(s)
  • Free pool cabanas
  • Picnic area
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Renovated entire property - November 2019
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Shower

Entertainment

  • 50-inch flat-screen TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per pet, per stay
Up to 45 lbs
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 20 per person (approximately)
  • Pet fee: USD 100.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

DoubleTree by Hilton San Antonio Northwest
DoubleTree by Hilton San Antonio Northwest
DoubleTree by Hilton San Antonio Northwest
DoubleTree by Hilton San Antonio Northwest
DoubleTree by Hilton San Antonio Northwest
DoubleTree by Hilton San Antonio Northwest
DoubleTree by Hilton San Antonio Northwest
DoubleTree by Hilton San Antonio Northwest
DoubleTree by Hilton San Antonio Northwest
DoubleTree by Hilton San Antonio Northwest
DoubleTree by Hilton San Antonio Northwest
DoubleTree by Hilton San Antonio Northwest
DoubleTree by Hilton San Antonio Northwest
DoubleTree by Hilton San Antonio Northwest
DoubleTree by Hilton San Antonio Northwest
DoubleTree by Hilton San Antonio Northwest
DoubleTree by Hilton San Antonio Northwest
DoubleTree by Hilton San Antonio Northwest Hotel San Antonio

Frequently asked questions

3.9
Good
Rating 5 - Excellent. 390 out of 987 reviews
5 - Excellent 40%
Rating 4 - Good. 296 out of 987 reviews
4 - Good 30%
Rating 3 - Okay. 152 out of 987 reviews
3 - Okay 15%
Rating 2 - Poor. 83 out of 987 reviews
2 - Poor 8%
Rating 1 - Terrible. 66 out of 987 reviews
1 - Terrible 7%

4.0/5

Cleanliness

4.1/5

Staff & service

3.6/5

Amenities

3.8/5

Property conditions & facilities

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the service, the quietness was also nice
Stayed 1 night in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel .. super clean and king room was extremely nice well worth the money
Stayed 1 night in Jun 2021

4/5 Good

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We liked it. It was easy access to the highway and plenty of stuff to do in area.
Stayed 3 nights in Jun 2021

1/5 Terrible

Stayed 1 night in Jun 2021

5/5 Excellent

Stayed 3 nights in May 2021