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TownePlace Suites by Marriott San Antonio Northwest

3.0 star property
Family-friendly hotel with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for TownePlace Suites by Marriott San Antonio Northwest

Porch
Premium bedding, desk, blackout drapes, iron/ironing board
Property amenity
Outdoor pool
Fridge, microwave, stovetop, dishwasher
Located near USAA HQ, TownePlace Suites by Marriott San Antonio NW offers continental breakfast, a lobby fireplace, outdoor pool, 24-hour gym, business center, free WiFi, and multilingual staff. Family-friendly hotel.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Kitchen
  • Pool
  • Pet friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
LCD TV
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Studio, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
LCD TV
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
LCD TV
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
LCD TV
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(33 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
LCD TV
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Studio, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
LCD TV
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Studio, Multiple Beds

8.6 out of 10
Excellent
(39 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
LCD TV
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
LCD TV
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Hearing Accessible)

Premium bedding, desk, blackout drapes, iron/ironing board

Studio, Multiple Beds (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
LCD TV
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Map
5014 Prue Rd, San Antonio, TX, 78240

What's nearby

  • USAA Corporate Office Headquarters - 7 min walk - 0.4 miles
  • University of Texas at San Antonio - 5 min drive - 3.8 miles
  • South Texas Medical Center - 5 min drive - 3.1 miles
  • The Shops of La Cantera - 5 min drive - 4.9 miles
  • Six Flags Fiesta Texas - 7 min drive - 5.4 miles

Getting around

  • San Antonio Station - 20 min drive
  • San Antonio International Airport (SAT) - 17 min drive

Restaurants

  • ‪Usaa - ‬4 min drive
  • ‪QuikTrip - ‬15 min walk
  • ‪Dunkin' - ‬13 min walk
  • ‪The Magnolia Pancake Haus - ‬10 min walk
  • ‪Cracker Barrel - ‬5 min walk

About this property

TownePlace Suites by Marriott San Antonio Northwest

Family-friendly hotel near University of Texas at San Antonio
Take advantage of free continental breakfast, dry cleaning/laundry services, and a fireplace in the lobby at TownePlace Suites by Marriott San Antonio Northwest. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business center.
Other perks at this hotel include:
  • An outdoor pool
  • Self parking (surcharge), express check-out, and express check-in
  • A TV in the lobby, a 24-hour front desk, and an elevator
  • Multilingual staff, barbecue grills, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 123 rooms include comforts such as premium bedding and air conditioning, as well as perks like free WiFi and desk chairs.
More amenities include:
  • Hypo-allergenic bedding, sofa beds, and free cribs/infant beds
  • Bathrooms with designer toiletries and shower/tub combinations
  • LCD TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and recycling

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5.12 per night; includes in/out privileges)
  • Uncovered extended parking on site (USD 5.12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 2007
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a deposit of USD 5 per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.75 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 5.12 per night (in/out privileges)
  • Uncovered extended parking fee: USD 5.12 per night
  • Pet deposit: USD 5 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Towneplace Suites Marriott Hotel San Antonio Northwest
Towneplace Suites Marriott San Antonio Northwest
Towneplace Suites San Antonio Northwest
TownePlace Suites Marriott San Antonio Northwest Hotel
Towne Suites riott Antonio we
TownePlace Suites by Marriott San Antonio Northwest Hotel
TownePlace Suites by Marriott San Antonio Northwest San Antonio

Frequently asked questions

Does TownePlace Suites by Marriott San Antonio Northwest have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is TownePlace Suites by Marriott San Antonio Northwest pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 5 per day and a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at TownePlace Suites by Marriott San Antonio Northwest?

Self parking is available for USD 5.12 per night. Extended parking is available for USD 5.12 per night.

What time is check-in at TownePlace Suites by Marriott San Antonio Northwest?

Check-in start time: 3 PM; Check-in end time: 2 AM.

What time is check-out at TownePlace Suites by Marriott San Antonio Northwest?

Check-out is at noon.

Where is TownePlace Suites by Marriott San Antonio Northwest located?

This family-friendly San Antonio hotel is located near the airport, within a 10-minute walk of USAA Corporate Office Headquarters and Huebner Oaks. Methodist Healthcare and UT Health San Antonio are also within 3 mi (5 km).

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TownePlace Suites by Marriott San Antonio Northwest Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 481 out of 1002 reviews
Rating 8 - Good. 265 out of 1002 reviews
Rating 6 - Okay. 130 out of 1002 reviews
Rating 4 - Poor. 71 out of 1002 reviews
Rating 2 - Terrible. 55 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Good locatio.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Manager is literally the best and nicest ever I’ve had to extend my stay multiple times and anything you need they are on it
Stayed 7 nights in Jun 2025

4/10 Poor

ANA

Disliked: Amenities
Room was dirty
Stayed 2 nights in Aug 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and get you anything you want when you need it
Stayed 4 nights in Jul 2025

10/10 Excellent

Jose Jr

The hotel staff is amazing. Outstanding customer service, friendly, and went above and beyond to meet our requests. I highly recommend.
Stayed 2 nights in Jun 2025

8/10 Good

Ester

Liked: Cleanliness, amenities, property conditions & facilities
My stay was great. Loved the complimentary laundry detergent and dryer sheets and the free use of washer and dryer.
Stayed 4 nights in Apr 2025

8/10 Good

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Hotel was perfect for what we needed. Clean and comfortable. Staff was always friendly and attentive.
Stayed 3 nights in May 2025

10/10 Excellent

Graciela

Liked: Cleanliness, amenities, property conditions & facilities
The staff and management go above and beyond to accommodate the guest. Very friendly and excellent customer service. A big thank you to Felipe and Christian.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so helpful. It is located in a great area.
Stayed 1 night in May 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trey checked us in and he was so kind. My second time staying at this location and it’s our favorite. Definitely will be back.
Stayed 1 night in May 2025

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were terribly hard and uncomfortable and pillows were way too soft.
Stayed 2 nights in Jun 2025

10/10 Excellent

Leysser

Liked: Cleanliness, staff & service, amenities
Hotel was right next to police sub station we felt safe with my family
Stayed 2 nights in Mar 2025

8/10 Good

Marvin

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast! The restroom need more toilet paper!
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great continental breakfast
Stayed 2 nights in Feb 2025

4/10 Poor

Jordan M

Disliked: Cleanliness, property conditions & facilities
Partial of the hotel was destroyed, and the mess was still in there on the ground on the rear entrance.
Stayed 3 nights in May 2025

6/10 Okay

Michael

Liked: Staff & service
Disliked: Cleanliness
Misleading photos on the website. Property looks older in person. Not very clean down the halls because guest are told to leave their overflowing trash in the hallway and someone will empty it. Takes a while for someone to get to it so you’ll be walking through trashy halls for a while. Ok breakfast. Nothing fancy. But you get what you pay for so I’m satisfied with the stay. If you want luxury then you’ll need to go pay luxury prices. Won’t find it here. Staff was very friendly and accommodating to our needs. Probably was the best thing about the stay
Stayed 3 nights in Jul 2025

4/10 Poor

Robert

Liked: Staff & service, amenities
Disliked: Cleanliness
Bathroom was dirty when we arrived, scheduled housekeeping twice and it was cleaned neither time they performed duties when specifically stated to lobby desk. Housekeeping hours are very spread out and no rough time given to accommodate cleaning
Stayed 7 nights in Jun 2025

4/10 Poor

Perla

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
In my opinion the restroom needs more cleaning. It was really dirty.
Stayed 2 nights in May 2025

10/10 Excellent

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were spacious and clean. We had a mix up with our reservations and the manger spent over an hour on the phone with me the night before we were to check in to make sure I was satisfied with everything. They even moved a pull out couch into one of our rooms to accommodate us. Henry at the front desk was super friendly and very helpful with our specific needs and food recommendations. Breakfast was very good every day. The only issue we had was the lift to get a handicap person in the pool was not working. I would definitely stay here again if I ever go back to San Antonio.
Stayed 4 nights in May 2025

4/10 Poor

maria

Disliked: Cleanliness, amenities, property conditions & facilities
Waited 15 minutes for someone to arrive at front desk for check in at 5:00 PM. Hotel is old, musty; 1 elevator of 2 was not working and no AC on 3 rd floor hallway. Pictures are very inaccurately detailing the condition. Dark dingy carpet and mold in shower. Will not stay there again. Parking was good. Front dest young lady very pleasant.
Stayed 3 nights in Jun 2025

8/10 Good

Nao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good hotel, staff were excellent and showed professionalism, room were mostly clean. There were some stains on the window curtain. But other than that, nothing to complain. The hotel most likely old but still good hotel overall. Price were not bad.
Stayed 1 night in Apr 2025

8/10 Good

nancy

Troy at the front desk was absolutely outstanding during my stay. He was attentive, professional, and always quick to assist with anything I needed. Every time I approached him with a question or request, he responded with genuine energy and a helpful attitude. When I asked about laundry soap, he immediately said, “Of course!” with a smile and even offered dryer sheets without me having to ask. That level of thoughtfulness and proactive service is rare and truly appreciated. Troy delivered the best customer service I’ve ever experienced at a hotel. He’s a true asset to the property!
Stayed 3 nights in May 2025

4/10 Poor

Angela

Disliked: Cleanliness, amenities, property conditions & facilities
This is an older hotel, which I don't mind, if the rooms are clean. However, there were months worth of dust on wall sconces in the bathroom, dust bunnies in the corner of the bathroom counter, dirt on the bathroom doors, and broken slats on the closet doors. We tried three different rooms, and eventually left. After speaking with management, they did apologize and refunded my stay. They said they will be undergoing a full remodel in the near future. I appreciated the call from the manager, but a dirty hotel room is a dirty hotel room. The best part of the place is the gym which is clean, cool, and well stocked.
Stayed 6 nights in Jun 2025