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SureStay Plus Hotel by Best Western San Antonio North

2.5 star property
Travelers build up energy at the hotel gym before exploring Morgan's Wonderland, combining fitness routines with nearby adventure opportunities

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Photo gallery for SureStay Plus Hotel by Best Western San Antonio North

Fitness facility - SureStay Plus Hotel by Best Western San Antonio North (San Antonio)
Standard Room, 1 King Bed, Accessible, Non Smoking | Bathroom | Combined shower/tub, hair dryer, towels - SureStay Plus Hotel by Best Western San Antonio North (San Antonio)
Restaurant - SureStay Plus Hotel by Best Western San Antonio North (San Antonio)
Reception - SureStay Plus Hotel by Best Western San Antonio North (San Antonio)
Standard Room, 1 King Bed, Accessible, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets - SureStay Plus Hotel by Best Western San Antonio North (San Antonio)
SureStay Plus Hotel by Best Western San Antonio North is minutes from Marion Koogler McNay Art Museum. Guests enjoy free to-go breakfast, dry cleaning services, in-room WiFi, and a seasonal outdoor pool for relaxation after workouts in the fitness center.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(41 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(14 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | Private kitchen | Fridge, microwave, coffee/tea maker

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bathroom | Combined shower/tub, hair dryer, towels

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.6 out of 10
Good
(36 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Accessible-1 King, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 2
  • Free WiFi

1 King Bed, Non-Smoking, Sofabed, Flat Screen Television, High Speed Internet Access, Microwave and Refrigerator

  • Sleeps 3
  • Free WiFi

About the neighborhood

Located in Uptown, a neighborhood in San Antonio, SureStay Plus Hotel by Best Western San Antonio North is near the airport. Marion Koogler McNay Art Museum and Alamo are cultural highlights, and some of the area's popular attractions include Morgan's Wonderland and San Antonio Zoo and Aquarium. Looking to enjoy an event or a game while in town? See what's going on at Frost Bank Center. Spend some time exploring the area's activities, including golfing. Visit our San Antonio travel guide
Map
10815, I-35 Frontage Rd, San Antonio, TX, 78233

What's nearby

  • San Antonio Zoo and Aquarium
    San Antonio Zoo and Aquarium
    13 min drive - 12.6 miles
  • San Antonio, Texas, USA cityscape at the River Walk
    San Antonio River
    13 min drive - 12.6 miles
  • River Walk
    River Walk
    15 min drive - 14.2 miles
  • Morgan's Wonderland
    3 min drive - 1.2 miles
  • Toyota Field
    4 min drive - 1.2 miles

Getting around

  • San Antonio Station
    15 min drive
  • San Antonio International Airport (SAT)
    10 min drive

Restaurants

  • Circle K
    4 min drive
  • Dutch Bros Coffee
    4 min drive
  • Starbucks
    16 min walk
  • McDonald's
    3 min drive
  • DeeWillie's BBQ
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 8:00 AM

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay
  • Breakage deposit: USD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from March to October
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does SureStay Plus Hotel by Best Western San Antonio North have a pool?

Yes, this property has a seasonal outdoor pool.

Is SureStay Plus Hotel by Best Western San Antonio North pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western San Antonio North?

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at SureStay Plus Hotel by Best Western San Antonio North?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is SureStay Plus Hotel by Best Western San Antonio North located?

Located in Uptown, this hotel is 1.1 mi (1.8 km) from Morgan's Wonderland and within 9 mi (15 km) of Marion Koogler McNay Art Museum and San Antonio River. Frost Bank Center and San Antonio Zoo and Aquarium are also within 12 mi (20 km).

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Reviews

SureStay Plus Hotel by Best Western San Antonio North Reviews

7.0

Good

7.0

Cleanliness

7.4

Location

7.2

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 327 out of 1001 reviews
Rating 8 - Good. 234 out of 1001 reviews
Rating 6 - Okay. 179 out of 1001 reviews
Rating 4 - Poor. 114 out of 1001 reviews
Rating 2 - Terrible. 147 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Edgar

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, manager and staff was nice and friendly
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
clean and staff was amazing.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Eaton

Liked: Cleanliness, staff & service, amenities
Clean and comfortable. Would stay again.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Mayra G

Liked: Staff & service, amenities, property conditions & facilities
Clean room, staff were nice, the pool had no heater and kept getting dirty by the tree leafs. But other than that it was okay.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a first time vacay, this was a great choice of a hotel. It was local to a lot of attractions and restaurants!
Stayed 4 nights in Oct 2025
Verified

4/10 Poor

Marine

No good breakfast
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable with good service
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Isaiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People & Service were great !!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Therron

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and clean, the staff was very helpful and my stay was a blast…
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the room was clean and the staff is so nice!
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Darcey

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of parking, rooms were nice and staff was friendly! I’d stay here again.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were very helpful and friendly, my room was clean and check-in was a smooth process
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Braulio

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service there is always someone at the front desk ready to help .
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Carmaleta

Liked: Cleanliness, property conditions & facilities
Room was spotless employess were great
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room but musty smell. Staff is super friendly and helpful.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Braulio

Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms. Friendly staff.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was a very pleasant experience, Thanks Che for being so helpful, hats off to you sir, breaksfast was excelent , the rooms very spacius and clean and accecible
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ernest

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff. Clean room.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

JANICE

Liked: Staff & service, property conditions & facilities
Place was neat and tidy. The hot water wouldn’t come on for the shower and the food could be better.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to dining, close to access to get around the east side of town. Stayed 1 night, but impressed with the cleanliness. Would recommend.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Diana

Disliked: Amenities, property conditions & facilities
The room was decent, not immaculate, but it was fine for one night. I really appreciate the staff accommodating us by switching out one of our rooms for a room with 2 beds. We checked in pretty late (almost midnight). By the time we got settled, it was about 2 am and there was so much noise that we could barely sleep. I have no idea what the neighbors were doing, but the noise was so loud that the front desk attendant called at 2:30am and said there was a noise complaint. I said it’s not us, we can hear it too and it’s keeping us awake. The breakfast was horrible and very skimpy. There was no ice in the ice machine. I just felt like amount was too pricey for the poor atmosphere. Would not stay again.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

James

Disliked: Amenities
It was a place to sleep. It looked run down, there was a bunch of stray cats everywhere, the room seemed clean-ish, air conditioner was noisy, it was cheap and that's about it.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Sharon

Liked: Staff & service, room comfort
Disliked: Cleanliness

Nice stay

Nice gentlemen behind the counter, very kind. Beds were super comfortable.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh got restocked I believe 4 or 5 times they were a lot of guests staying there ,but nothing never lack. The food got refilled so fast if you wasn't paying attention you couldn't tell. Cold milk cereal eggs breakfast sausage toast the list goes on fresh fruit. I love how the property had a fence wrapped around it .I felt safe it was clean and you feel comfortable what more can you ask for .
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great value hotel. The property was very clean. I had a teen and a 10 yr old in tow. Would definitely stay here again. I made a mistake with my booking. The hotel was very helpful and resolved my issue beyond my expectations. Very grateful.
Stayed 2 nights in Oct 2025