There was 1 elevator working, making a wait going up to our room and down. Check in was past our 3pm time. For many customers. The television was not a smart T.V, for our kids, having youtube or another app for free kid shows. (We had to buy a roku stick to place into television, to get kid shows). Staff were nice, place was clean. The pool was ICE COLD, we couldn't swim because of that. Breakfast was alright rated C (as far as hotel breakfast goes), but the way they have the breakfast situated, a long line forms.