Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG

2.5 star property
Hotel in San Antonio with free breakfast and a fitness center

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Photo gallery for Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG

Reception
Desk, soundproofing, iron/ironing board, free WiFi
Outdoor pool
Exterior
Lobby lounge

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Laundry
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Gym

Room options

Available filters for rooms
Showing 10 of 10 rooms

Standard Room, 1 King Bed, Accessible (Communications Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Sofa bed - twin
Shower/tub combination
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Sofa bed - twin
Shower/tub combination
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Sofa bed - twin
Shower/tub combination
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Sofa bed - twin
Shower/tub combination
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible (Comm, Accessible Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
102 Spencer Lane, San Antonio, TX, 78201

What's nearby

  • North Star Mall - 7 min drive - 5.5 miles
  • River Walk - 7 min drive - 5.7 miles
  • San Antonio Zoo and Aquarium - 8 min drive - 4.8 miles
  • Alamo - 8 min drive - 6.1 miles
  • Henry B. González Convention Center - 8 min drive - 6.4 miles

Getting around

  • San Antonio Station - 15 min drive
  • San Antonio International Airport (SAT) - 15 min drive

Restaurants

  • ‪Charleys Cheesesteaks and Wings - ‬9 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Taquitos West Ave - ‬16 min walk
  • ‪El Pollo Loco - ‬12 min walk
  • ‪Bill Miller - ‬3 min walk

About this property

Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG

Hotel near River Walk
You can look forward to a free breakfast buffet, dry cleaning/laundry services, and a gym at Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG. Free in-room WiFi is available to all guests, along with a business center and a snack bar/deli.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • A banquet hall, an elevator, and a 24-hour front desk
  • Luggage storage, 1 meeting room, and free newspapers
Room features
All 80 rooms include comforts such as air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Reusable coffee/tea filters, refrigerators, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (50 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Reusable coffee/tea filters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 25.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel San Antonio-Medical Area
Holiday Inn Express San Antonio-Medical Area
Holiday Inn Express Suites San Antonio NW Medical Area
Holiday Inn Express Suites San Antonio NW Medical Area by IHG

Frequently asked questions

Does Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG?

Check-out is at noon.

Where is Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG located?

Situated in San Antonio, this hotel is 1.1 mi (1.8 km) from Methodist Hospital Texsan and 1.3 mi (2.1 km) from Wonderland of the Americas Mall. San Antonio Zoo and Aquarium and River Walk are also within 6 mi (10 km).

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Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 363 out of 1001 reviews
Rating 8 - Good. 295 out of 1001 reviews
Rating 6 - Okay. 152 out of 1001 reviews
Rating 4 - Poor. 91 out of 1001 reviews
Rating 2 - Terrible. 100 out of 1001 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10

Love this clean hotel staff is friendly rooms are spacious
Stayed 2 nights in Jan 2025

10/10

Clean and friendly staff
Stayed 2 nights in Jan 2025

10/10

Repeated breakfast. The breakfasts aren't good at all. I don't know why other hotels offer better breakfasts than this one if they're from the same hotel chain.
Stayed 2 nights in Apr 2025

8/10

Very nice
Stayed 3 nights in Mar 2025

6/10

Area
Stayed 1 night in Mar 2025

10/10

i will be staying there my next visit to san antonio i loved the area and the motel itself several good restaurants close by
Stayed 2 nights in Jul 2024

6/10

Room had a strong odor. Coffee pot did not work. Bathroom could have been cleaner. Hair on floor.
Stayed 2 nights in May 2025

10/10

Great place, hot breakfast
Stayed 1 night in Jun 2024

10/10

Was a great experience, I love everything breakfast, room, service, was excellent
Stayed 1 night in May 2024

10/10

Nice hotel
Stayed 3 nights in Apr 2024

10/10

Fast and easy check inn
Stayed 1 night in Jul 2024

10/10

This is nice and convinient where the location is to Downtown.
Stayed 1 night in Apr 2024

10/10

It was good. Staff was helpful.
Stayed 1 night in Nov 2024

2/10

The sheets and bedding were disgusting and definitely hadn’t been washed. The front desk guy was rude and not helpful
Stayed 1 night in Mar 2025

2/10

Slow running water on bath tub. Poor cleaning in the rooms and worst on halls and common areas. Pool dirty and not ready to be used
Stayed 3 nights in Mar 2025

4/10

Holiday Inn Express is one of my normal go-to's when booking hotels mainly because I know exactly what I'm getting because of consistency in the brand. However this location is completely ran down and not up to the standards that the brand is known for. The service was amazing however but the hotel itself is definitely lacking...I would not stay here again.
Stayed 1 night in Feb 2025

10/10

Jacob at the front desk was very helpful. The property was clean and the stay was pleasant. There are quite a few homeless people around the property.
Stayed 2 nights in Aug 2024

6/10

Old pizza box in the fridge and stained sheets. Dirty floor for three days in a row in the elevator/common areas. Great breakfast and parking.
Stayed 1 night in Oct 2024

10/10

Beautiful
Stayed 2 nights in Apr 2024

2/10

Air conditioner didn’t work right so it was hot in the room the second day the lights wouldn’t turn on so I had to go talk to the front desk and they said the breaker trips so I had to wait for them to flip the breaker to have lights on in there It wasn’t a very good stay.
Stayed 3 nights in Mar 2025

10/10

Have no complaints. Would definitely stay here again. Best hotel we have stayed in in a long time in San Antonio.
Stayed 1 night in Aug 2022

6/10

Very clean
Stayed 1 night in May 2024

2/10

The TV didn’t work
Stayed 1 night in Jan 2025

10/10

It was very clean and comfortable did not have any problems. Staff was friendly and helpful. Breakfast was great and the time to check out 12 A+ thanks for the hospitality. Would definitely come back again.
Stayed 1 night in Jan 2023

6/10

Overall, our stay was good. Comfortable beds and mostly clean. Our shower didn’t drain and the breakfast didn’t have a lot of options though.
Stayed 1 night in May 2023