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Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

2.5 star property
Travelers start their day with a hearty breakfast before diving into work or relaxation time by the outdoor pool at this convenient hotel near Frost Bank Center

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Photo gallery for Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

Lobby - Best Western Windsor Pointe Hotel & Suites-Frost Bank Center (San Antonio)
Desk, laptop workspace, blackout drapes, soundproofing - Best Western Windsor Pointe Hotel & Suites-Frost Bank Center (San Antonio)
Reception - Best Western Windsor Pointe Hotel & Suites-Frost Bank Center (San Antonio)
Fitness facility - Best Western Windsor Pointe Hotel & Suites-Frost Bank Center (San Antonio)
Exterior - Best Western Windsor Pointe Hotel & Suites-Frost Bank Center (San Antonio)
Best Western Windsor Pointe Hotel & Suites-Frost Bank Center offers a practical base with free self-serve breakfast, outdoor swimming, business center, gym, helpful staff, laundry facilities, express check-out, and lobby refreshments.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed) | Desk, laptop workspace, blackout drapes, soundproofing

Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed)

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Fan
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(20 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Fan
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Fan
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Fan
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Fan
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Fan
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed, Non Smoking, Microwave

8.8 out of 10
Excellent
(10 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Smart TV
Fan
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

Desk, laptop workspace, blackout drapes, soundproofing

Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Fan
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Smart TV
Fan
Blackout drapes/curtains
Shower/tub combination
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed, Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(7 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Smart TV
Fan
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Suite, Multiple Beds, Non Smoking, Microwave

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Fan
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • Sleeps 6
  • 2 King Beds

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About the neighborhood

Located in Park Village, a neighborhood in San Antonio, Best Western Windsor Pointe Hotel & Suites-Frost Bank Center is near the airport and near a metro station. North Star Mall and Market Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore San Antonio River. Check out an event or a game at Frost Bank Center, and consider making time for San Antonio Zoo and Aquarium, a top attraction not to be missed. Visit our San Antonio travel guide
Map
4639 Rittiman Road, San Antonio, TX, 78218

What's nearby

  • Holy! This thing is cargo plane is massive! It weighs 350,000 lbs empty!
    Joint Base San Antonio
    2 min drive - 1.4 miles
  • River Walk featuring night scenes and a river or creek
    River Walk
    9 min drive - 8.6 miles
  • Holy! This thing is cargo plane is massive! It weighs 350,000 lbs empty!
    Lackland Air Force Base
    19 min drive - 20.5 miles
  • Roller Coaster
    Six Flags Fiesta Texas
    25 min drive - 25.2 miles
  • James Park
    15 min walk - 0.8 miles

Getting around

  • San Antonio Station
    10 min drive
  • San Antonio International Airport (SAT)
    11 min drive

Restaurants

  • Burger Boy
    3 min drive
  • Church's Texas Chicken
    6 min drive
  • Whataburger
    2 min walk
  • Church's Texas Chicken
    2 min walk
  • Dairy Queen
    5 min drive

About this property

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

Hotel near Frost Bank Center
Take advantage of free self-serve breakfast, laundry facilities, and a gym at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center. Free WiFi in public areas and a business center are available to all guests.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • Express check-out, express check-in, and multilingual staff
  • A vending machine, a water dispenser, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 54 rooms have comforts such as first-run movies and laptop-friendly workspaces, as well as thoughtful touches like free internet and desk chairs. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Heating and fans
  • Bathrooms with hydromassage showers and shower/tub combinations
  • 42-inch Smart TVs with premium channels and first-run movies
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 5:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium digital channels
  • First-run movies
  • iPod dock
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 16 and younger are not allowed at this property; All guests older than 16 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Children 16 years old and younger are not permitted at this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Best Western Windsor Pointe at&t Center
Best Western Windsor Pointe at&t Center San Antonio
Best Western Windsor Pointe Hotel at&t Center
Best Western Windsor Pointe Hotel at&t Center San Antonio
Best Western Windsor Pointe Hotel Suites at t Center
Windsor Pointe at&t Center An
Best Western Windsor Pointe Hotel Suites at t Center
Best Western Windsor Pointe Hotel Suites Frost Bank Center

Frequently asked questions

Does Best Western Windsor Pointe Hotel & Suites-Frost Bank Center have a pool?

Yes, this property has an outdoor pool.

Is Best Western Windsor Pointe Hotel & Suites-Frost Bank Center pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

What time is check-out at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

Check-out is at 11 AM.

Where is Best Western Windsor Pointe Hotel & Suites-Frost Bank Center located?

Located in Park Village, this hotel is 1.7 mi (2.7 km) from Joint Base San Antonio and 2.6 mi (4.2 km) from Brooke Army Medical Center. San Antonio River and Frost Bank Center are also within 6 mi (10 km).

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Reviews

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center Reviews

7.4

Good

7.8

Cleanliness

7.0

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 272 out of 757 reviews
Rating 8 - Good. 201 out of 757 reviews
Rating 6 - Okay. 141 out of 757 reviews
Rating 4 - Poor. 62 out of 757 reviews
Rating 2 - Terrible. 81 out of 757 reviews

Reviews

8/10 Good

Jose

Liked: Cleanliness
The room was clean, the staff was friendly and helpful.
Stayed 4 nights in Nov 2025

10/10 Excellent

Arturo

Liked: Cleanliness, amenities, property conditions & facilities
Clean, affordable and good service
Stayed 1 night in Nov 2025

8/10 Good

Ary

Liked: Staff & service
Great place to stay at a reasonable price. Very helpful and friendly staff.
Stayed 3 nights in Aug 2025

6/10 Okay

Adrian Molina

Liked: Property conditions & facilities
Our room wasn't clean, had to ask for fresh towels. Other than that bed was comfy and quiet room.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean with all accommodations for the price.
Stayed 1 night in May 2025

6/10 Okay

Kyleigh

Disliked: Cleanliness
Overall could’ve been better but wasn’t the worst for the price. There were stains and things broken or missing or damaged around the room when I got it which was concerning and the elevator stopped working to get up to my floor. Bed was comfortable and looked clean and the place was decently quiet.
Stayed 4 nights in Oct 2025

8/10 Good

Raul Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a very good balance between cost and benefits!
Stayed 2 nights in Jul 2025

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great stay beds were really comfortable, room was really clean
Stayed 2 nights in Mar 2025

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and very accessible to destination. Very pleased with the hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Cynthia

Friendly n clean
Stayed 1 night in May 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for the money and close to the rodeo. Breakfast was very good. Staff is friendly and helpful.
Stayed 3 nights in Feb 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice Hotel clean staff very friendly
Stayed 3 nights in May 2024

10/10 Excellent

ABRIL

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Oralia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You had a lot of restaurants nearby.
Stayed 1 night in Feb 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and had everything we needed for our stay. The staff were friendly and helpful, and Jamie helped enroll me in Best Western rewards for free to start earning points for reqards. Much appreciated!
Stayed 3 nights in May 2025

6/10 Okay

Katrina

Liked: Staff & service
Location was great!
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun

Amazing! Everything was clean and we had fun in the pool
Stayed 3 nights in Mar 2025

10/10 Excellent

Shannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location at an affordable price.
Stayed 2 nights in Nov 2023

8/10 Good

Priscella

Liked: Cleanliness, staff & service, property conditions & facilities

It’s a nice hotel for the price.

It’s a nice hotel for the price. I woke up with my back hurting every day so I wish the beds would be better. The rooms are roomy and everything worked great. They did however only come make our bed one time when we were there. We were there for three days.
Stayed 3 nights in Feb 2025

8/10 Good

Danica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and the one I spoke to when I checked in was mindful to remind me about the deposit and how it would take a few business days to appear back in my account! She was super nice despite it being pretty late. Very quiet and cozy as well. The beds were a little rough and the pillows weren’t as soft, so my neck ached the next morning, but truthfully that could have just been me considering we went to a concert and I am still finishing recovery from a head/neck injury! Would stay again!
Stayed 1 night in Apr 2025

8/10 Good

Melinda

Great price for a clean room.
Stayed 1 night in Jan 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Western Frost center

Everything was top notch. Service was excellent.
Stayed 2 nights in Aug 2024

6/10 Okay

Winyfer

Liked: Staff & service
Disliked: Amenities
hotel is located in a not so safe area. first night there was a huge roach chilling in the tub which gave me a heart attack when i was about to shower lol, room was okay just a bit dusty. staff at the front was the best part of the hotel ( the gentleman with dreads service was outstanding!) , breakfast was probably 4/10. it was a quiet for the most part too.
Stayed 2 nights in Apr 2025

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel rooms are clean. Areas like pool and gym are small but clean too. Breakfast so basic. Need to add some fruits ti the menu.
Stayed 2 nights in Oct 2024