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Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

2.5 star property
Hotel in San Antonio with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

Exterior
1 bedroom, desk, laptop workspace, blackout drapes
Lobby
Outdoor pool
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Pool
  • Laundry
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Suite, Multiple Beds, Non Smoking, Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking, Microwave

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Separate bedroom
Blackout drapes/curtains
Fan
Hair dryer
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed) | 1 bedroom, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed)

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Separate bedroom
Blackout drapes/curtains
Fan
Hair dryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Separate bedroom
Blackout drapes/curtains
Fan
Hair dryer
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Separate bedroom
Blackout drapes/curtains
Fan
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Separate bedroom
Blackout drapes/curtains
Fan
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Separate bedroom
Blackout drapes/curtains
Fan
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Separate bedroom
Blackout drapes/curtains
Fan
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Microwave

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Smart TV
Separate bedroom
Blackout drapes/curtains
Fan
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Separate bedroom
Blackout drapes/curtains
Fan
Hair dryer
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Smart TV
Separate bedroom
Blackout drapes/curtains
Fan
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Smart TV
Separate bedroom
Blackout drapes/curtains
Fan
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
4639 Rittiman Road, San Antonio, TX, 78218

What's nearby

  • Brooke Army Medical Center - 4 min drive - 2.6 miles
  • Morgan's Wonderland - 7 min drive - 5.6 miles
  • Frost Bank Center - 8 min drive - 6.1 miles
  • River Walk - 11 min drive - 8.9 miles
  • San Antonio Zoo and Aquarium - 11 min drive - 5.6 miles

Getting around

  • San Antonio Station - 10 min drive
  • San Antonio International Airport (SAT) - 11 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Whataburger - ‬1 min walk
  • ‪Cracker Barrel - ‬5 min walk
  • ‪Church's Texas Chicken - ‬6 min drive
  • ‪Kims Galbi - ‬4 min walk

About this property

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

Hotel near Frost Bank Center
Take advantage of free self-serve breakfast, laundry facilities, and a gym at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center. Free WiFi in public areas and a business center are available to all guests.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • Express check-out, express check-in, and multilingual staff
  • A 24-hour front desk, a water dispenser, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All 54 rooms have comforts such as first-run movies and laptop-friendly workspaces, as well as thoughtful touches like free internet and desk chairs. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Heating and fans
  • Bathrooms with hydromassage showers and shower/tub combinations
  • 42-inch Smart TVs with premium channels and first-run movies
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 5:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium digital channels
  • First-run movies
  • iPod dock
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 16 and younger are not allowed at this property; All guests older than 16 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Children 16 years old and younger are not permitted at this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Best Western Windsor Pointe at&t Center
Best Western Windsor Pointe at&t Center San Antonio
Best Western Windsor Pointe Hotel at&t Center
Best Western Windsor Pointe Hotel at&t Center San Antonio
Best Western Windsor Pointe Hotel Suites at t Center
Windsor Pointe at&t Center An
Best Western Windsor Pointe Hotel Suites at t Center
Best Western Windsor Pointe Hotel Suites Frost Bank Center

Frequently asked questions

Does Best Western Windsor Pointe Hotel & Suites-Frost Bank Center have a pool?

Yes, this property has an outdoor pool.

Is Best Western Windsor Pointe Hotel & Suites-Frost Bank Center pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

Self parking is free at this property.

What time is check-in at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

What time is check-out at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

Check-out is at 11 AM.

Where is Best Western Windsor Pointe Hotel & Suites-Frost Bank Center located?

Located in Park Village, this hotel is 1.7 mi (2.7 km) from Joint Base San Antonio and 2.6 mi (4.2 km) from Brooke Army Medical Center. San Antonio River and San Antonio Zoo and Aquarium are also within 6 mi (10 km).

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Best Western Windsor Pointe Hotel & Suites-Frost Bank Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 249 out of 689 reviews
Rating 8 - Good. 183 out of 689 reviews
Rating 6 - Okay. 133 out of 689 reviews
Rating 4 - Poor. 55 out of 689 reviews
Rating 2 - Terrible. 69 out of 689 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10

Pleasant stay
Stayed 2 nights in Apr 2025

10/10

Friendly n clean
Stayed 1 night in May 2025

10/10

Beautiful
Stayed 4 nights in Mar 2025

4/10

Cleanliness
Stayed 1 night in Jun 2025

6/10

No frills, ok for what we needed. Clean, self-serve breakfast was adequate. It's more of an industrial area so not much choice for eating.
Stayed 2 nights in May 2025

10/10

The room was clean and had everything we needed for our stay. The staff were friendly and helpful, and Jamie helped enroll me in Best Western rewards for free to start earning points for reqards. Much appreciated!
Stayed 3 nights in May 2025

10/10

There was always someone around to ask questions. Well lit parking lot.
Stayed 2 nights in Apr 2025

10/10

You could tell there was other hotels with bad activity going on right next-door. It was a good hotel good place really close to the base for me, but the area is going downhill.
Stayed 2 nights in Apr 2025

6/10

The elevator was not working and I had luggage to take upstairs. The front desk guy said it has been broken for a while. I was looking for a place to stay for a while but this wasn't going to work.
Stayed 1 night in Jun 2025

10/10

Jesse at the front desk was awesome. Very friendly!
Stayed 1 night in Mar 2025

8/10

The staff was very nice and the one I spoke to when I checked in was mindful to remind me about the deposit and how it would take a few business days to appear back in my account! She was super nice despite it being pretty late. Very quiet and cozy as well. The beds were a little rough and the pillows weren’t as soft, so my neck ached the next morning, but truthfully that could have just been me considering we went to a concert and I am still finishing recovery from a head/neck injury! Would stay again!
Stayed 1 night in Apr 2025

10/10

You had a lot of restaurants nearby.
Stayed 1 night in Feb 2025

8/10

Nice
Stayed 3 nights in Mar 2025

8/10

Great stay for the money and close to the rodeo. Breakfast was very good. Staff is friendly and helpful.
Stayed 3 nights in Feb 2025

6/10

hotel is located in a not so safe area. first night there was a huge roach chilling in the tub which gave me a heart attack when i was about to shower lol, room was okay just a bit dusty. staff at the front was the best part of the hotel ( the gentleman with dreads service was outstanding!) , breakfast was probably 4/10. it was a quiet for the most part too.
Stayed 2 nights in Apr 2025

10/10

All good
Stayed 1 night in Apr 2025

10/10

Perfect
Stayed 3 nights in Dec 2024

10/10

A little dated but met my needs.
Stayed 1 night in Feb 2025

10/10

Great stay
Stayed 3 nights in Sep 2024

10/10

Great
Stayed 5 nights in Nov 2024

8/10

It’s a nice hotel for the price. I woke up with my back hurting every day so I wish the beds would be better. The rooms are roomy and everything worked great. They did however only come make our bed one time when we were there. We were there for three days.
Stayed 3 nights in Feb 2025

10/10

Great Stay
Stayed 1 night in Aug 2024

4/10

Bubb
Stayed 5 nights in Feb 2025

6/10

It was nice enough however we didn’t get the rooms that were reserved.
Stayed 3 nights in Dec 2024

10/10

Clean and friendly staff.
Stayed 2 nights in Oct 2024