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Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

2.5 star property
Travelers start their day with a hearty breakfast before diving into work or relaxation time by the outdoor pool at this convenient hotel near Frost Bank Center

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Photo gallery for Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

Lobby - Best Western Windsor Pointe Hotel & Suites-Frost Bank Center (San Antonio)
Exterior - Best Western Windsor Pointe Hotel & Suites-Frost Bank Center (San Antonio)
Reception - Best Western Windsor Pointe Hotel & Suites-Frost Bank Center (San Antonio)
Fitness facility - Best Western Windsor Pointe Hotel & Suites-Frost Bank Center (San Antonio)
Desk, laptop workspace, blackout drapes, soundproofing - Best Western Windsor Pointe Hotel & Suites-Frost Bank Center (San Antonio)
Best Western Windsor Pointe Hotel & Suites-Frost Bank Center offers a practical base with free self-serve breakfast, outdoor swimming, business center, gym, helpful staff, laundry facilities, express check-out, and lobby refreshments.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for 1 King Bed

A hotel room with a bed, a desk, a television, a chair, and a patterned carpet.

1 King Bed

  • Sleeps 2
  • Free wired internet

View all photos for 2 Queen Beds Smoking

Desk, laptop workspace, blackout drapes, soundproofing

2 Queen Beds Smoking

  • Sleeps 4
  • Free wired internet

View all photos for 1 King Bed Suite - Smoking

A hotel room with a patterned sofa, a bed with a headboard, a desk, and a chair.

1 King Bed Suite - Smoking

  • Sleeps 2
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed) | Desk, laptop workspace, blackout drapes, soundproofing

Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed, Non Smoking, Microwave

9.0 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

Desk, laptop workspace, blackout drapes, soundproofing

Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed, Accessible, Non Smoking

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed, Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Non Smoking, Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Suite, Multiple Beds, Non Smoking, Microwave

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free wired internet

About the neighborhood

Located in Park Village, a neighborhood in San Antonio, Best Western Windsor Pointe Hotel & Suites-Frost Bank Center is near the airport and near a metro station. The area's natural beauty can be seen at San Antonio River and popular attractions include San Antonio Zoo and Aquarium and Morgan's Wonderland. Looking to enjoy an event or a game? See what's going on at Frost Bank Center or Alamodome. Visit our San Antonio travel guide
Map
4639 Rittiman Road, San Antonio, TX, 78218

What's nearby

  • Joint Base San Antonio
    Joint Base San Antonio
    2 min drive - 1.4 miles
  • River Walk
    River Walk
    10 min drive - 8.9 miles
  • SanAntonio_HenryBGonzalezConventionCenter_502603_01
    Henry B. González Convention Center
    11 min drive - 9.3 miles
  • Roller Coaster
    Six Flags Fiesta Texas
    28 min drive - 26.8 miles
  • James Park
    19 min walk - 1.0 mile

Getting around

  • San Antonio Station
    10 min drive
  • San Antonio International Airport (SAT)
    11 min drive

Restaurants

  • Burger Boy
    3 min drive
  • Church's Texas Chicken
    2 min walk
  • Church's Texas Chicken
    6 min drive
  • Whataburger
    2 min walk
  • Sat Asian Seafood Restaurant & Bar
    5 min walk

Similar properties

Lobby
Quality Suites San Antonio Northeast
Park Village
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
6.8 out of 10, 105 reviews
Quality Suites San Antonio Northeast
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 5:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium digital channels
  • First-run movies
  • iPod dock
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 16 and younger are not allowed at this property; All guests older than 16 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Children 16 years old and younger are not permitted at this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool with adult supervision

Frequently asked questions

Does Best Western Windsor Pointe Hotel & Suites-Frost Bank Center have a pool?

Yes, this property has an outdoor pool.

Is Best Western Windsor Pointe Hotel & Suites-Frost Bank Center pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

What time is check-out at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

Check-out is at 11 AM.

Where is Best Western Windsor Pointe Hotel & Suites-Frost Bank Center located?

Located in Park Village, this hotel is 1.7 mi (2.7 km) from Joint Base San Antonio and 2.6 mi (4.2 km) from Brooke Army Medical Center. San Antonio River and San Antonio Zoo and Aquarium are also within 6 mi (10 km).

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Reviews

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center Reviews

7.4

Good

7.8

Cleanliness

7.0

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 281 out of 777 reviews
Rating 8 - Good. 203 out of 777 reviews
Rating 6 - Okay. 145 out of 777 reviews
Rating 4 - Poor. 64 out of 777 reviews
Rating 2 - Terrible. 84 out of 777 reviews

Reviews

Verified

10/10 Excellent

edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, all the amenities I needed, conveniently located, and tasty breakfast in the morning
Stayed 1 night in May 2026
Verified

10/10 Excellent

edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, room was clean, had all the amenities I needed, and was conveniently close to where I was going
Stayed 1 night in May 2026
Verified

8/10 Good

Jose

Liked: Cleanliness
The room was clean, the staff was friendly and helpful.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Ary

Liked: Staff & service
Great place to stay at a reasonable price. Very helpful and friendly staff.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, amenities, property conditions & facilities
Clean, affordable and good service
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kaitlynn

Liked: Cleanliness, amenities, property conditions & facilities
My room was so clean and well-maintained! In the shower, the water didn't do that thing where it jumps from super cold to super hot when you barely touch the knob. The staff was friendly and professional. Jesse was one of the main people at the front desk while I was there. A great hotel for a great price. Good location too, in terms of distance from downtown. The business center was closed during my visit, but the desk was upfront with me about that and allowed me to study in the lobby/breakfast table area. Literally no complaints except the soap was a little hard to rinse all tge way off my hands.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great stay beds were really comfortable, room was really clean
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean with all accommodations for the price.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and very accessible to destination. Very pleased with the hotel.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice Hotel clean staff very friendly
Stayed 3 nights in May 2024
Verified

8/10 Good

Raul Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a very good balance between cost and benefits!
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Katrina

Liked: Staff & service
Location was great!
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Cynthia

Friendly n clean
Stayed 1 night in May 2025
Verified

6/10 Okay

Adrian Molina

Liked: Property conditions & facilities
Our room wasn't clean, had to ask for fresh towels. Other than that bed was comfy and quiet room.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

ABRIL

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for the money and close to the rodeo. Breakfast was very good. Staff is friendly and helpful.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location at an affordable price.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Shannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Oralia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You had a lot of restaurants nearby.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Kyleigh

Disliked: Cleanliness
Overall could’ve been better but wasn’t the worst for the price. There were stains and things broken or missing or damaged around the room when I got it which was concerning and the elevator stopped working to get up to my floor. Bed was comfortable and looked clean and the place was decently quiet.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun

Amazing! Everything was clean and we had fun in the pool
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and had everything we needed for our stay. The staff were friendly and helpful, and Jamie helped enroll me in Best Western rewards for free to start earning points for reqards. Much appreciated!
Stayed 3 nights in May 2025
Verified

8/10 Good

Melinda

Great price for a clean room.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Western Frost center

Everything was top notch. Service was excellent.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Unfortunately the fitness center was vlosed during our entire stay. Free breakfast was very good.
Stayed 22 nights in Feb 2024