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Best Western Plus Palo Alto Inn & Suites

2.5 star property
Hotel in San Antonio with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Best Western Plus Palo Alto Inn & Suites

Lobby
Pillowtop beds, desk, laptop workspace, iron/ironing board
Free toiletries, hair dryer, towels, soap
Meeting facility
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Sofa bed - double
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Sofa bed - double
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Pillowtop bed
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(24 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(19 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Sofa bed - double
Shower/tub combination
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Kitchenette

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Kitchenette

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Pillowtop bed
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(20 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(19 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Pillowtop bed
Sofa bed - double
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Sofa bed - double
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking, Kitchen (Living Room, Full Kitchen)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Presidential Suite, 1 King Bed, Non Smoking, Kitchen (Living Room, Full Kitchen)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
Pillowtop bed
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

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8.6 out of 10, Excellent, 1,001 reviews
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About the neighborhood

Map
12507 SW Loop 410, San Antonio, TX, 78224

What's nearby

  • Lackland Air Force Base - 9 min drive - 4.7 miles
  • River Walk - 12 min drive - 9.4 miles
  • Alamodome - 13 min drive - 10.3 miles
  • Henry B. González Convention Center - 13 min drive - 9.6 miles
  • Lackland Air Force Base Visitor Center - 14 min drive - 8.5 miles

Getting around

  • San Antonio Station - 14 min drive
  • San Antonio International Airport (SAT) - 22 min drive

Restaurants

  • ‪Mama Margie's Mexican Restaurant - ‬5 min drive
  • ‪Chick-fil-A - ‬6 min drive
  • ‪Taqueria Mexico - ‬5 min drive
  • ‪Bill Miller Bar-B-Q - ‬6 min drive
  • ‪Golden Chick - ‬4 min drive

About this property

Best Western Plus Palo Alto Inn & Suites

Hotel located in South San Antonio
Consider a stay at Best Western Plus Palo Alto Inn & Suites and take advantage of free full breakfast, dry cleaning/laundry services, and a gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Express check-out, express check-in, and a 24-hour front desk
  • Multilingual staff, an elevator, and a vending machine
  • Guest reviews give top marks for the helpful staff
Room features
All 75 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
More amenities include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • LCD TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Palo Alto
Best Western Plus Palo Alto
Best Western Plus Palo Alto Inn
Best Western Plus Palo Alto Inn San Antonio
Best Western Plus Palo Alto San Antonio
Palo Alto Best Western
Best Western Plus Palo Alto Hotel San Antonio
Best Western Plus Palo Alto Inn And Suites
Best Western Plus Palo Alto Inn Suites
Best Plus Palo Alto & Suites
Best Western Plus Palo Alto Inn & Suites Hotel
Best Western Plus Palo Alto Inn & Suites San Antonio
Best Western Plus Palo Alto Inn & Suites Hotel San Antonio

Frequently asked questions

Does Best Western Plus Palo Alto Inn & Suites have a pool?

Yes, this property has an indoor pool.

Is Best Western Plus Palo Alto Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus Palo Alto Inn & Suites?

Self parking is free at this property.

What time is check-in at Best Western Plus Palo Alto Inn & Suites?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Best Western Plus Palo Alto Inn & Suites?

Check-out is at 11 AM.

Where is Best Western Plus Palo Alto Inn & Suites located?

Located in South San Antonio, this hotel is 2.3 mi (3.6 km) from Baptist University of the Americas and within 6 mi (10 km) of Lackland Air Force Base and Baptist Emergency Hospital - Zarzamora. Medina River and San Antonio Western Shooting are also within 6 mi (10 km).

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Best Western Plus Palo Alto Inn & Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 512 out of 1010 reviews
Rating 8 - Good. 264 out of 1010 reviews
Rating 6 - Okay. 103 out of 1010 reviews
Rating 4 - Poor. 69 out of 1010 reviews
Rating 2 - Terrible. 62 out of 1010 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10

Room was clean; employees friendly; awesome breakfast. Area is a little sketchy, but overall we felt very safe. Lots of fast food options nearby as well as an Olive Garden.
Stayed 1 night in Jun 2025

10/10

Not bad. A nice place on thr Southside of SA Super close to available event spaces and etc.
Stayed 1 night in Jun 2025

10/10

Will definitely be staying here again
Stayed 1 night in Apr 2025

8/10

Nice soa could have been warmer
Stayed 1 night in Jun 2025

10/10

Enjoyed our stay. This was our second stay and no compkaints.
Stayed 2 nights in Apr 2025

10/10

My stay was pleasant and the rooms were always cleaned by the staff. All the staff that i encountered were friendly and helpful.
Stayed 5 nights in Apr 2025

10/10

Stores and restaurants at walking distance
Stayed 1 night in Apr 2025

4/10

Elevator out of order. Shower leaked causing high humidity in room. Sheets felt moist.
Stayed 1 night in Jun 2025

10/10

Enjoyed my stay
Stayed 1 night in Jan 2025

6/10

AC was very good, it was clean, and they had good breakfast. Check in lady was polite. Things that we didn’t like but wouldn’t care much if they wouldn’t charge high, for the price we pay we would expect things to work. For instance, the elevator did not work, the sod machine and the orange juice dispenser was also out of order. Either fix it or don’t charge too much.
Stayed 2 nights in Jul 2025

2/10

Elevator broken for the 3 nights, microwave broken the second day no repair, short of towels. had to walk the stairs. very bad experience.
Stayed 3 nights in Jun 2025

10/10

Very friendly, actually felt at home
Stayed 1 night in Feb 2025

8/10

The staff are nice and professional.
Stayed 1 night in Feb 2025

10/10

Front desk was great very helpful since this was a last minute check in because we were evacuated because of the fires but the girl in the front desk was so helpful with extra blankets
Stayed 1 night in Mar 2025

10/10

The staff
Stayed 3 nights in Mar 2025

8/10

This hotel was at a very convenient location for a quick visit with nearby family
Stayed 1 night in Dec 2024

10/10

It was easy to get to.
Stayed 1 night in Feb 2025

10/10

The entrance of the property was decorated for the holidays inside, it made it feel welcome. Also the breakfast was really good.
Stayed 1 night in Dec 2024

8/10

Good people, felt very safe
Stayed 2 nights in Nov 2024

10/10

Check in was wonderful, we had been traveling all night and half the day and we asked for an early check in and the guy at the desk was very friendly and helpful and got us all settled. The room was roomy and clean, the bed's were very comfortable and clean. I would highly recommend and we'll definitely stay again.
Stayed 4 nights in Jan 2025

10/10

Excellent amenities. 100% smoke free. Rooms were clean. Pleasant stay overall
Stayed 2 nights in Dec 2024

6/10

It’s a great place to stay
Stayed 1 night in May 2024

10/10

it was so clean and quiet
Stayed 1 night in Nov 2024

10/10

Great place
Stayed 1 night in Jul 2024

10/10

Quiet great place
Stayed 1 night in Aug 2024