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Best Western Plus Palo Alto Inn & Suites

2.5 star property
Hotel in San Antonio with free breakfast and a fitness center

Choose dates to view prices

Best Western Plus Palo Alto Inn & Suites in South San Antonio offers a free full breakfast and dry cleaning/laundry services. Enjoy in-room WiFi, an indoor pool, and a fitness center. Guests particularly appreciate the attentive staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Presidential Suite, 1 King Bed, Non Smoking, Kitchen (Living Room, Full Kitchen)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Presidential Suite, 1 King Bed, Non Smoking, Kitchen (Living Room, Full Kitchen)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
Pillowtop bed
Shower/tub combination
Separate sitting area
Air conditioning
Free cribs/infant beds
Pillowtop mattress
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(21 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Shower/tub combination
Hair dryer
Private bathroom
Air conditioning
Free cribs/infant beds
Pillowtop mattress
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(20 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Shower/tub combination
Hair dryer
Private bathroom
Air conditioning
Free cribs/infant beds
Pillowtop mattress
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Pillowtop bed
Separate sitting area
Private hot tub
Air conditioning
Free cribs/infant beds
Pillowtop mattress
Sofa bed
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Pillowtop bed
Shower/tub combination
Separate sitting area
Air conditioning
Free cribs/infant beds
Pillowtop mattress
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Pillowtop bed
Shower/tub combination
Separate sitting area
Air conditioning
Free cribs/infant beds
Pillowtop mattress
Sofa bed
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Shower/tub combination
Hair dryer
Private bathroom
Air conditioning
Free cribs/infant beds
Pillowtop mattress
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Pillowtop bed
Shower/tub combination
Separate sitting area
Air conditioning
Free cribs/infant beds
Pillowtop mattress
Sofa bed
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Hair dryer
Private bathroom
Microwave
Air conditioning
Free cribs/infant beds
Pillowtop mattress
Hair dryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Kitchenette

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Kitchenette

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Pillowtop bed
Hair dryer
Private bathroom
Air conditioning
Free cribs/infant beds
Pillowtop mattress
Hair dryer
Private bathroom
Kitchenette
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.8 out of 10
Good
(21 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Pillowtop bed
Shower/tub combination
Separate sitting area
Air conditioning
Free cribs/infant beds
Pillowtop mattress
Sofa bed
Hair dryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(25 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Shower/tub combination
Hair dryer
Private bathroom
Air conditioning
Free cribs/infant beds
Pillowtop mattress
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Sofa bed
Pillowtop bed
Separate sitting area
Air conditioning
Free cribs/infant beds
Pillowtop mattress
Sofa bed
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
12507 SW Loop 410, San Antonio, TX, 78224

What's nearby

  • Lackland Air Force Base - 9 min drive - 4.7 miles
  • River Walk - 12 min drive - 10.3 miles
  • Alamodome - 13 min drive - 11.7 miles
  • Lackland Air Force Base Visitor Center - 13 min drive - 13.8 miles
  • Henry B. González Convention Center - 13 min drive - 10.5 miles

Getting around

  • San Antonio Station - 14 min drive
  • San Antonio International Airport (SAT) - 22 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Whataburger - ‬6 min walk
  • ‪Circle K - ‬1 min walk
  • ‪Jack in the Box - ‬1 min walk
  • ‪Mcdonalds - ‬3 min drive

About this property

Best Western Plus Palo Alto Inn & Suites

Hotel located in South San Antonio
Consider a stay at Best Western Plus Palo Alto Inn & Suites and take advantage of free full breakfast, dry cleaning/laundry services, and a gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Express check-out, express check-in, and a banquet hall
  • Smoke-free premises, a vending machine, and ATM/banking services
  • Guest reviews give top marks for the helpful staff
Room features
All 75 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
More amenities include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • LCD TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Palo Alto
Best Western Plus Palo Alto
Best Western Plus Palo Alto Inn
Best Western Plus Palo Alto Inn San Antonio
Best Western Plus Palo Alto San Antonio
Palo Alto Best Western
Best Western Plus Palo Alto Hotel San Antonio
Best Western Plus Palo Alto Inn And Suites
Best Western Plus Palo Alto Inn Suites
Best Plus Palo Alto & Suites
Best Western Plus Palo Alto Inn & Suites Hotel
Best Western Plus Palo Alto Inn & Suites San Antonio
Best Western Plus Palo Alto Inn & Suites Hotel San Antonio

Frequently asked questions

Does Best Western Plus Palo Alto Inn & Suites have a pool?

Yes, this property has an indoor pool.

Is Best Western Plus Palo Alto Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus Palo Alto Inn & Suites?

Self parking is free at this property.

What time is check-in at Best Western Plus Palo Alto Inn & Suites?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Best Western Plus Palo Alto Inn & Suites?

Check-out is at 11 AM.

Where is Best Western Plus Palo Alto Inn & Suites located?

Located in South San Antonio, this hotel is 2.3 mi (3.6 km) from Baptist University of the Americas and within 6 mi (10 km) of Lackland Air Force Base and Baptist Emergency Hospital - Zarzamora. Medina River and San Antonio Western Shooting are also within 6 mi (10 km).

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Best Western Plus Palo Alto Inn & Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 502 out of 1004 reviews
Rating 8 - Good. 258 out of 1004 reviews
Rating 6 - Okay. 108 out of 1004 reviews
Rating 4 - Poor. 69 out of 1004 reviews
Rating 2 - Terrible. 67 out of 1004 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Sofia

Liked: Cleanliness, staff & service
This is a solid hotel if you need to stay on the far south side to travel to Somerset and Poteet but also want to be convenient to San Antonio. I have stayed here before and would stay here again. Everyone was very nice and the rooms are good sized and clean, and breakfast was better than I expected it to be. Good coffee, too.
Stayed 4 nights in Oct 2025

10/10 Excellent

Ermelinda

Liked: Staff & service, property conditions & facilities
Place was clear, staff were polite and quiet
Stayed 2 nights in Sep 2025

10/10 Excellent

Henri

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 3 nights in Sep 2025

10/10 Excellent

rocio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it here

Love staying here for the beans for breakfast and the comfy beds
Stayed 2 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, fair value room quality, 4/5

Elevator didn’t work, upstairs room had a dirty bathroom but Isaiah made up for it quickly and was attentive and friendly with a genuine interest in making the stay pleasant-
Soap used upon entering room
Tile coming apart
Tub wouldn’t drain?
Toilet needed repair
Stayed 1 night in Jun 2025

10/10 Excellent

AMANDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 1 night in Jan 2025

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
Stores and restaurants at walking distance
Stayed 1 night in Apr 2025

10/10 Excellent

rocio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy bed and delicious breakfast

Love staying in this hotels, breakfast available is soooo good. Beds are comfortable. Super clean. Parking is safe
Stayed 1 night in Jan 2025

8/10 Good

omotayo

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are nice and professional.
Stayed 1 night in Feb 2025

4/10 Poor

Harold

Disliked: Property conditions & facilities
Elevator out of order. Shower leaked causing high humidity in room. Sheets felt moist.
Stayed 1 night in Jun 2025

4/10 Poor

Juan E

Disliked: Cleanliness, amenities
It has a humidity smell elevator was not working did not have apple or orange juice on breakfast they said machine was broke…😏!!
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entrance of the property was decorated for the holidays inside, it made it feel welcome. Also the breakfast was really good.
Stayed 1 night in Dec 2024

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet great place
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

Amazing service and very clean.
Stayed 1 night in Nov 2024

6/10 Okay

gloria

Overall ok stay.
Stayed 1 night in Oct 2023

8/10 Good

Tia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice but the bathroom especially the tub was not clean
Stayed 1 night in Feb 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. The service was excellent as well. The only thing it was that they make me wait a lot to give me my room, however; it was understandable because they had a lot of people that day.
Stayed 1 night in Sep 2024

10/10 Excellent

Iouri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good hotel on the corner of the hyway and freeway intersection within less than a minute walk to the gas station and 4 min to the restaurants
Stayed 2 nights in Oct 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good here. The room was clean and comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Clean rooms, comfortable beds, great service, free parking. They have an indoor pool. Breakfast was awesome! Also, many restaurants around the area, some are walking distance.
Stayed 1 night in Jul 2023

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was perfect. Pricing was great to start and it was convenient for our stay. The hotel people were super nice and quick to ask if we needed anything. It was clean and well laid out. Even the beds were not so bad, which is great for a hotel. We will definitely stay there again.
Stayed 3 nights in Jul 2023

10/10 Excellent

Margarito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend stay

Hot tub wasn’t working but other than that great location, clean rooms, upgraded to suite free of charge, great full breakfast buffet.
Stayed 3 nights in Nov 2023

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrive late Aaron at the counter was awesome. Food was always good for breakfast. The staff was efficient. Enjoyed my stay.
Stayed 3 nights in Oct 2023

10/10 Excellent

ROSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

👍

Clean, friendly service, quiet room
Stayed 1 night in Mar 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service
Everything was great
Stayed 1 night in May 2023

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