“We really enjoyed our stay here. The rooms are comfortable with a great view of the lake. Plus, the food in the restaurant was excellent, which made dinners so convenient. ”
“We really enjoyed our stay here. The rooms are comfortable with a great view of the lake. Plus, the food in the restaurant was excellent, which made dinners so convenient. ”
“We made a booking for 2 rooms and paid for them 6 months ago. When we arrived at the hotel at 7pm on the day of our booking, we were told by the receptionist that the hotel was overbooked and got transferred to another hotel. The hotel didn't bother to inform us in advance of the change in our booking and thus ruined the unique experience we wanted to give to our foreign guests. They were certainly not impressed by Rwiza's unilateral decision to change a confirmed booking.”
“We made a booking for 2 rooms and paid for them 6 months ago. When we arrived at the hotel at 7pm on the day of our booking, we were told by the receptionist that the hotel was overbooked and got transferred to another hotel. The hotel didn't bother to inform us in advance of the change in our booking and thus ruined the unique experience we wanted to give to our foreign guests. They were certainly not impressed by Rwiza's unilateral decision to change a confirmed booking.”
“The road to the facility is horrible, the facility is noisy, especially in the morning hours, the staff is rude, breakfast had spoiled ingredients, and I was charged for items I did not consume.”
“The road to the facility is horrible, the facility is noisy, especially in the morning hours, the staff is rude, breakfast had spoiled ingredients, and I was charged for items I did not consume.”
“L'hôtel réservé est fermé. On nous a proposé un hôtel en
construction portant un autre nom dont la finition n'est pas
terminee : chambre non terminée, fils électriques qui traîneent, pas d'eau chaude, lumière passant par la porte mal posée, escalier aux marches toutes inegales très dangereuses ,absence de mains courantes, pas de TV installée, pas de restaurant installée, pas de roof top accessible etc.Des images ont été prises. La réservation ne correpondait en rien à l'hôtel réservé ...
“L'hôtel réservé est fermé. On nous a proposé un hôtel en
construction portant un autre nom dont la finition n'est pas
terminee : chambre non terminée, fils électriques qui traîneent, pas d'eau chaude, lumière passant par la porte mal posée, escalier aux marches toutes inegales très dangereuses ,absence de mains courantes, pas de TV installée, pas de restaurant installée, pas de roof top accessible etc.Des images ont été prises. La réservation ne correpondait en rien à l'hôtel réservé ...
“De ontvangst en check inn verliep rommelig en ongestructureerd. De kamer stonk. De kraan van de wasbak was defect. Het toilet spoelde niet door. De douche deed het niet. We betaalden ruim 40 euro! Veel teveel geld!! Ik beveel dit hotel NIET aan. (De kok en het overige personeel was aardig en behulpzaam).”
“De ontvangst en check inn verliep rommelig en ongestructureerd. De kamer stonk. De kraan van de wasbak was defect. Het toilet spoelde niet door. De douche deed het niet. We betaalden ruim 40 euro! Veel teveel geld!! Ik beveel dit hotel NIET aan. (De kok en het overige personeel was aardig en behulpzaam).”
“What a charming and relaxing stay I had at this lodge. I brought friends and we had a marvelous time!
The staff was excellent. Everything was clean. The food was very good. Great location. On a main road so easy to get to.
I would stay here again. ”
“What a charming and relaxing stay I had at this lodge. I brought friends and we had a marvelous time!
The staff was excellent. Everything was clean. The food was very good. Great location. On a main road so easy to get to.
I would stay here again. ”