“The staff were very helpful, going above the call of duty.Breakfast was cooked well and according to ones taste.
The shower was clean and good.
Parking is off road and was easily available.On one occasion we had to park in paid parking just round the corner, which is plentiful.
The building is well maintained. Communication was good”
“Extremely disappointing and unacceptable treatment at RBS Hotel, Strood
I am extremely disappointed by the way I was treated by Mr Basu at RBS Hotel in Strood.
While attempting to check out, I was met with what I found to be an unnecessarily rude, abrupt, passive-aggressive and dismissive attitude. Instead of dealing with the situation calmly and professionally, I felt that my concerns were repeatedly ignored and that I was being treated with disrespect.
When I challenged Mr Basu about his...
“está muy bien ubicado, la habitación individual aunque pequeña muy completa. El único problema ha sido la falta de ascensor pero el servicio amablemente me ayudo con el equipaje.
el restaurante indio del hotel está muy bien.”
“In a picturesque setting with lovely friendly staff and a very welcoming atmosphere, food was excellent and prices good for what you get , definitely be visiting again and highly recommend to anyone!”
“I would never stay here again. It’s beautiful yet totally impractical for guests. There is a “no shoes allowed” policy meaning I slipped as I carried my bags up multiple flights of stairs in socks, no air conditioning & no actual shower (just a large bath with hand-held shower handle). I think the owners have severely misjudged what the average guest wants. I paid about the same the week before nearby at the Premier Inn for all the amenities I wanted in a better location. I’ll be staying there...
“I enjoyed staying here, but found out they don’t have laundry facilities on site. They offer to send out laundry on specific days to send out then return on a following day. If you need this service I recommend asking at time of check-in.”