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Holiday Inn Raleigh Downtown - Capital by IHG

3.0 star property
Hotel with a 24-hour fitness center, a quick walk to Marbles Kids Museums

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Photo gallery for Holiday Inn Raleigh Downtown - Capital by IHG

Terrace/patio
Business center
Breakfast buffet
Lobby sitting area
Front of property - evening/night

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 8 of 8 rooms

Standard Room, 2 Queen Beds (High Floor)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
Blackout drapes/curtains
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Map
320 Hillsborough St, Raleigh, NC, 27603

What's nearby

  • North Carolina Museum of Natural Sciences - 6 min walk - 0.4 miles
  • Marbles Kids Museums - 8 min walk - 0.5 miles
  • Raleigh Convention Center - 9 min walk - 0.5 miles
  • Red Hat Amphitheater - 9 min walk - 0.5 miles
  • North Carolina State University - 4 min drive - 1.7 miles

Getting around

  • Raleigh Union Station - 10 min walk
  • Raleigh-Durham International Airport (RDU) - 21 min drive

Restaurants

  • ‪Morgan Street Food Hall - ‬3 min walk
  • ‪Legends - ‬4 min walk
  • ‪Flying Saucer Draught Emporium - ‬3 min walk
  • ‪Char-Grill - ‬6 min walk
  • ‪Barcelona Wine Bar - ‬7 min walk

About this property

Holiday Inn Raleigh Downtown - Capital by IHG

Hotel near Marbles Kids Museums
Located close to North Carolina State Capitol and North Carolina Museum of Natural Sciences, Holiday Inn Raleigh Downtown - Capital by IHG provides a garden, laundry facilities, and a 24-hour gym. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a 24-hour business center.
You'll also enjoy perks such as:
  • Self parking (surcharge), express check-out, and express check-in
  • An elevator, luggage storage, and a vegetable garden
  • A banquet hall, a 24-hour front desk, and a water dispenser
  • Guest reviews say great things about the helpful staff
Room features
All 203 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews say good things about the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 32-inch flat-screen TVs with premium channels
  • Mini fridges, free infant beds, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 15 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 20 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1970
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

This property is closed from May 19 2025 to December 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 15 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Capital Hotel Raleigh Downtown
Holiday Inn Raleigh Downtown
Holiday Inn Raleigh Downtown Capital
Holiday Inn Raleigh Downtown Capital Hotel
Raleigh Capital By Ihg Raleigh
Holiday Inn Raleigh Downtown Capital
Holiday Inn Raleigh Downtown Capital an IHG Hotel
Holiday Inn Raleigh Downtown - Capital by IHG Hotel
Holiday Inn Raleigh Downtown - Capital by IHG Raleigh
Holiday Inn Raleigh Downtown - Capital by IHG Hotel Raleigh

Frequently asked questions

Is Holiday Inn Raleigh Downtown - Capital by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Raleigh Downtown - Capital by IHG?

Self parking is available for USD 15 per night.

What time is check-in at Holiday Inn Raleigh Downtown - Capital by IHG?

Check-in start time: 3 PM; Check-in end time: 2 AM.

What time is check-out at Holiday Inn Raleigh Downtown - Capital by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Raleigh Downtown - Capital by IHG located?

Located in Downtown Raleigh, this hotel is within a 10-minute walk of North Carolina State Capitol and Marbles Kids Museums. Raleigh Convention Center and Duke Energy Center for the Performing Arts are also within 1 mi (2 km). Raleigh Union Station is 10 minutes by foot.

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Holiday Inn Raleigh Downtown - Capital by IHG Reviews

Reviews

6.6
Rating 10 - Excellent. 262 out of 1001 reviews
Rating 8 - Good. 214 out of 1001 reviews
Rating 6 - Okay. 197 out of 1001 reviews
Rating 4 - Poor. 189 out of 1001 reviews
Rating 2 - Terrible. 139 out of 1001 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10

Perfect stay, great staff
Stayed 3 nights in Apr 2025

10/10

Stayed here for Dreamville weekend and it was a wonderful experience. Check in was seamless and it is right downtown so everything we needed was walking distance.
Stayed 4 nights in Apr 2025

10/10

We stayed one night for a concert that was in town. Very clean and comfortable. Conveniently located as well.
Stayed 1 night in May 2025

10/10

Though this is not a fancy property and is in need of updates, it was clean and the staff were helpful and there was hot coffee in the foyer in the morning. Easy to park and then walk to area shops and restaurants.
Stayed 1 night in May 2025

10/10

Excellent location and very comfortable, clean and safe place.
Stayed 2 nights in Feb 2025

8/10

Great location.
Stayed 1 night in Feb 2025

10/10

Our stay was really great. Front desk eas very attentive and friendly.
Stayed 1 night in Feb 2025

6/10

Raleigh is a gorgeous city.
Stayed 3 nights in Apr 2025

10/10

It was such an awesome stay a quick getaway with the grands quiet and got a room away from the hussle
Stayed 1 night in Feb 2025

10/10

Brought a college track team- everything was great! Team walked for good everyday and the hotel was great with us!
Stayed 2 nights in Mar 2025

8/10

The hotel was comfortable, clean, and near my work venue. There were several fiod options close by as well
Stayed 1 night in Mar 2025

8/10

Loved the round hotel. It was unique.
Stayed 1 night in Feb 2025

2/10

Staff was very rude and ruined the experience.
Stayed 1 night in May 2025

10/10

Great place for one night
Stayed 1 night in Dec 2024

10/10

it was great! will definitely stay again
Stayed 1 night in Jan 2025

6/10

One working elevator on a busy week The location is close enough to walk to convention center and people are friendly
Stayed 2 nights in Mar 2025

6/10

The hotel is in a great location, it doesn't have many amenities but the surrounding area makes up for it. It is in NEED of updating / renovations
Stayed 4 nights in Mar 2025

6/10

Building is very dated.
Stayed 3 nights in Mar 2025

8/10

Rundown, but serviceable. Good value for the price. Excellent location.
Stayed 2 nights in Feb 2025

10/10

Amazing service upon arrival.
Stayed 1 night in Jan 2025

8/10

Great location
Stayed 1 night in Oct 2024

4/10

Room was very outdated. Shower drain was not working and found multiple cockroaches
Stayed 2 nights in May 2025

10/10

Great staff and check-in experience. Nice clean room...
Stayed 1 night in Jan 2025

4/10

The staff in this property were incredibly helpful and personable. They went above and beyond to make sure every guest was taken care of. The building itself however is in desperate need of renovations. The elevators were constantly going out, the doors to the rooms were worn and did not close properly, and everything was outdated and worn in the rooms and the hallways.
Stayed 3 nights in Apr 2025

10/10

Great location downtown near all the restaurants and night spots. Ease of entry to check in, with parking in garage. Parking available off street for guests
Stayed 2 nights in Jan 2025