Does Susurros del Corazón, Auberge Collection have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Susurros del Corazón, Auberge Collection pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 40 lbs per pet. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much is parking at Susurros del Corazón, Auberge Collection?

Valet parking is free at this property.

What time is check-in at Susurros del Corazón, Auberge Collection?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Susurros del Corazón, Auberge Collection?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Susurros del Corazón, Auberge Collection provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 170 per vehicle applies.

Where is Susurros del Corazón, Auberge Collection located?

Nestled on the beach, this Punta de Mita hotel is within 3 mi (5 km) of Bay of Banderas, Punta de Mita Beach, and Punta de Mita Sea Pool. Destiladeras Beach and El Anclote Beach are also within 6 mi (10 km).

10/10 Excellent

Adrian

Jul 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great food and big rooms at this punta mita American resort

Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Jul 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The nicest hotel I’ve ever stayed at, period (and I’ve been all over the world!). From the moment you arrive the staff is friendly, helpful and so attentive to your every need. The beach is secluded and sparsely populated. The pools are out of a magazine and the cuisine was so amazing we loved EVERYTHING we ate. 10 out of 10!!

Stayed 5 nights in Jul 2025

10/10 Excellent

Christopher

May 18, 2025

Liked: Amenities

Outstanding all around

Stayed 3 nights in May 2025

10/10 Excellent

Alex

Feb 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The best hotel, best service, the best staff, the best accommodations, the best pools. Simply the best!!! We will be back!!!

Stayed 7 nights in Feb 2025

10/10 Excellent

Bahman

Jan 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved it everyone were nice and polite sorry forgot the names but restaurant hosts and pool bar guts and girls were super nice thank you we will see you soon Tony Frida Kayvon

Stayed 4 nights in Nov 2024

10/10 Excellent

Iván de Jesús

May 18, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I was impressed with the amazing service and the staff they are super nice Their hotel is so beautiful.

Stayed 3 nights in May 2024

10/10 Excellent

Carlos

Jun 7, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The place us amazing, rooms amazing and all the staff very nice and humble. The spa facility is nice but different. Just two restaurant but the food very good.

Stayed 2 nights in Jun 2024

8/10 Good

Kunal

Jan 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely amazing property with gorgeous views of the Bahia de Banderas. Great rooms, great pools for adults and kids, wonderful private beach. Limited dining options on property (only 2 restaurants) and limited options off property where you need transportation which is costly when arranged from the hotel. Also, no actual front desk, have to text team for anything which works but can be annoying when you just want a quick key if you forget it in the room.

Stayed 4 nights in Jan 2025

10/10 Excellent

tuan

Aug 31, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The best service

Stayed 3 nights in Aug 2024

10/10 Excellent

mahdees

May 31, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing

Stayed 3 nights in May 2023

10/10 Excellent

Luke

Nov 17, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Experience

Beautiful property. Beautiful rooms. Beautiful people. There has obviously been a great deal of thought and intention put into the experience they are trying to deliver at Susurros del Corazón. It was excellent. Definitely worth a visit. Just go.

Stayed 5 nights in Nov 2022

6/10 Okay

Bruno

Dec 27, 2023

Liked: Cleanliness, property conditions & facilities, room comfort

5 stars with misses!

There is no in room coffee machine, they brought coffee once a day and the rest of the time is room service. No reception area, the Buddy system is not effective. Would have been nice to receive treats on a daily basis instead of just on the first day. Spa was fabulous, we loved the jacuzzi.

Stayed 3 nights in Dec 2023

6/10 Okay

Fay

May 16, 2023

Liked: Cleanliness, property conditions & facilities

I will start by saying that my friends and I were excited to try the new hotel. We typically stay at the Four Seasons or St. Regis when we vacation to Punta Mita once a year but love the Auberge properties because of the service and the beautifully designed properties. The property is beautiful, I would even say stunning but the staff and service is lacking the Auberge touch. I assume the property was a five star resort but it felt more like a 3.5 or 4. Our concierge that was assigned to us lacked in customer service and checking in with us, the pool service was slow, the food options are limited and aside from the bartenders, the staff is not friendly and helpful. In addition, they had a conference coming in that bought out the resort so there was a huge push to get everyone out of the resort on our last day. Not only did we feel the lack of service, friendliness but rushed. With other upscale resorts down the street such as Four Seasons and St. Regis, you would think the hotel would try to set themselves apart.

Stayed 4 nights in May 2023

8/10 Good

Andrea

Mar 27, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous but….

This hotel is fabulous. Beautiful room, grounds and beach. Food was good - some things were delicious and some were meh. The staff was great, friendly and helpful. Nice comfortable beach chairs and 3 big pools. Only 59 rooms which kept things intimate. Workout area was small but had new equipment and met our needs. I do have some complaints, tho. First of all, there is a 15% service charge AND a 16% tax on all food and drinks. That’s 31% added to all ready expensive drinks and food. In the restaurants they offer you still or gas water without telling you they charge you for water. The have “house” water, which is free, but they don’t let you know that. At breakfast they offer you pastries without telling you there is a charge for them. It’s like they are offering something free but it’s not free and there’s the additional 31% on top of what they charge! As the hotel is very pricey to begin with - these little additions were aggravating when the bill came. My last complaint was “the spa”. They are building a spa. They still are offering massages which are given in 3 of the 59 hotel rooms. I’m cool with that but to charge premium spa rates $250ish for an 80 minute massage with an additional 31% fee attached seems a bit much - you’re in a hotel room with no spa amenities.

Stayed 5 nights in Mar 2023

10/10 Excellent

Brett

Jul 6, 2025

Liked: Amenities

Beautiful property with excellent service

Stayed 4 nights in Jul 2025

10/10 Excellent

Paul

Jul 4, 2025

Stayed 2 nights in Jul 2025

10/10 Excellent

Satyanarayana

May 27, 2025

Stayed 3 nights in May 2025

10/10 Excellent

Lawrence

Feb 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I have stayed in many high end resorts internationally and I have never experienced such a high level of customer-focused service. Every waiter, bartender, pool attendant and bell person was laser focused on guest satisfaction. My personal cuates team tended to our every need in a timely and courteous manner. The property and suites were gorgeous and immaculate. The restaurants were amazing. This is the premier resort in Punta de Mita.

Stayed 7 nights in Feb 2025

10/10 Excellent

Corinne

Feb 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jan 2025

10/10 Excellent

Corinne

Jan 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2025

10/10 Excellent

Hugo

Jan 5, 2025

Stayed 6 nights in Dec 2024

10/10 Excellent

Eduardo

Nov 18, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extraordinario!!!

Excelente todo y gran disposicion de todo el personal para resolver lo que fuera!!!!

Stayed 3 nights in Nov 2024

10/10 Excellent

Ivan

Sep 4, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Una hermosa experiencia super recomendado

Stayed 3 nights in Sep 2024

10/10 Excellent

Celeste

Apr 30, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

We hated to leave. Every detail was just perfection.

Stayed 2 nights in Apr 2024

10/10 Excellent

Elan

Apr 25, 2024

Stayed 4 nights in Apr 2024

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