10/10 Excellent
Hazel
Traveled with family and small children
Apr 17, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in several different hotels between Puerto Vallarta- Punta de Mita and this was our favourite!
The others were Riu Vallarta, Marivel Emotions, Delta Marriott La Cruz, & Velas Vallarta
The food here was fab & we felt it was the best & it was the only place we were able to get blueberries, blackberries, strawberries & raspberries for the baby (though we skipped the raspberries as they were covered in flies as the food was uncovered which is 1 improvement that could easily be made) the service brilliant, the staff very helpful & even cooked a plateful of asparagus for the baby. The Nest restaurant food & service was great. (Though they did somehow forget to bring kids breakfast but there was plenty of other stuff to eat whilst waiting so no big deal)
We did a night in the main hotel in an ocean view room which was nice (but couldn’t see the ocean from the bed which we had been able to in other hotels that used glass screen/metal railings etc on the balcony instead of a wall) and a night in the family selection side.
It was nice to get some little gifts in the family selection like bucket/spade, top etc.
The beach was better on the main side with some soft sand areas (also some rocks & lots of beautiful shells) the food in the main restaurant was really good too. We were just disappointed we couldn’t get a space in the Japanese restaurant.
The pools were warm except the kids pool with the slides (would have thought the kids pool more important to be warm) baby
Hazel
Stayed 1 night in Apr 2024