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Hotel Palmeras

Property class: 3

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Photo gallery for Hotel Palmeras

Hiking - Hotel Palmeras (Puerto Ayora)
Double Room - Hotel Palmeras (Puerto Ayora)
Point of interest - Hotel Palmeras (Puerto Ayora)
Outdoor pool - Hotel Palmeras (Puerto Ayora)
Restaurant - Hotel Palmeras (Puerto Ayora)
Located close to Malecon and Playa de los Alemanes, Hotel Palmeras provides free continental breakfast, a free daily manager's reception, and a terrace. The on-site Regional cuisine family restaurant, Bistro del Mar, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with an art gallery on site and designer stores on site.

Reviews

4.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

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Room options

Available filters for rooms
Showing 4 of 4 rooms

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Double Room | Laptop workspace, WiFi (free), bed sheets

Double Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room | Laptop workspace, WiFi (free), bed sheets

Twin Room

  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Laptop workspace, WiFi (free), bed sheets

Triple Room

  • 50 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Laptop workspace, WiFi (free), bed sheets

Quadruple Room

  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

About the neighborhood

Located in Puerto Ayora, Hotel Palmeras is in the city center and near the beach. Malecon is a notable landmark, and the area's natural beauty can be seen at Galápagos National Park and Playa de los Alemanes. Tortuga Bay Beach and Charles Darwin Research Station are two other places to visit that come recommended. Visit our Puerto Ayora travel guide
Map
Tomás de Berlanga S/N e Islas Plazas, Puerto Ayora

What's nearby

  • A harbor with sailboats and a crowd of people on a boat.
    Academy Bay
    3 min walk - 0.2 miles
  • A wooden bridge with railings leading to a small wooden platform over water.
    Las Ninfas Lagoon
    7 min walk - 0.4 miles
  • Malecon
    3 min walk - 0.2 miles
  • Gus Angermeyer Ferry Terminal
    3 min walk - 0.2 miles
  • Fishing Piers
    5 min walk - 0.3 miles

Getting around

  • Isla Baltra (GPS-Seymour)
    83 min drive

Restaurants

  • Golden Prague Galapagos
    3 min walk
  • Isla Grill
    3 min walk
  • Gelato Bar
    2 min walk
  • The Rock
    1 min walk
  • Red Tuna
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Bar Madera Fina
  • Bistro del Mar

Things to do

  • Art gallery
  • Designer stores
  • Outdoor pool

Family friendly

  • Art supplies
  • In-room babysitting (surcharge)
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference center (1,292 square feet of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Communal living room
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Champagne service
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 8 PM
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Palmeras have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–8 PM.

Is Hotel Palmeras pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at Hotel Palmeras?

Check-in start time: 10:00 AM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Palmeras?

Check-out is at noon.

Where is Hotel Palmeras located?

Located in the heart of Puerto Ayora, this hotel is within a 5-minute walk of Galápagos National Park and Malecon. Playa de los Alemanes and Charles Darwin Research Station are also within 15 minutes.

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Reviews

Hotel Palmeras Reviews

4.8

5.2

Cleanliness

8.6

Location

4.8

Staff & service

4.8

Property conditions & facilities
Rating 10 - Excellent. 0 out of 5 reviews
Rating 8 - Good. 2 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 2 out of 5 reviews

Reviews

Verified review

2/10 Terrible

Ambar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No recomendado

Al llegar no tenían nuestra reserva, no hay buena limpieza, ni servicio, no reciben pagos con tarjeta y no son resolutivos. Valores súper altos y dicen que no los colocan ellos sino la aplicación, es decir, no se responsabilizan
Stayed 2 nights in Dec 2021
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the money

When we arrived the hotel was unable to find the booking. Whilst at reception another guest was complaining their toilet didn't flush and their air conditioning didn't work. The receptionist was not welcoming and when we got to our room the sink had not been cleaned, the air conditioning was poor and the temperature of the shower was impossible to control. On our second day there was a cockroach in the room and until we asked for someone to come and help we were just given a can of 'raid'. We didn't swim in the pool and didn't see anyone in it. The water did not look clean enough. This hotel is not worth the number of stars given on the site.
Stayed 2 nights in Jun 2017
Verified review

4/10 Poor

Tricia

Disliked: Staff & service, property conditions & facilities, room comfort

Lots of issues

The hotel could not find out reservation we made months earlier. Took an hour to get a room, they kept asking us what agency we had used and looked confused when we told them we had made our own reservations on the web. (and we speak Spanish!) Quality of room was barely adequate, towels were threadbare, air conditioning worked, but was very loud. Bathroom was very dated, but fairly clean at least.The breakfast was only OK, not a great variety. scrambled eggs every morning with a bread option and some fruit. The only good things were the location and the pool.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Comodo y sencillo. Tarifa media

Galapagos es un Excelente destino. Buen manejo de turismo. Hotel comodo y sencillo. Cerca a restaurantes y operadores de turismo
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort