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Hotel Palace Galapagos

Property class: 3

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Photo gallery for Hotel Palace Galapagos

A large map of a coastal area with a seating area and a staircase leading to an upper level. - Hotel Palace Galapagos (Puerto Ayora)
A hotel room with a large bed, a nightstand, a desk with a chair, and a window with curtains. - Hotel Palace Galapagos (Puerto Ayora)
A room with a large window featuring sheer curtains, a view of a tree, and a balcony railing. - Hotel Palace Galapagos (Puerto Ayora)
A hotel lobby with a reception desk, two armchairs, a chessboard, a fire extinguisher, and a door leading to the outside. - Hotel Palace Galapagos (Puerto Ayora)
A modern building with a central entrance, a stone pathway, and potted plants. - Hotel Palace Galapagos (Puerto Ayora)
Located close to Malecon and Charles Darwin Research Station, Hotel Palace Galapagos provides a garden, a library, and a restaurant. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a snack bar/deli.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Suite, 2 Bedrooms, Kitchenette, Ground Floor

A hotel room with two single beds, each with a blue bedspread and white pillows. There is a nightstand with a lamp between the beds, and a window with sheer curtains.

Family Suite, 2 Bedrooms, Kitchenette, Ground Floor

  • Garden view
  • 45 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Room, 1 Bedroom, Bathtub, Tower

A hotel room with a large bed, a nightstand, a desk with a chair, and a window with curtains.

Deluxe Room, 1 Bedroom, Bathtub, Tower

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Superior Room

A hotel room with a bed, a television mounted on the wall, a wooden chair, and a small table with a basket.

Superior Room

9.6 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Room

A hotel room with two beds, a wooden door, and a view of the outside.

Standard Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free wired internet

About the neighborhood

Located in Puerto Ayora, Hotel Palace Galapagos is in a national park and near the beach. Malecon is a notable landmark, and the area's natural beauty can be seen at Tortuga Bay Beach and Playa de los Alemanes. Charles Darwin Research Station and El Garrapatero Beach are two other places to visit that come recommended. Scuba diving and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby. Visit our Puerto Ayora travel guide
Map
Petrel 466 and Floereana, Puerto Ayora, 200102

What's nearby

  • A marina with various boats docked, including small fishing boats and larger yachts.
    Academy Bay
    7 min walk - 0.4 miles
  • A wooden bridge with railings leading to a small wooden platform over water.
    Las Ninfas Lagoon
    12 min walk - 0.7 miles
  • Fishing Piers
    7 min walk - 0.4 miles
  • Malecon
    12 min walk - 0.7 miles
  • Gus Angermeyer Ferry Terminal
    12 min walk - 0.7 miles

Getting around

  • Isla Baltra (GPS-Seymour)
    69 min drive

Restaurants

  • Islander Coffee Roasters
    2 min walk
  • Golden Prague Galapagos
    9 min walk
  • Øy
    3 min walk
  • Red Tuna
    8 min walk
  • Isla Grill
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Beach shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:00 AM for a fee: USD 16 for adults and USD 16 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • Library
  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • In a national park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower (54 inches high)
  • Handrails in hallways (39 inches high)
  • Handrails in stairways (35 inches high)
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (41 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Beaux Arts architecture
  • Built in 2013
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • LCD TV with cable channels

Food and drink

  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30 per day
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 16 for adults and USD 16 for children
  • Rollaway bed fee: USD 30 per day
  • Pool fee: USD 5 per person per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Palace Galapagos have a pool?

Yes, this property has outdoor pool access.

Is Hotel Palace Galapagos pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Palace Galapagos?

Check-in start time: 1:00 PM; Check-in end time: 7:00 PM.

What time is check-out at Hotel Palace Galapagos?

Check-out is at 10 AM.

Where is Hotel Palace Galapagos located?

Situated by the sea, this hotel is within a 15-minute walk of Malecon and Charles Darwin Research Station. Playa de los Alemanes and Tortuga Bay Beach are also within 3 mi (5 km).

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Reviews

Hotel Palace Galapagos Reviews

9.8

Exceptional

9.8

Cleanliness

8.8

Location

10

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 101 out of 120 reviews
Rating 8 - Good. 17 out of 120 reviews
Rating 6 - Okay. 2 out of 120 reviews
Rating 4 - Poor. 0 out of 120 reviews
Rating 2 - Terrible. 0 out of 120 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was located at convenient location and very helpful staff
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was always clean. Location is perfect- 2 minutes walking to the center. The owner of the hotel was extremely helpful with giving tour tips and he gave me an umbrella before I went to Tortuga Bay which saved me as the sun was very strong and no shade to rest. I’ll be recommending this place to my friends who are planning to visit
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful. Property is well situated.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is excellent! Highly recommended. The accommodations were clean and comfortable - and the service is warm and friendly. Can’t wait to come back!
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Decent room in Puerto Ayora
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very attentive and welcoming anything we required they were very approachable and ensured our stay was as homely as possible
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quiet locations, easy access to taxi and attractions. Walking distance to restaurants, shopping and pier.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was great! The rooms were spacious and very clean! There was even has a back patio with a table and chairs. The interior courtyard was cute and I liked that our room was right off of the courtyard.They provided towels for the beach which was very nice. We would recommend this hotel to anyone and would definitely stay here again!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great room, a short walk to the town centre, excellent service. Highly recommended !
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

This was a lovely hotel, within walkin distance to the main strip and the staff here are super friendly! I'd highly recommend checking out this place if you're on Santa Cruz!
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Excellent! Staff was very attentive. We added on breakfast and it was a great start to our day!
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel just 10-15 minutes away from the port and all the shopping and restaurants. The room was very clean and the staff was very attentive. We got complimentary water and coffee in the lobby. The rooms are quiet, have air conditioning and the staff speak English.
Stayed 10 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely happy with everything!!!! My room was cleaned before I back from my day out!!! Great service! Recommend to everyone!!! Close to everything !! Loved it
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay! The staff were always helpful and they helped me keep my reservation when flight was not able to happen at last minute. They kept rooms cleaned phenomenally everyday. I did not want to leave. The location to downtown and harbor was excellent yet far enough from the noise! Never miss a chance to stay there!
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We selected this property as a last minute, emergency option. We were absolutely blown away! Simple, convenient, clean, accommodating....we couldn't have made a better choice. We would recommend this to anyone and we would stay there again with zero hesitation.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at this hotel! The owners offered us help in so many ways, such as recommending us a bilingual tour guide and even lending their phones to contact the coordinator, undertaking laundry and boxing breakfasts when we had to go out early in the morning. The property was very clean and the housekeeper even washed our cooking equipment left in the kitchen. The breakfast was delicious and professional. They also helped us transport our luggage to the next hotel when we were out on a tour. It is about a 7-10 minute walk from the city center. I highly recommend this hotel!
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option

Staff was amazing. Very helpful and wanted to make sure your needs were met. Always hot showers and good working air conditioning. Appreciated the water in the lobby to refill bottles and they even put a jug in each room too. Location was a bit outside the central area but we always walked it, even in dark and it was safe. It was only like a 10 - 15 minute walk. We took a cab from the ferry with our luggage and it was only $2. They booked us a cab to go to the airport ferry for us. Very prompt in responding to emails and I had a lot of questions so very patient too!
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We were so glad we chose this hotel! The staff were very friendly and helpful, the room was very nice and clean every day, very convenient location while being away enough from the downtown area.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend staying here, Fernando is great , always there to help and suggest ways to spend your days!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast and staff very helpful.
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little family run hotel. 5 blocks from the main tourist area. Couldn't fault it!
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very well maintained small and quiet hotel. Super friendly and easily accessible staff.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Best breakfast in Ecuador! The staff was very nice and friendly. Very convenient location.
Stayed 6 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Close to downtown, safe, nice. Best thing is breakfast, Tonia makes it and it's very delicious
Stayed 4 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room with air con. Staff really helpful. Safe to walk about even at night. In easy walking distance to the town.
Stayed 4 nights in Mar 2023