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Acacia Galapagos Boutique Hotel

2.0 star property
Hotel with a rooftop terrace, steps from Galápagos National Park

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Photo gallery for Acacia Galapagos Boutique Hotel

Terrace/patio
Living room
Deluxe Room | Premium bedding, down comforters, in-room safe, desk
Front of property
Reception

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Pool
  • Air conditioning
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double or Twin Room, Bay View

Double or Twin Room, Bay View | Premium bedding, down comforters, in-room safe, desk

Double or Twin Room, Bay View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Down duvet
Premium bedding
Bathrobes
  • Bay view
  • 29 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Premium bedding, down comforters, in-room safe, desk

Standard Double or Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Down duvet
Premium bedding
Bathrobes
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down comforters, in-room safe, desk

Deluxe Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Down duvet
Premium bedding
Bathrobes
  • 23 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Premium bedding, down comforters, in-room safe, desk

Standard Double or Twin Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Down duvet
Premium bedding
Bathrobes
  • 16 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Map
C/ Floreana Y Matazarnos, Puerto Ayora, Islas Galápagos, 200350

What's nearby

  • Academy Bay - 3 min walk - 0.2 miles
  • Fishing Piers - 3 min walk - 0.2 miles
  • Malecon - 8 min walk - 0.5 miles
  • Las Ninfas Lagoon - 9 min walk - 0.5 miles
  • Charles Darwin Research Station - 10 min walk - 0.6 miles

Getting around

  • Isla Baltra (GPS-Seymour) - 69 min drive

Restaurants

  • ‪Almar Lounge & Grill Bar - ‬8 min walk
  • ‪El Muelle De Darwin - ‬2 min walk
  • ‪TJ Restaurant - ‬6 min walk
  • ‪Golden Prague Galapagos - ‬5 min walk
  • ‪Il Giardino - ‬3 min walk

About this property

Acacia Galapagos Boutique Hotel

Hotel near Galápagos National Park
Acacia Galapagos Boutique Hotel provides amenities like a rooftop terrace and a hot tub. Guests can connect to free WiFi in public areas.
Additional perks include:
  • An outdoor pool with sun loungers
  • A front-desk safe, smoke-free premises, and a nature reserve
  • A TV in the lobby, concierge services, and tour/ticket assistance
  • Luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Acacia Galapagos Boutique Hotel have comforts such as premium bedding and air conditioning, in addition to amenities like safes and bathrobes.
More amenities include:
  • Down comforters and free cribs/infant beds
  • Rainfall showers, hair dryers, and shampoo
  • Daily housekeeping and desks

Languages

English, German, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • In a national park
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 70 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 70 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 59033020

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Acacia Galapagos Boutique
Acacia Galapagos Boutique Hotel Hotel
Acacia Galapagos Boutique Hotel Puerto Ayora
Acacia Galapagos Boutique Hotel Hotel Puerto Ayora

Frequently asked questions

Does Acacia Galapagos Boutique Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

Is Acacia Galapagos Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Acacia Galapagos Boutique Hotel?

This property doesn't offer parking.

What time is check-in at Acacia Galapagos Boutique Hotel?

Check-in start time: 1:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Acacia Galapagos Boutique Hotel?

Check-out is at 10:00 AM.

Where is Acacia Galapagos Boutique Hotel located?

Situated in a national park, this hotel is steps from Galápagos National Park and Fishing Piers. Academy Bay and Gus Angermeyer Ferry Terminal are also within 10 minutes.

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Acacia Galapagos Boutique Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 17 out of 19 reviews
Rating 8 - Good. 1 out of 19 reviews
Rating 6 - Okay. 1 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10

I loved everything about this place staff, food, hospitality and room.
Stayed 10 nights in Dec 2024

10/10

The location
Stayed 4 nights in Feb 2025

10/10

Perfect location in town to be able to walk to restaraunts and then hike out to Tortuga Bat. Staff was super helpful and room was comfy
Stayed 2 nights in Dec 2024

10/10

Good location, friendly and helpful service, attractively designed and comfortable rooms, good breakfast
Stayed 2 nights in Feb 2024

10/10

Very helpful staff
Stayed 5 nights in Apr 2024

10/10

Claudia provided outstanding service and advice making our stay there great. She was very warm, welcoming and a wonderful hostess.
Stayed 4 nights in Apr 2024

10/10

We’re a couple and stayed for 6 nights in February. What stands out above all is the warm hospitality and service. Claudia and her two colleagues were amazing - helping with dinner reservations, arranging for laundry services, serving us a different wonderful breakfast each morning. Hotel has a modern design, always pristine. Spaces outside to hang our wet swimsuits. We were on top (third) floor and had an issue with getting hot water only once and staff came up immediately to address it. Highly recommend!
Stayed 7 nights in Feb 2025

10/10

The staff here are the friendliest, most helpful, most thoughtful and most professional I have encountered in the 58 countries I have visited. They absolutely added to the specialness of our honeymoon. And everything else about the hotel was amazing, from the size, decor, maintenance and cleanliness of the rooms, to the deliciousness of the food. I would like to thank all of the staff for making our trip so memorable. You are truly the best!
Stayed 7 nights in Nov 2024

10/10

This was the second time we stayed at Acacia during our trip. I can’t recommend this hotel highly enough. The staff are so kind, considerate and professional. The rooms are a pleasure to sleep in, always immaculate, freest and clean. There is a tranquil foyer, landing area which is a great spot for looking at the sea, reading or just resting. The location is ideal for Santa Cruz, just off the Main Street, quiet enough for a peaceful sleep. A big mention must go to Jose, Claudia and Carolina who made us feel most welcome. Thank you for a.very pleasant stay.
Stayed 1 night in Nov 2024

10/10

Hotel Acacia was fantastic. It's the perfect location, clean spacious rooms that they tidy for you every day. The breakfast included is delicious. The staff is truly amazing. They noticed my birthday was coming up after asking to see my passport at check in and surprised me with a cake and candle for my birthday breafast. Everyone is helpful and thoughtful. I really loved my stay here.
Stayed 7 nights in Nov 2023

10/10

We stayed at Hotel Acacia for 6 nights, and we were extremely pleased with its clean rooms, excellent staff, and delicious breakfast! The hotel is perfectly situated in Puerto Ayora, walkable to everything in town. The hotel crew also connected us to an agency that helped us book day tours, with which we embarked on the tours to North Seymour and Pinzón. They also helped us coordinate transportations to and from the airport. Our trip to the Galapagos was made perfect by Hotel Acacia! Thank you!!
Stayed 6 nights in Jun 2023

10/10

The Acacia is absolutely everything a boutique hotel should be. The small staff, led by Carolina could not have been more welcoming. Our room was on the smaller side but very well designed to be comfortable and useful. Pool area is tranquil and very beautiful. Breakfasts were fantastic cooked and served fresh. The property is a short half block from the main waterfront area. There was also great laundry service at $2 a kilo that made the rest of our trip much more convenient. Could not recommend this experience more highly. Absolute excellence.
Stayed 2 nights in Jun 2023

6/10

The room was clean and the cold ac. Check in staff were pushy. She asked 3 times what tours we were going on. She spoke loading and fast. My English isn’t perfect and when I asked her to slow down and repeat herself, the manager was giggling. You have provide your room key as collateral forms beach towel. They also want to know exactly what time you are having breakfast each day ahead of time. I will not stay here again. The location is perfectly central though in downtown.
Stayed 2 nights in Mar 2024

10/10

Stayed 6 nights in Apr 2025

10/10

Incrivel, otimo atendimento! Hotel limpio e com una pisicao privilegiada no centro de tudo. Otimo atendimento do José...
Stayed 2 nights in May 2024

10/10

Fantastiskt mysigt hotell, underbar personal, vi rekommenderar det väldigt varmt.
Stayed 3 nights in Mar 2024

8/10

Hotel pequeno e calmo. Otima localizacao. Atendimento agradavel. Quando temos que sair cedo, antes do café, para os passeios, eles preparam uma cesta de alimentos para levar-mos. São muito atenciosos. Só teve um problema em usar a hidromassagem. A funcionaria teve problemas em liga-la. Parece que havia um problema com a Hydro, Ele nao tem serviço de bar e restaurante mas, 1 rua abaixo estão localizados todos os restaurantes.
Stayed 4 nights in Sep 2023

10/10

Muy bonito hotel, muy tranquilo y con muchos buenos detalles la atención personalizada y Carolina de recepción hace extraordinariamente su trabajo facilitando todo y orientando todoooo
Stayed 2 nights in Jul 2023