Porovitsa Vacations

Na

Dispute work being done on the street , management went over and beyond to make my stay great!!

The staff here were amazing . On arrival we were shown to a couch where we received drinks & a snack. Then taken to our room which was very modern with a great large shower & super comfy bed. Our balcony had nice view across the water. Outdool pool was warm-ish, but weather too cold to swim. Nice area with several restaurants but not much else. Breakfast was excellent.

We were in room 403. The property should install more than one hanging hook in the bathrooms as we have two travel toiletry kits that hang for convenience. And we both like to hang our wet towels on individual hooks after using versus draping them over the shower door or leaving them on the floor. Also, in our room, the AC unit needed the filter replaced and was under "central control" versus allowing us to control in the room via the wall thermostat. We called the front desk and they said they released the unit to room control but every day this seemed to reset to central control. We ended up very hot despite setting the temperature to a cold setting of 18C. On the positive side: The roof restaurant was outstanding and the staff throughout the hotel were very professional, friendly, and helpful.