I loved this place! It was amazing! Great service. Perfect place.
Our room had a leak when we arrived so we had to stay in a sister hotel 30-min away in downtown Playa del Carmen our first night. The sister hotel was nice but we were disappointed that our initial room was not ready. The staff were professional and gave us a few complimentary items to make up for ...
The gorgeous pool and proximity to the ocean. I didn't care that we were not notified when certain restraunts were closed.
Adults only, no kids splashing in the pool. Resturant service was strange, you have to reserve tables for every night and all they seem to have were times after 8 or 9 pm. We never were disappointed with the food.
Absolutely amazing !!! Will defiantly be going back. Everyone so friendly. Anything you need they help you out. Such a peaceful little place to go !! Thanks so much for the great week!! Roceta and Andrew absolutely amazing !!
It was clean the foodvwas god but the main pool was small and had few chairs . No pool fod service so when u wanted to eat u had to leave the pool area. The bartenders were very slow. I lie a more lively atmosphere this is definitely for a 55 and older crowd. I wiil not return
Perfect location!!! Everything is just a few steps away! I booked this hotel as a last minute getaway, so I wasn’t expecting much from it. However, it exceeded my expectations in many ways!
Great hotel. Staff is always eager to make you feel that you matter. Food is great. Beach is beautiful. What I liked the most about this property is that is not as big as all the hotels in the area. Nevertheless where you are at the hotel or where are you going is not more than a 10 minute walk ...
Everyone was very attentive everyone was very nice and always with a smile on their face good place to stay
the smaller size of resort. should not allow children in swim up bar area.
Liked the facility being so clean. It is a very simple hotel, but it has all you need. Area is ok, but has good restaurants close by. Also 5th avenue is close by and beach as well. Not to mention, Xcaret park only 12 minute drive. We would stay here again! Good for family.
I liked everything about the place, there is really nothing that I can complain about except for chair hogs, but that is every where you go
Very nice settings, feels like home and cozy rooms Staff are concerned with your enjoyment and very friendly
The staff were awesome - friendly, polite, helpful and genuine. We loved our room and it looked just like the pictures! Roomy, clean and bright.
Friendly staff everything clean never had to wait long for a beverage quick food service always had seating plenty of shaded spots for people like me
It's a small scale place with dedicated staff and a unique approach
Great pool and jeccuzzy on the top floor, great breakfast and service
Easy access to the beach, decent food, decent drink choices