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City Express Suites by Marriott Playa Del Carmen

3.0 star property
Hotel with free breakfast, near Quinta Avenida

Choose dates to view prices

Photo gallery for City Express Suites by Marriott Playa Del Carmen

Lobby lounge
Terrace/patio
1 bedroom, in-room safe, desk, blackout drapes
Lobby lounge
Lobby lounge

Popular amenities

  • Room service
  • Breakfast included
  • Gym
  • Pool
  • Housekeeping
  • 24/7 front desk

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

1 bedroom, in-room safe, desk, blackout drapes

Suite, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed

7.6 out of 10
Good
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Av. Balamkamche Mza. 30 Lt 4, Fraccionamiento Playacar Fase II, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 19 min walk - 1.0 mile
  • Playa del Carmen Main Beach - 3 min drive - 1.1 miles
  • Mamitas Beach - 4 min drive - 1.8 miles
  • Xplor Theme Park - 6 min drive - 3.5 miles
  • Xcaret Eco Theme Park - 9 min drive - 4.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪La Bartina - ‬9 min walk
  • ‪Rolandi's - ‬1 min walk
  • ‪Don Sirloin Playacar - ‬1 min walk
  • ‪El Gran Taco - ‬11 min walk

About this property

City Express Suites by Marriott Playa Del Carmen

Hotel near Quinta Avenida
Located close to Mamitas Beach and Xplor Theme Park, City Express Suites by Marriott Playa Del Carmen provides free full breakfast, a grocery/convenience store, and dry cleaning/laundry services. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • A free area shuttle, an electric car charging station, and 1 meeting room
  • Coffee/tea in the lobby, an elevator, and a billiards/pool table
Room features
All 56 rooms include comforts such as air conditioning and separate sitting areas, in addition to thoughtful touches like free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Separate sitting areas, recycling, and kitchens

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 10 km
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Games
  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 10:00 AM to 10:00 PM
A car is not required for transportation to and from this property

Property is also known as

City Express Suites Playa Carmen Hotel
City Express Suites Playa Carmen Playa del Carmen
City Express Suites Playa Carmen
City Express Suites Carmen
City Suites Playa del Carmen
City Express Suites Playa del Carmen
City Express Suites by Marriott Playa Del Carmen Hotel

Frequently asked questions

Does City Express Suites by Marriott Playa Del Carmen have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.

Is City Express Suites by Marriott Playa Del Carmen pet-friendly?

No, only service animals are welcome at the property.

How much is parking at City Express Suites by Marriott Playa Del Carmen?

Self parking is free at this property.

What time is check-in at City Express Suites by Marriott Playa Del Carmen?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at City Express Suites by Marriott Playa Del Carmen?

Check-out is at 1 PM.

Where is City Express Suites by Marriott Playa Del Carmen located?

Located in Playacar, this hotel is 1 mi (1.6 km) from Quinta Avenida and within 3 mi (5 km) of Mamitas Beach and Xplor Theme Park. Xcaret Eco Theme Park and Maroma Beach are also within 12 mi (20 km).

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City Express Suites by Marriott Playa Del Carmen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 255 out of 475 reviews
Rating 8 - Good. 130 out of 475 reviews
Rating 6 - Okay. 48 out of 475 reviews
Rating 4 - Poor. 19 out of 475 reviews
Rating 2 - Terrible. 23 out of 475 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
The area around the hotel is Alittle run down and dumpy but the hotel was good.
Stayed 7 nights in Jan 2025

10/10 Excellent

Floridalma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Mar 2025

10/10 Excellent

Heron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think we found out favorite place in Playa de Carmen. If you’re like us and not too interested in the hustle and bustle of the Quinta, then this is the place for you. There’s everything you’ll need nearby … highly recommend it.
Stayed 2 nights in Feb 2025

8/10 Good

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms
Stayed 4 nights in Oct 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 3 nights in Jan 2025

10/10 Excellent

Heron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Again, Easy Inn Suites did not disappoint. This is my second time in only one month and I’m very happy. Definitely one of the nicest places if you’re not into the hustle and bustle of the quinta avenida. I’m looking forward to another visit very soon.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Fantastic!

The staff was so helpful and friendly… we felt right at home. The accommodations were immaculate and well cared for…the nearby Patisserie and restaurants were excellent.
Stayed 2 nights in Feb 2024

10/10 Excellent

Minh

Nice hotel. Close to Xcaret. Not to kin to the other business next door.
Stayed 1 night in Jul 2024

2/10 Terrible

Sukhjit

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I donot like anything , the room was unclean , dust seen , ventilation issues , bad odour and property management didn’t return my money back , I left room after checking within 30 min because of issues with room and staff said at that time we will pay all my money for 2 nights , but they did not return, bad service , I never recommend anyone to go there
Stayed 2 nights in Jul 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close by
Stayed 2 nights in Jul 2024

6/10 Okay

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
The property was
Stayed 5 nights in Dec 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick solo over night

This was my second stay at City Suites. I chose it again, because the first time was so great. It is centrally located, easy to get to and has plenty of amenities. The staff are incredibly friendly and helpful. The rooms were comfortable and clean.
Stayed 1 night in Feb 2023

4/10 Poor

Martha

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Underwhelming

So, they stayed 2 days, and we fogot a shirt in the closet, and houskeeping claims nothing was there or in lost and found. The washer dryer was expensive and didnt dry the clothes.
Stayed 2 nights in Mar 2025

8/10 Good

Tania

Liked: Cleanliness, staff & service, amenities
Hotel was good, only my room had a little bit of mold smell
Stayed 1 night in Sep 2022

6/10 Okay

julio

Liked: Cleanliness, amenities
The beds are very small and uncomfortable
Stayed 1 night in Mar 2024

10/10 Excellent

jiahong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, everything was great except location. But it was no problem. We can drive to central just 5 minutes to visit beach and back to quiet hotel for rest.

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities

Good for staying

Very clean room with kitchen. Not too small. Big fridge. All you need for cooking. Bed mattress hard, old pillows but clean. Breakfast the same every day, could taste better. Al lot of parking. Walking distance to shopping.
Stayed 7 nights in Mar 2023

2/10 Terrible

Tahnia

Disliked: Staff & service
I booked a 1 king bed and they gave me 2 doubles and refused to change it
Stayed 1 night in Jul 2024

8/10 Good

Sofia

Liked: Cleanliness, amenities, property conditions & facilities
Buen alojamiento y agradable, tranquilo y bien ubicado
Stayed 2 nights in Jul 2025

10/10 Excellent

Jorge

Liked: Cleanliness
No es espacioso como se ve en las imágenes
Stayed 2 nights in Jul 2025

8/10 Good

ki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente con la excepción que no había buffete en la propiedad por remuneración y no lo avisaron antes de la reservacion se tenia uno que ur al otro hotel de aun lado y había mucha gente pues eran de lis 2 hoteles muy incómodo
Stayed 1 night in Jul 2025

2/10 Terrible

ARTURO

Liked: Cleanliness, amenities
La reservación no la tenían lista. Las habitaciones se escucha todo lo que sucede en las habitaciones anexas.
Stayed 1 night in Jun 2025

6/10 Okay

Guillermo de la Orta

Stayed 2 nights in May 2025

6/10 Okay

Guillermo de la Orta

Liked: Cleanliness, property conditions & facilities
El aire acondicionado en general muy deficiente en el cuarto y en las áreas generales no funcionaba
Stayed 1 night in May 2025