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City Express Suites by Marriott Playa Del Carmen

3.0 star property
Hotel with free breakfast, near Quinta Avenida

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Photo gallery for City Express Suites by Marriott Playa Del Carmen

Lobby lounge
1 bedroom, in-room safe, desk, blackout drapes
Lobby lounge
Lobby lounge
Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast included
  • Gym
  • Pool
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

1 bedroom, in-room safe, desk, blackout drapes

Suite, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Av. Balamkamche Mza. 30 Lt 4, Fraccionamiento Playacar Fase II, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 19 min walk - 1.0 mile
  • Playa del Carmen Main Beach - 3 min drive - 1.3 miles
  • Mamitas Beach - 4 min drive - 2.0 miles
  • Xplor Theme Park - 6 min drive - 3.5 miles
  • Xcaret Eco Theme Park - 10 min drive - 4.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪La Bartina - ‬9 min walk
  • ‪Rolandi's - ‬1 min walk
  • ‪Don Sirloin Playacar - ‬1 min walk
  • ‪El Gran Taco - ‬11 min walk

About this property

City Express Suites by Marriott Playa Del Carmen

Hotel near Quinta Avenida
Located close to Mamitas Beach and Xplor Theme Park, City Express Suites by Marriott Playa Del Carmen provides free full breakfast, a grocery/convenience store, and dry cleaning/laundry services. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • A free area shuttle, an electric car charging station, and barbecue grills
  • Outdoor furniture, a banquet hall, and coffee/tea in the lobby
Room features
All 56 rooms include comforts such as air conditioning and separate sitting areas, in addition to thoughtful touches like free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Separate sitting areas, recycling, and kitchens

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 10 km
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Games
  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 10:00 AM to 10:00 PM
A car is not required for transportation to and from this property

Property is also known as

City Express Suites Playa Carmen Hotel
City Express Suites Playa Carmen Playa del Carmen
City Express Suites Playa Carmen
City Express Suites Carmen
City Suites Playa del Carmen
City Express Suites Playa del Carmen
City Express Suites by Marriott Playa Del Carmen Hotel

Frequently asked questions

Does City Express Suites by Marriott Playa Del Carmen have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.

Is City Express Suites by Marriott Playa Del Carmen pet-friendly?

No, only service animals are welcome at the property.

How much is parking at City Express Suites by Marriott Playa Del Carmen?

Self parking is free at this property.

What time is check-in at City Express Suites by Marriott Playa Del Carmen?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at City Express Suites by Marriott Playa Del Carmen?

Check-out is at 1 PM.

Where is City Express Suites by Marriott Playa Del Carmen located?

Located in Playacar, this hotel is 1 mi (1.6 km) from Quinta Avenida and within 3 mi (5 km) of Mamitas Beach and Xplor Theme Park. Xcaret Eco Theme Park and Maroma Beach are also within 12 mi (20 km).

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City Express Suites by Marriott Playa Del Carmen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 253 out of 467 reviews
Rating 8 - Good. 126 out of 467 reviews
Rating 6 - Okay. 48 out of 467 reviews
Rating 4 - Poor. 19 out of 467 reviews
Rating 2 - Terrible. 21 out of 467 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
The area around the hotel is Alittle run down and dumpy but the hotel was good.
Stayed 7 nights in Jan 2025

10/10 Excellent

Floridalma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Mar 2025

10/10 Excellent

Heron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think we found out favorite place in Playa de Carmen. If you’re like us and not too interested in the hustle and bustle of the Quinta, then this is the place for you. There’s everything you’ll need nearby … highly recommend it.
Stayed 2 nights in Feb 2025

8/10 Good

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms
Stayed 4 nights in Oct 2024

10/10 Excellent

Heron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Again, Easy Inn Suites did not disappoint. This is my second time in only one month and I’m very happy. Definitely one of the nicest places if you’re not into the hustle and bustle of the quinta avenida. I’m looking forward to another visit very soon.
Stayed 1 night in Mar 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 3 nights in Jan 2025

10/10 Excellent

Robert

Fantastic!

The staff was so helpful and friendly… we felt right at home. The accommodations were immaculate and well cared for…the nearby Patisserie and restaurants were excellent.
Stayed 2 nights in Feb 2024

10/10 Excellent

Minh

Nice hotel. Close to Xcaret. Not to kin to the other business next door.
Stayed 1 night in Jul 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close by
Stayed 2 nights in Jul 2024

6/10 Okay

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
The property was
Stayed 5 nights in Dec 2023

4/10 Poor

Martha

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Underwhelming

So, they stayed 2 days, and we fogot a shirt in the closet, and houskeeping claims nothing was there or in lost and found. The washer dryer was expensive and didnt dry the clothes.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick solo over night

This was my second stay at City Suites. I chose it again, because the first time was so great. It is centrally located, easy to get to and has plenty of amenities. The staff are incredibly friendly and helpful. The rooms were comfortable and clean.
Stayed 1 night in Feb 2023

8/10 Good

Tania

Liked: Cleanliness, staff & service, amenities
Hotel was good, only my room had a little bit of mold smell
Stayed 1 night in Sep 2022

6/10 Okay

julio

Liked: Cleanliness, amenities
The beds are very small and uncomfortable
Stayed 1 night in Mar 2024

10/10 Excellent

jiahong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, everything was great except location. But it was no problem. We can drive to central just 5 minutes to visit beach and back to quiet hotel for rest.

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities

Good for staying

Very clean room with kitchen. Not too small. Big fridge. All you need for cooking. Bed mattress hard, old pillows but clean. Breakfast the same every day, could taste better. Al lot of parking. Walking distance to shopping.
Stayed 7 nights in Mar 2023

2/10 Terrible

Tahnia

Disliked: Staff & service
I booked a 1 king bed and they gave me 2 doubles and refused to change it
Stayed 1 night in Jul 2024

6/10 Okay

Guillermo de la Orta

Stayed 2 nights in May 2025

6/10 Okay

Guillermo de la Orta

Liked: Cleanliness, property conditions & facilities
El aire acondicionado en general muy deficiente en el cuarto y en las áreas generales no funcionaba
Stayed 1 night in May 2025

6/10 Okay

Simon Ocadiz

Liked: Staff & service
Disliked: Property conditions & facilities
Las almohadas olían mal, el aire acondicionado malo.
Stayed 1 night in May 2025

10/10 Excellent

Ana Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, preciso lo q estaba buscando en cuanto a hospedaje
Stayed 2 nights in May 2025

8/10 Good

sandra

Stayed 1 night in May 2025

10/10 Excellent

Karla Y

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendable si tienes auto para moverte.
Stayed 2 nights in Apr 2025

4/10 Poor

Jesus

Stayed 4 nights in Apr 2025