“The hotel appears to still be under renovation. However, my room was clean. The staff was amazing. I was unable to try breakfast due to my early morning. Excursions, but the view from my room was spectacular of the mountains.”
“The hotel appears to still be under renovation. However, my room was clean. The staff was amazing. I was unable to try breakfast due to my early morning. Excursions, but the view from my room was spectacular of the mountains.”
“Es un hotel boutique real, amenidades suficientes con buena calidad, muebles y decoración clasicos, elegante, el desayuno muy bueno con fruta, jugo natural, yogur hecho en casa y lo mejor el personal, muy atento cumpliendo peticiones”
“Es un hotel boutique real, amenidades suficientes con buena calidad, muebles y decoración clasicos, elegante, el desayuno muy bueno con fruta, jugo natural, yogur hecho en casa y lo mejor el personal, muy atento cumpliendo peticiones”
“What is advertised as family room includes a sofa bed that you are better off sleeping on the floor. Both my kids got a terrible back ache from it. To top it off the management pretended that we broke the bed and wanted to charge us for the damage. This was a terrible customer service experience. I cancelled a future stay there and it was not refundable, but worth not having to deal with them anymore.”
“What is advertised as family room includes a sofa bed that you are better off sleeping on the floor. Both my kids got a terrible back ache from it. To top it off the management pretended that we broke the bed and wanted to charge us for the damage. This was a terrible customer service experience. I cancelled a future stay there and it was not refundable, but worth not having to deal with them anymore.”
“Unfortunately, our stay was disappointing. We arrived well after the check-in time, but our room was still not ready, resulting in a long wait. The room was clean, but it was very hot, and the shower drain didn't work properly. The hotel is new, but the overall service lacked professionalism and the experience fell well below expectations. I hope these issues are resolved because the hotel has potential.”
“Unfortunately, our stay was disappointing. We arrived well after the check-in time, but our room was still not ready, resulting in a long wait. The room was clean, but it was very hot, and the shower drain didn't work properly. The hotel is new, but the overall service lacked professionalism and the experience fell well below expectations. I hope these issues are resolved because the hotel has potential.”