Pematang Pane Vacations

Monica at check in was great . She gave us some good recommendations and had a great Personality. The hotel needs a rooms renovation desperately.

This place was phenomenal! Staff is very friendly and helpful. The room was clean and quiet, I would highly recommend.

Pros: Great location and a very friendly and helpful staff. Cons: The public spaces downstairs are public, noisy and always full of people. Sometimes it was even difficult to reach the room because of the crowd at the hotel's main entrance.

The reviews about the maintenance of the property are totally accurate. Take them seriously. Refrigerator was hanging out of the cabinet and didn't work after bought food we needed to keep fresh for early fishing trip the next morning. The phone didn't work to call reception to get help so had to walk down 3 times to try to get it dealt with. Both TVs were lacking cable connections so we couldn't watch anything. I did not research well enough to know the pool bar didn't have a full liquor license. The cocktails that they try to make weren't good. We were so dissatisfied we checked out early and went to a different hotel.