“Obnoxious, arrogant and incompetent. Never experienced such poor staff in all my travels. Messed up my booking instead of a 6 bed premier lodge in front of all the animals I ended up with a 4 bed safari lodge right in the bottom of the valley due to incompetence from Virginie in reception. And when I pointed out she’d messed up my booking she then refused to talk to me. Then she proceeded to lie and call a director who was just as incompetent. They would not refund me the difference in...
“El hotel y el restaurante están muy bien y el hotel ademasrevodo hace poco. Solo decir que el colchón un poco duro y algo de calor en la habitación.
”
“Beautiful orchard with many cows and apple trees. The room was spacious and clean. The breakfast was delicious with the hosts’ own products eg apple juice, jam, honey and hot milk. The hosts William and Dominique were lovely. I miss the stay in the farm.”
“We arrived at 8pm, having called in advance to advise of our arrival time.
We had booked a table in the restaurant at 8.30pm (the final sitting according to the website).
We were disappointed to hear the restaurant was shut when we arrived.
We were offered no refreshments (our booking stated a welcome drink)- the village was very quiet with only a burger place open so we had very little choice to get something to eat.
Would not return.”
“Very basic two star hotel on the outskirts of town.
The room was very small, but perfectly clean, with a very comfortable bed, and blissfully, air conditioned in the middle of a brutal heatwave.
The breakfast spread was also pretty basic, but surprisingly quite good.
The young ladies working the reception and breakfast area were lovely, professional, and very helpful with suggestions for restaurants for dinner.
This was a very last minute booking over a very busy weekend, and my main gripe...