Apart-hoteles en Paradise

“I am writing to express my concern and profound dissatisfaction regarding a situation during my recent stay at Las Vegas I made an error in my reservation originally booking the room through Tuesday 28th instead of Wednesday 29th morning. At 3:30 PM on Tuesday, housekeeping was cleaning the room, and all our luggage and staff had been removed. It should have been evident that the room had not been intentionally vacated. My account at Hotels.com had full contact details available, my phone...

“The room was not clean, the floors were absolutely disgusting, the mirror in the bathroom was broken, the handle for the sink was broken along with the sink in the kitchen. I did not know that we were staying at a residential room, it was the worse thing ever! I wanted a hotel & no where did it say that it was residential during booking. On top of that the pool was closed on our side of the hotel/building, front desk said that the other side has the pool but closes at 5pm in VEGAS!!!! Like it’s...

“Just stay at the aria! I found the room to be dirty and not maintained - things broken in the room: fridge, lamp, toilet paper holder, a door, some of the drawers were not smooth anymore”

“Tamano de la habitacion”

“The hotel was amazing, very well liked by all. The only thing I will complain about is that the main reason I picked this hotel was that the description said that there was airport shuttle service available and that wasn't true. When I tried to call the phone number for the hotel that was given by Expedia, it was a wrong number and that was very frustrating. The experience after that was wonderful and memorable.”

“Hello, I wanted to share some concerns about my recent stay and request your help in reviewing whether a partial refund might be appropriate. When I checked in, I asked if it would be possible to place my room on the same floor as another family member staying at the hotel. I was told that because my reservation was booked through Expedia and listed as a private room, the hotel was unable to make any adjustments and that I would need to contact the host through the booking platform if I needed...