Villas en Otley

“Really kind & friendly staff.”

“Worst place with the worst attitude manager. Stayed here before we flew the next day. Spa wasn't open as work was going on. That was fine, however I ran a bath and the water was brown with lots of dirt in. Ran the shower. Exactly the same. Went to reception to be told nothing they could so. Requested a refund as this was unacceptable to be put in a room with no working water. Got £50 pound back. I wasn't happy with this so spoke to the manager the next morning who was very defensive and said...

“Had a lovely weekend here. This hotel was perfect. Nice and quiet but lively enough to provide a pleasant ambiance without ever being noisy or overbearing. Staff throughout were lovely and the food is very good. Would highly recommend if you are looking for somewhere to get away and relax.”

“We loved all the personal touched left by the owners, thank you.”

“Habitación cómoda, suficiente para hacer parada para coger un vuelo al día siguiente. El cuarto de baño bastante básico, pero limpio y cómodo.”

“Excellent friendly ,professional and very helpful staff Breakfast was freshly cooked and tasted great Would definitely recommend”

“R”