See all properties

SureStay Plus Hotel by Best Western Shin-Osaka

3.0 star property
Hotel with a fitness center, near Grand Front Osaka Mall

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Shin-Osaka

Lobby
Pillowtop beds, blackout drapes, iron/ironing board, free WiFi
Exterior
Family Room, 2 Twin Beds, Non Smoking | Pillowtop beds, blackout drapes, iron/ironing board, free WiFi
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Gym
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry

Similar properties

Exterior

Smile Hotel Shinosaka

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.4 out of 10, Exceptional, 614 reviews
Smile Hotel Shinosaka

About the neighborhood

Map
2-11-21 Nishinakajima, Yodogawa-ku, Osaka, Osaka-fu, 532-0011

What's nearby

  • Umeda Arts Theater - 3 min drive - 1.5 miles
  • Grand Front Osaka Mall - 4 min drive - 1.8 miles
  • Umeda Sky Building - 4 min drive - 2.0 miles
  • Osaka Station City - 4 min drive - 2.0 miles
  • Osaka Castle - 9 min drive - 5.8 miles

Getting around

  • Nishinakajima-Minamigata Station - 6 min walk
  • Juso Station - 15 min walk
  • Kansai Intl. Airport (KIX) - 57 min drive

Restaurants

  • ‪ラッキー酒場 - ‬5 min walk
  • ‪食肉センター 焼肉食堂匠 - ‬3 min walk
  • ‪らぁめんじん - ‬4 min walk
  • ‪媛 - ‬4 min walk
  • ‪炭火焼こだわり米匠 - ‬4 min walk

About this property

SureStay Plus Hotel by Best Western Shin-Osaka

Hotel near Dotonbori
Consider a stay at SureStay Plus Hotel by Best Western Shin-Osaka and take advantage of dry cleaning/laundry services, a gym, and a restaurant. Guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a vending machine
  • A banquet hall, a front-desk safe, and a 24-hour front desk
  • An elevator, luggage storage, and multilingual staff
  • Guest reviews speak well of the overall condition
Room features
All 108 rooms boast comforts such as air conditioning, in addition to amenities like free WiFi.
Other amenities include:
  • Bathrooms with deep soaking tubs and toilets with electronic bidets
  • 32-inch flat-screen TVs with digital channels
  • Refrigerators, heating, and daily housekeeping

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 1,000 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,000 per person
  • A restaurant

Restaurants on site

  • Restaurant Fino

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1000 per person
  • Self parking fee: JPY 1000 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Osaka Shin Hotel
Shin Hotel
Shin Osaka
SureStay Plus Hotel Best Western Shin-Osaka
Hotel Laforet Shin Osaka
SureStay Plus Best Western Shin-Osaka
SureStay Best ShinOsaka
Surestay Plus By Shin Osaka
SureStay Plus Hotel by Best Western Shin-Osaka Hotel
SureStay Plus Hotel by Best Western Shin-Osaka Osaka
SureStay Plus Hotel by Best Western Shin-Osaka Hotel Osaka

Frequently asked questions

Is SureStay Plus Hotel by Best Western Shin-Osaka pet-friendly?

No, pets are not allowed at this property.

How much is parking at SureStay Plus Hotel by Best Western Shin-Osaka?

Self parking is available for JPY 1000 per night. Limited spots are available.

What time is check-in at SureStay Plus Hotel by Best Western Shin-Osaka?

Check-in start time: 3 PM; Check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at SureStay Plus Hotel by Best Western Shin-Osaka?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is SureStay Plus Hotel by Best Western Shin-Osaka located?

Located in Yodogawa, this hotel is within 2 mi (3 km) of Umeda Arts Theater, NU Chayamachi, and Grand Front Osaka Mall. HEP Five Shopping Mall and Hankyu Sanbangai are also within 3 mi (5 km). Nishinakajima-Minamigata Station is 6 minutes by foot and Juso Station is 15 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

SureStay Plus Hotel by Best Western Shin-Osaka Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 139 out of 387 reviews
Rating 8 - Good. 132 out of 387 reviews
Rating 6 - Okay. 80 out of 387 reviews
Rating 4 - Poor. 24 out of 387 reviews
Rating 2 - Terrible. 12 out of 387 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Lingling

Liked: Cleanliness, staff & service
Location was very convenient
Stayed 1 night in May 2025

10/10 Excellent

gardnor

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very helpful and they helps luggage storage after check out which allow extra time for sightseeing without carrying luggage
Stayed 2 nights in Apr 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and accommodation.
Stayed 7 nights in Apr 2024

10/10 Excellent

Jürgen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast.
Stayed 1 night in Oct 2024

8/10 Good

Urvasi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel as described - breakfast buffet was lacking for cost but otherwise good visit.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shi

Liked: Cleanliness, staff & service, property conditions & facilities
Service was top-notch, room was cozy, convenient and amazing!
Stayed 2 nights in May 2023

8/10 Good

Rosvi

Liked: Cleanliness, staff & service, property conditions & facilities
Bigger bathroom than local hotels.
Stayed 4 nights in Jun 2023

4/10 Poor

Gabrielle

Disliked: Cleanliness, amenities, property conditions & facilities
The room smelt like cigarettes, despite being a none smoking room. The pillows were thin and flat and the bed (for two people) was smaller than your average hotel bed for two people. There was an abundance of long black hair on the carpet (I am blonde andy partner is grey), which would suggest the floor was not vacuumed before or during our stay. The treadmill in the gym was covered in sweat and everymorning at 5.45am, it had remained uncleaned or sanitized. I relayed this information to the hotel staff and they said 'sorry', nothing less, nothing more.
Stayed 3 nights in Mar 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
About a 5 minute walk to the nearest train station. Close to restaurants and convenience stores.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located near the train station. Although theres a convinvice store on every corner in japan it has 2 close by. The family mart down the street was soooo kind and helpful.
Stayed 3 nights in May 2024

10/10 Excellent

Mark Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff (check-in attendan) is very nice, and friendly. He also gave us directions on what to trains to ride going to USJ.
Stayed 2 nights in Sep 2022

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2024

6/10 Okay

Pui Wang Aurum

Disliked: Property conditions & facilities
Wifi so slow
Stayed 3 nights in Jun 2023

8/10 Good

Mine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
出張時にはよく利用させていただいております。車での利用はとても便利で助かっております。
Stayed 1 night in Feb 2025

8/10 Good

Chisato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

MASAJI

Stayed 1 night in Jan 2025

8/10 Good

SAIKO

Liked: Staff & service, amenities, property conditions & facilities
アクセスも良くスタッフの対応もOK、室内も清潔で良かったです。 空気清浄機をもう少し丁寧に清掃して欲しいです。
Stayed 1 night in Jan 2025

8/10 Good

Sachiko

Liked: Cleanliness, staff & service, property conditions & facilities
格段にお安いし泊まるだけなら文句なしです。新大阪から一駅で200円ぐらいというところがちょっと悔しいですが、散歩と考えれば歩けなくはないです。2車線通ってる最寄りの駅まではすぐですし、交通の便も良いと言えると思います。 個人的には目の前のバス停が目的地を通ってくれる路線のバスなのでかなり助かっています。
Stayed 2 nights in Dec 2024

6/10 Okay

??

Stayed 1 night in Dec 2024

8/10 Good

SHIGEYUKI

Liked: Cleanliness, staff & service, property conditions & facilities
空調が不満
Stayed 1 night in Dec 2024

10/10 Excellent

TAKASHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋もきれいで快適でした。コンビニも徒歩5分圏内、向かいにガストもあって夜の食事にも困りませんでした。
Stayed 1 night in Nov 2024

10/10 Excellent

yura

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

??

Stayed 1 night in Oct 2024

8/10 Good

Sibel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Personal ist sehr freundlich. Das Klo im 1. Zimmer war verstopft, deshalb haben wir nach einem Tag in ein anderes umziehen müssen, dort hat aber alles gut funktioniert. Als Entschädigung für den Aufwand wäre aber ein Zimmerupgrade oder ein Preisnachlass angemessen gewesen. Zimmer klein so wie überall in Japan, aber alles sauber und Preis TOP!
Stayed 4 nights in Oct 2024

8/10 Good

Shogo

Liked: Staff & service
安いのは設備がいろいろ古いためであり、価格相応。
Stayed 1 night in Sep 2024