This place is always clean! And has a good air freshener thru out in the Lobby, hallways and in rooms too. The only thing I didn't like is that they didn't had close captions, I'm hard of hearing and I need Close Captions to understand the T.V
Not much to dislike. I was very comfortable. Had to cut my stay short by a day because of a relative in hospital, so I thought there would be a credit for the 2nd night, but nothing was said.
The Universal ESA is a very well managed hotel. The staff is very friendly and professional. They are always willing to accommodate your requests so it is something worth pointing out. No it is not a new hotel but it is well maintained with the maintenance guy always ready to take care of the issue. ...
It was an okay stay... the front lobby smelled like marijuana... might be due to guests... ok price..
Clean good stay. Rooms could use a little TLC maintenance wise.
I liked the decor and how modern and clean it looked, I loved the friendly staff they are always ready to help, 10/10 stay
Staff super friendly. Property not so clean but good for the price.
It’s was a great, very clean hotel. Would definitely recommend!
The wait times for check in . There was no one at the front desk