Vacations Close To One Vanderbilt

Convenient location

Lovely hotel and great location. Loved it. I rated it good because I arrived early and as expected my room wasn't yet ready. No problem. I left my bags and asked that they be taken up when the room was ready. I came back much later in the day (after check in time) and room wasn't yet ready and my bags of course weren't taken up. When I expressed some frustration, the situation was immediately resolved. But, I still don't get the delay. They tried to make it up to me by leaving a bottle of wine, strangely with a card wishing me a happy 30th anniversary, which was not the case - my wife of 35 years died three months ago so that was clumsy. When I sent to check out today, I saw on my bill a charge for the bottle as well as two other charges that were not made. So, while I love the place I'll need to think about whether I'll go back.

Old! Not worth the money! Especially the bed ! Honestly everything was horrible!

The staff are the Superhero of this hotel. The hotel does need to be a little more clean & maybe a humidifier - the room was dry & carpet seems dirty. However amazing location & the staff is A+

I used to love this hotel, but it is just not as good as it used to be. Perhaps there has been a change in upper management? The doorman was totally useless during our stay and the desk staff was not very helpful when I asked them to store a baby seat. The bar could not seat us for 30 minutes and our room was not ready when we arrived at 5:30. Just generally lax in service. We have stayed here before because it is close to our daughter in Brooklyn and have always thought it was a notch above the other hotels in the area. It always reminded me of the Bowery which is one of my favorite hotels in Manhattan. Anyway, we will probably start looking for another hotel in the area. Just too many little things that were annoying.