Vacations Close To Nyungwe Forest National Park

Great location and spacious rooms.

Pros: Great location and a very friendly and helpful staff. Cons: The public spaces downstairs are public, noisy and always full of people. Sometimes it was even difficult to reach the room because of the crowd at the hotel's main entrance.

The reviews about the maintenance of the property are totally accurate. Take them seriously. Refrigerator was hanging out of the cabinet and didn't work after bought food we needed to keep fresh for early fishing trip the next morning. The phone didn't work to call reception to get help so had to walk down 3 times to try to get it dealt with. Both TVs were lacking cable connections so we couldn't watch anything. I did not research well enough to know the pool bar didn't have a full liquor license. The cocktails that they try to make weren't good. We were so dissatisfied we checked out early and went to a different hotel.

I travel to New York at least once a year on business and this hotel was a pleasant surprise. Located in the heart of Greeley Square, normally a hotel here you might find loud, run down and not particularly comfortable. It was nice and quiet despite the surrounding area, was clean and the beds were very comfortable. There is a modest complimentary breakfast served which was also nice before venturing out for the day.

Everything was fantastic, especially the staff was very friendly and very helpful

It was a really nice family trip

Our room was not ready until 3:15pm, 15 minutes past the contractual check-in time. We had arrived at 9am and requested for to check in early if possible because of evening commitments. I understand it's a busy hotel, but to not be allowed to check in until 15 minutes after the guaranteed time is pathetic. I called at 12pm and they said the room would be ready soon. It was not. No apologies were given. Our AC vent was also clicking on/off all night making it difficult to sleep. The walls are paper thin and you can hear everything right outside your room. This hotel markets itself up to appear luxurious in the lobby and outside, but once you're in your room it is miserable. $6 for a drip coffee in the morning. Avoid at all costs. You are better off anywhere else.

For a wedding or a weekend getaway this is the place to be