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Niigata City Hotel

Property class: 3

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Photo gallery for Niigata City Hotel

The entrance of Niigata City Hotel with a modern design, glass doors, and a well-lit interior. - Niigata City Hotel (Niigata)
A reception desk with a sign that reads "Higaya City Hotel." - Niigata City Hotel (Niigata)
A buffet setup with various dishes and utensils. - Niigata City Hotel (Niigata)
A modern hotel lobby with a seating area, a large window with a view, and a dark-colored reception desk. - Niigata City Hotel (Niigata)
A hotel room with a bed, a desk with a lamp, two chairs, and a framed picture on the wall. - Niigata City Hotel (Niigata)
You can look forward to a grocery/convenience store, dry cleaning/laundry services, and a restaurant at Niigata City Hotel. Guests can connect to free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Housekeeping

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 11 of 11 rooms

Room

  • Sleeps 2

Room

  • Sleeps 2

View all photos for Standard Twin Room

Room

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, Smoking

A hotel room with a bed, a desk, a chair, a TV, a window, and a mirror.

Standard Single Room, Smoking

  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room, Non Smoking

A hotel room with a bed, a desk, a chair, a TV, a window, and a mirror.

Standard Single Room, Non Smoking

  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room, Smoking

A hotel room with a bed, a desk, a chair, a TV, a window, and a mirror.

Deluxe Double Room, Smoking

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Non Smoking

A hotel room with a bed, a desk, a chair, a TV, a window, and a mirror.

Deluxe Double Room, Non Smoking

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, Smoking

A hotel room with two beds, a desk, a chair, and a window.

Deluxe Twin Room, Smoking

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, and a window.

Deluxe Twin Room, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Smoking

A hotel room with a bed, a desk, a chair, a TV, a window, and a mirror.

Standard Double Room, Smoking

8.0 out of 10
Very good
(1 review)
  • 13 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Double Room, Non Smoking

A hotel room with a bed, a desk, a chair, a small table, a TV, and a window with curtains.

Standard Double Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Large Twin Bed

About the neighborhood

Located in Niigata, Niigata City Hotel is in the city center. Nigata Branch of Northern Culture Museum and Niigata City Art Museum are cultural highlights, and some of the area's landmarks include Old Saito Residence and Niigata Prefecture Memorial Hall. Niigata City Performing Arts Center and Niigata Science Museum are also worth visiting. Visit our Niigata travel guide
Map
8-1430 Chuoku Furumachi Dori, Niigata, Niigata

What's nearby

  • A river with a stone bridge, cherry blossoms, and modern buildings in the background.
    Bandai Bridge
    12 min walk - 0.7 miles
  • Niigata City Art Museum
    9 min walk - 0.5 miles
  • Niigata City Performing Arts Center
    15 min walk - 0.8 miles
  • Niigata Prefectural Civic Centre
    17 min walk - 0.9 miles
  • Toki Messe
    3 min drive - 1.1 miles

Getting around

  • Niigata Station
    14 min drive
  • Niigata Airport (KIJ)
    21 min drive

Restaurants

  • 中華そば 満月 古町店
    1 min walk
  • 海老の髭
    1 min walk
  • ドトールコーヒーショップ 新潟古町通り七番町店
    1 min walk
  • 月ひかり
    1 min walk
  • 海鮮居酒屋 かがり
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (JPY 1,200 per night)
  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Elevator (30 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay movies

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 15

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 4:00 PM - 10:00 AM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Nearby parking fee: JPY 1200 per night(262 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Alcohol is not permitted at this property

Frequently asked questions

Is Niigata City Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Niigata City Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Niigata City Hotel?

Check-out is at 10 AM.

Where is Niigata City Hotel located?

Located in Chuo Ward, this hotel is within a 10-minute walk of Nishibori Rosa, Nigata Branch of Northern Culture Museum, and Honcho Chuo Ichiba. Old Saito Residence and Niigata City Art Museum are also within 10 minutes. Niigata Station is 28 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Niigata City Hotel Reviews

7.4

Good

6.6

Cleanliness

8.6

Location

7.8

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 22 out of 106 reviews
Rating 8 - Good. 40 out of 106 reviews
Rating 6 - Okay. 30 out of 106 reviews
Rating 4 - Poor. 10 out of 106 reviews
Rating 2 - Terrible. 4 out of 106 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good A convenient location.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice area. I loved their complimentary breakfast buffet
Stayed 7 nights in May 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックイン終わったあと、最後に全館空調が壊れていて、空調が使えないことを言われました。仕事の合間で時間もなかったので仕方がなく了承しましたが、最初に言うべきでなんなら事前にメール等で連絡欲しかったです。
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

施設は、かなり古いですがお掃除は行き届いていました。
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
ビジホと言うより昔のシティホテル。古さは感じますが、清潔感と重厚感はあります。隣室の物音が少々気になりましたが次第点。ロケーションが抜群で古き良き古町の真ん中。近くに料亭鍋茶屋もあり散策するには良い立地だと思いました。
Stayed 1 night in May 2026
Verified review

6/10 Okay

Disliked: Property conditions & facilities
トイレが老朽化していて、流せないときぐあった
Stayed 1 night in May 2026
Verified review

8/10 Good

少し古い感じは否めませんが、普通のビジネスホテルと比べてお部屋は広かったです。 ベッドは本体は古くて布がボロボロの部分もありましたが、マットレスと枕は良い感じの固さ(やわらかさ)でした。 トイレのタンクのところから数分置きに結構な音がする(水が流れるような音？)のが気になりました。 朝食は最低限のものがある感じですが、無料ですし、あまり量を食べない私にはちょうど良かったです。
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Amenities
清潔でした。
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

値段相応でした。
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities
スタッフさんの対応も丁寧で、あまり新しくない施設でも居心地が良くなるように工夫してサービスしてくださっているのがとても良かったです。朝食は本当に無料とは思えない内容でした。
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Staff & service
無難で良いです
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
フロントにいた方、トイレの水が、とまらなく連絡したら直してくれました。感じが良かったです
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
アクセスはとてもいいです。 シャワーなど部屋の設備が古かったのが気になりました。
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities
設備の古さとフロントの対応が気になった。
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

安く泊まるなら

古町に安く泊まるなら、いいホテルです。
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

朝食がグッド

古いホテルで、使用できないコンセントなどがあり、不備もあったが清潔で、朝食のサービスがよかった。 トータルとしては満足。
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Disliked: Property conditions & facilities
ひと世代前のビジネスホテル。 室内照明のゾーン分が不十分でテレビを常夜灯代わりに使いました。
Stayed 1 night in Aug 2024
Verified review

4/10 Poor

Disliked: Cleanliness
お風呂が臭い 冷蔵庫が冷えない 周辺の飲食店がほとんど開いてなくて不便だった
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルの前にタクシーが沢山居て、荷物を下ろすためにホテル正面に車を止める事ができない。ホテルの周りは多くの店があるのでそこは良いと思う。昔からあるホテルなのか傷や汚れが凄く目立つので清潔感は少ない。スタッフの対応も自分が行ってきた今までのホテルと比べると微妙かな
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
値段相応
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness
一人で宿泊したが部屋が広くて良かった。 料金もリーズナブルで無料で朝食も付いてとても良かった。 　悪かった点は駅から遠い、壁から携帯のバイブ音に近い音が聞こえて気になった！
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
入り口に大量のハエのお出迎えには残念
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食がおかずの種類が豊富で美味しかった。
Stayed 4 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
禁煙部屋だったが、以前の話かもしれないが煙草の臭いがした。最初は、鼻についた。朝食はサイコー。質量、職員対応共に文句なし
Stayed 2 nights in Mar 2024
Verified review

6/10 Okay

新潟市古町地区のコスパ良い立地環境のホテルです。眺望は期待外れも中々どれもこれもコスパ良く便利です。フロントが４階で朝食も４階です。部屋も各種良いですよ☺️
Stayed 1 night in Feb 2024