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Hotel Sunroute Niigata

Property class: 3

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Photo gallery for Hotel Sunroute Niigata

A tall hotel with a uniform facade and numerous illuminated windows. - Hotel Sunroute Niigata (Niigata)
A buffet setup with various food items and a kitchen area in the background. - Hotel Sunroute Niigata (Niigata)
A hotel lobby with a reception desk, seating area with chairs and tables, and a carpeted floor. - Hotel Sunroute Niigata (Niigata)
A hotel room with two beds, a desk with a chair, a lamp, and a telephone. - Hotel Sunroute Niigata (Niigata)
A spacious lobby with a glass coffee table, multiple seating options including sofas and chairs, a chandelier, and a painting on the wall. - Hotel Sunroute Niigata (Niigata)
Hotel Sunroute Niigata provides amenities like dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

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Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Standard Single Room, 1 Twin Bed, Non Smoking

A hotel room with a bed, a desk with a television, two lamps, a chair, and a window with curtains.

Standard Single Room, 1 Twin Bed, Non Smoking

8.4 out of 10
Very good
(11 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Semi Double Room Non-Smoking

A hotel room with a single bed, a desk with a chair, a television, and a lamp.

Semi Double Room Non-Smoking

7.0 out of 10
Good
(4 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Economy Twin Room, Non Smoking

A hotel room with two beds, a nightstand with a lamp, and a window with curtains.

Economy Twin Room, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Comfort Double Room, 1 Double Bed, Smoking

A hotel room with a bed, desk, chair, and a television.

Comfort Double Room, 1 Double Bed, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Triple Room, 3 Bedrooms, Smoking

A hotel room with two beds, a desk with a chair, a lamp, and a telephone.

Triple Room, 3 Bedrooms, Smoking

7.4 out of 10
Good
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds
  • Free wired internet

View all photos for Triple Room, 3 Bedrooms, Non Smoking

A hotel room with two beds, a desk with a chair, a lamp, and a telephone.

Triple Room, 3 Bedrooms, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds
  • Free wired internet

View all photos for Standard Single Room, 1 Twin Bed, Smoking

A hotel room with a bed, a desk with a television, two lamps, a chair, and a window with curtains.

Standard Single Room, 1 Twin Bed, Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Semi Double Room Smoking

A hotel room with a single bed, a desk with a chair, a television, and a lamp.

Semi Double Room Smoking

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Comfort Double Room, 1 Double Bed, Non Smoking

A hotel room with a bed, desk, chair, and a television.

Comfort Double Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Economy Twin Room, Smoking

A hotel room with two beds, a nightstand with a lamp, and a window with curtains.

Economy Twin Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Standard Twin Room, Non Smoking

A hotel room with two beds, a desk with a television, a chair, and a lamp.

Standard Twin Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Standard Twin Room, Smoking

A hotel room with two beds, a desk with a television, a chair, and a lamp.

Standard Twin Room, Smoking

  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Twin Room, Non Smoking

A hotel room with two beds, a desk with a computer, a chair, a lamp, and a telephone.

Deluxe Twin Room, Non Smoking

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Twin Room, Smoking

A hotel room with two beds, a desk with a computer, a chair, a lamp, and a telephone.

Deluxe Twin Room, Smoking

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Superior Single Room

A hotel room with a bed, desk, chair, and a window with blinds.

Superior Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free wired internet

View all photos for Superior Twin Room Smoking

A hotel room with a large bed, a chair, a desk, and a mirror.

Superior Twin Room Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Superior Twin Room Non Smoking

A hotel room with a large bed, a chair, a desk, and a mirror.

Superior Twin Room Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Comfort Single Room, Non-Smoking

A hotel room with a bed, desk, chair, TV, lamp, and a small refrigerator.

Comfort Single Room, Non-Smoking

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Comfort Single Room, Smoking

A hotel room with a bed, desk, chair, TV, lamp, and a small refrigerator.

Comfort Single Room, Smoking

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

About the neighborhood

Located in Chuo Ward, a neighborhood in Niigata, Hotel Sunroute Niigata is near a train station. Aizu Yaichi Memorial Museum and Nigata Branch of Northern Culture Museum are cultural highlights, and travelers looking to shop may want to visit Pier Bandai and Nishibori Rosa. Niigata City Performing Arts Center and Niigata Science Museum are also worth visiting. Visit our Niigata travel guide
Map
1-11-25 Higashi-Odori, Chuo-ku, Niigata, Niigata-ken, 950-0087

What's nearby

  • A stone bridge over water with a city skyline in the background, including a red tower.
    Bandai Bridge
    15 min walk - 0.8 miles
  • Befco Bakauke Observatory Room
    20 min walk - 1.1 miles
  • Toki Messe
    2 min drive - 0.9 miles
  • Honcho Chuo Ichiba
    3 min drive - 1.3 miles
  • Nishibori Rosa
    3 min drive - 1.5 miles

Getting around

  • Niigata Station
    7 min walk
  • Niigata Airport (KIJ)
    20 min drive

Restaurants

  • 駅前漁港 炙りや
    3 min walk
  • 千代鮨 本店
    2 min walk
  • 聖龍
    2 min walk
  • 香新
    1 min walk
  • 新潟第一ホテル 朝食会場 mahoro まほろ
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 1,100 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,800 per person
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Ristorante Portofaro

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
The name on the booking must match the name on the passport.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1800 per person
  • Self parking fee: JPY 1100 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Hotel Sunroute Niigata pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 1100 per night.

What time is check-in at Hotel Sunroute Niigata?

Check-in start time: 3 PM; Check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Hotel Sunroute Niigata?

Check-out is at 11 AM.

Where is Hotel Sunroute Niigata located?

Located in Chuo Ward, this hotel is within a 15-minute walk of Aizu Yaichi Memorial Museum and Pier Bandai. Jotokuji Temple and Befco Bakauke Observatory Room are also within 1 mi (2 km). Niigata Station is 7 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Sunroute Niigata Reviews

8.2

Very Good

8.2

Cleanliness

8.6

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 212 out of 642 reviews
Rating 8 - Good. 284 out of 642 reviews
Rating 6 - Okay. 111 out of 642 reviews
Rating 4 - Poor. 30 out of 642 reviews
Rating 2 - Terrible. 5 out of 642 reviews

Reviews

Verified review

6/10 Okay

The property and rooms were a little dated and the rooms smelled like smoke. Room size was adequate and breakfast buffet was good, with Adele ton of local area dishes. But overall good value
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to transportation

My first time staying with Sunroute. The hotel was a bit old, but great location as it was close to the JR station. Alright choice for a short stay,
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The hotel is well located, easily accessed.it's a bit worned out on certain minor aspects. Some amenities look outdated, but it gives the hotel its charm
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service in a great town

Highly recommend the Hotel Sunroute Niigata. It is convenient to the train station with many bars, parking options and restaurants nearby. Google translate the street parking lots if you don't use the hotel garage. Some have deals with the hotel where you pay a lower rate for overnight parking. I had great service from the hotel staff who helped me with figuring that out and saving a lot of money. We really enjoyed our visit to Niigata and Hotel Sunroute was the right place for us!
Stayed 3 nights in May 2025
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Room was smoky and there was nothing that could help.
Stayed 1 night in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel!
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good Hotel for business trip close to the main station.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of amenities available with a polite and flexible staff.
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Excellent staff but terrible smelling rooms. The whole place reeks of cigarette smoke.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and proffessional and helpful staff. Good wifi and room cleanliness. Great offer of toilettries. Terrific array of restaurants and services in the area. Really Recommend this hotel.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A few minutes' walk from Niigata station. Very convenient and good value.
Stayed 5 nights in Jul 2024
Verified review

6/10 Okay

nice
Stayed 1 night in Jun 2024
Verified review

4/10 Poor

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The room smelled like cigarette smoke and it was very uncomfortable because of that. We will chose a different hotel next time.
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Location is good, but room is old and dusty on curtains and corner areas. Can't control air-conditioning temperature, was warm and opened the window then so noisy outside.
Stayed 1 night in May 2023
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities, room comfort

Non smoking room… I think not

We had 2 rooms. Both non smoking but one of the rooms absolutely reeked of cigarette smoke. Unfortunately it was the room assigned to me and I suffer from asthma so I had a very difficult time breathing and sleeping was limited. Our other room had our children and it was not feasible to swap rooms. I do not know if we would consider going to siunroute again as it is very hot and miss with the rooms.
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
新潟駅至近、施設は古いですが丁寧にケアされているので快適です リーズナブルですが対応も丁寧で洗練されています 入浴剤やパックなども備えてあり部屋でリフレッシュできます 12月で閉館されるのが残念です
Stayed 1 night in Nov 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
朝食がとても美味しく、スタッフの皆様の心配りも感じられました。ゆったりとした朝の時間を過ごすことができ、旅の楽しみがさらに増しました。素敵なおもてなしをありがとうございました。 アメニティでは岩塩の入浴剤が良かったです。
Stayed 1 night in Oct 2026
Verified review

8/10 Good

普通
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
朝食が種類、おいしさ共に良かったです
Stayed 1 night in Oct 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
普通
Stayed 4 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
スタッフさんの対応は最高！優しくて丁寧！
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックイン前でもタクシーを呼んでくれるなど丁寧な応対でした。
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
古いながらもきちんとされているが、冷蔵庫開けたら、長い髪の毛が1本あった。また、冷蔵庫の音がうるさくて、寝るときは電源切らないとうるさくて寝れない。部屋は広くもないが、狭くもない。ロビーに宿泊者は無料のコーヒー自販機があったのが良かった。新潟駅から徒歩4分ほどで、すぐ近くにはコンビニもあり、宿泊価格が安かったことを考えると良いかんじです。
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

新潟駅から歩いて10分圏内で立地が良かったです 駐車場も提携しているところが多く泊めやすかったです 飲食店の情報も親切に教えていただき助かりました。 アメニティもパックや入浴剤など旅の疲れを癒すアイテムが豊富でよかったです またお世話になりたいホテルです
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
可もなく不可もなくです。スタッフは親切でした。新潟駅から徒歩圏内です。
Stayed 1 night in Aug 2026