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Hotel Sunroute Niigata

3.0 star property
Hotel in Niigata with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Hotel Sunroute Niigata

Breakfast, lunch, dinner served; Italian cuisine
Desk, free WiFi, bed sheets
Exterior
Breakfast, lunch, dinner served; Italian cuisine
Meeting facility
Hotel Sunroute Niigata in central Chuo Ward offers a practical place to recharge. Guests enjoy free in-room WiFi, coffee and tea in common areas, and convenient dining at the on-site restaurant. Dry cleaning and luggage storage services ensure a hassle-free stay.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 35 of 35 rooms

View all photos for Standard Single Room, 1 Twin Bed, Non Smoking

Desk, free WiFi, bed sheets

Standard Single Room, 1 Twin Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Bidet
Hair dryer
Shower/tub combination
Digital channels
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Semi Double Room Non-Smoking

Desk, free WiFi, bed sheets

Semi Double Room Non-Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Bidet
Hair dryer
Shower/tub combination
Digital channels
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Twin Room, Non Smoking

Desk, free WiFi, bed sheets

Economy Twin Room, Non Smoking

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Bidet
Hair dryer
Shower/tub combination
Digital channels
  • 18 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Comfort Double Room, 1 Double Bed, Smoking

Desk, free WiFi, bed sheets

Comfort Double Room, 1 Double Bed, Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Bidet
Hair dryer
Shower/tub combination
Digital channels
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, 3 Bedrooms, Smoking

Desk, free WiFi, bed sheets

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Bidet
Hair dryer
Shower/tub combination
Digital channels
  • 26 sq m
  • Sleeps 5
  • 3 Twin Beds

View all photos for Triple Room, 3 Bedrooms, Non Smoking

Desk, free WiFi, bed sheets

Triple Room, 3 Bedrooms, Non Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Bidet
Hair dryer
Shower/tub combination
Digital channels
  • 26 sq m
  • Sleeps 5
  • 3 Twin Beds

View all photos for Standard Single Room, 1 Twin Bed, Smoking

Desk, free WiFi, bed sheets

Standard Single Room, 1 Twin Bed, Smoking

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Bidet
Hair dryer
Shower/tub combination
Digital channels
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Semi Double Room Smoking

Desk, free WiFi, bed sheets

Semi Double Room Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Bidet
Hair dryer
Shower/tub combination
Digital channels
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, 1 Double Bed, Non Smoking

Desk, free WiFi, bed sheets

Comfort Double Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Bidet
Hair dryer
Shower/tub combination
Digital channels
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Twin Room, Smoking

Desk, free WiFi, bed sheets

Economy Twin Room, Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Bidet
Hair dryer
Shower/tub combination
Digital channels
  • 17 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking

Desk, free WiFi, bed sheets

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Bidet
Hair dryer
Shower/tub combination
Digital channels
  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin Room, Smoking

Desk, free WiFi, bed sheets

Standard Twin Room, Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Bidet
Hair dryer
Shower/tub combination
Digital channels
  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

Desk, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Bidet
Hair dryer
Shower/tub combination
Digital channels
  • 26 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Smoking

Desk, free WiFi, bed sheets

Deluxe Twin Room, Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Bidet
Hair dryer
Shower/tub combination
Digital channels
  • 26 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Comfort Double Room Smoking

Desk, free WiFi, bed sheets

Comfort Double Room Smoking

  • Sleeps 2

View all photos for Superior Twin Room Smoking

Desk, free WiFi, bed sheets

Superior Twin Room Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Bidet
Hair dryer
Shower/tub combination
Digital channels
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room Non Smoking

Desk, free WiFi, bed sheets

Superior Twin Room Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Bidet
Hair dryer
Shower/tub combination
Digital channels
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Single Room - Non-Smoking

Desk, free WiFi, bed sheets

Standard Single Room - Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1

View all photos for Comfort Single Room - Non-Smoking

Desk, free WiFi, bed sheets

Comfort Single Room - Non-Smoking

  • Sleeps 1

View all photos for Comfort Single Room - Smoking

Desk, free WiFi, bed sheets

Comfort Single Room - Smoking

  • Sleeps 1

View all photos for Comfort Double Room - Non-Smoking

Desk, free WiFi, bed sheets

Comfort Double Room - Non-Smoking

  • Sleeps 2

View all photos for Economy Twin Room - Non-Smoking

Desk, free WiFi, bed sheets

Economy Twin Room - Non-Smoking

  • Sleeps 2

View all photos for Economy Twin Room - Smoking

Desk, free WiFi, bed sheets

Economy Twin Room - Smoking

  • Sleeps 2

View all photos for Standard Twin Room - Non-Smoking

Desk, free WiFi, bed sheets

Standard Twin Room - Non-Smoking

  • Sleeps 2

View all photos for Standard Twin Room - Smoking

Desk, free WiFi, bed sheets

Standard Twin Room - Smoking

  • Sleeps 2

View all photos for Comfort Twin Room - Non-Smoking

Desk, free WiFi, bed sheets

Comfort Twin Room - Non-Smoking

  • Sleeps 2

View all photos for Comfort Twin Room - Smoking

Desk, free WiFi, bed sheets

Comfort Twin Room - Smoking

  • Sleeps 2

View all photos for Superior Twin Room(Hollywood Type) - Non-Smoking

Desk, free WiFi, bed sheets

Superior Twin Room(Hollywood Type) - Non-Smoking

  • Sleeps 2

View all photos for Superior Twin Room(Hollywood Type) - Smoking

Desk, free WiFi, bed sheets

Superior Twin Room(Hollywood Type) - Smoking

  • Sleeps 2

View all photos for Deluxe Twin Room - Non-Smoking

Desk, free WiFi, bed sheets

Deluxe Twin Room - Non-Smoking

  • Sleeps 3

View all photos for Deluxe Plus Sofa Twin Non-Smoking

Desk, free WiFi, bed sheets

Deluxe Plus Sofa Twin Non-Smoking

  • Sleeps 2

View all photos for Deluxe Plus Sofa Twin　Smoking

Desk, free WiFi, bed sheets

Deluxe Plus Sofa Twin　Smoking

  • Sleeps 2

View all photos for Standard Single Room　Smoking

Desk, free WiFi, bed sheets

Standard Single Room　Smoking

  • Sleeps 1

View all photos for Superior Single Room Non-Smoking

Desk, free WiFi, bed sheets

Superior Single Room Non-Smoking

  • Sleeps 1

View all photos for Deluxe Twin Room Smoking

Desk, free WiFi, bed sheets

Deluxe Twin Room Smoking

  • Sleeps 3

About the neighborhood

Map
1-11-25 Higashi-Odori, Chuo-ku, Niigata, Niigata-ken, 950-0087

What's nearby

  • Bandai Bridge - 15 min walk - 0.8 miles
  • Toki Messe - 20 min walk - 1.1 miles
  • Niigata Prefectural Civic Centre - 3 min drive - 1.7 miles
  • Niigata City Performing Arts Center - 3 min drive - 1.7 miles
  • Niigata City Aquarium - 4 min drive - 2.5 miles

Getting around

  • Niigata Station - 7 min walk
  • Niigata Airport (KIJ) - 19 min drive

Restaurants

  • ‪新潟第一ホテル 朝食会場 mahoro まほろ - ‬2 min walk
  • ‪Porto Faro - ‬1 min walk
  • ‪聖龍 - ‬2 min walk
  • ‪いかの墨 新潟駅前店 - ‬2 min walk
  • ‪パルバティ インド・ネパールレストラン - ‬1 min walk

About this property

Hotel Sunroute Niigata

Hotel near Toki Messe
Hotel Sunroute Niigata provides amenities like dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and meeting rooms
  • A front-desk safe, luggage storage, and a 24-hour front desk
  • An elevator, a vending machine, and coffee/tea in the lobby
Room features
All 231 rooms offer comforts such as air conditioning, as well as amenities like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • Flat-screen TVs with digital channels
  • Wardrobes/closets, refrigerators, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 1,100 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,800 per person
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Ristorante Portofaro

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The name on the booking must match the name on the passport.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1800 per person
  • Self parking fee: JPY 1100 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Sunroute Niigata
Sunroute Niigata
Hotel Sunroute Niigata Hotel
Hotel Sunroute Niigata Niigata
Hotel Sunroute Niigata Hotel Niigata

Frequently asked questions

Is Hotel Sunroute Niigata pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Sunroute Niigata?

Self parking is available for JPY 1100 per night.

What time is check-in at Hotel Sunroute Niigata?

Check-in start time: 3 PM; Check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Hotel Sunroute Niigata?

Check-out is at 11 AM.

Where is Hotel Sunroute Niigata located?

Located in Chuo Ward, this hotel is within 1 mi (2 km) of Aizu Yaichi Memorial Museum and Toki Messe. Pier Bandai and Jotokuji Temple are also within 1 mi (2 km). Niigata Station is 7 minutes by foot.

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Reviews

Hotel Sunroute Niigata Reviews

8.2

Very Good

8.2

Cleanliness

8.6

Location

8.4

Staff & service

8.2

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 188 out of 546 reviews
Rating 8 - Good. 240 out of 546 reviews
Rating 6 - Okay. 90 out of 546 reviews
Rating 4 - Poor. 25 out of 546 reviews
Rating 2 - Terrible. 3 out of 546 reviews

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and proffessional and helpful staff. Good wifi and room cleanliness. Great offer of toilettries. Terrific array of restaurants and services in the area. Really Recommend this hotel.
Stayed 3 nights in Sep 2025

8/10 Good

Xueqi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to transportation

My first time staying with Sunroute. The hotel was a bit old, but great location as it was close to the JR station. Alright choice for a short stay,
Stayed 2 nights in Feb 2025

10/10 Excellent

Nagesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service in a great town

Highly recommend the Hotel Sunroute Niigata. It is convenient to the train station with many bars, parking options and restaurants nearby. Google translate the street parking lots if you don't use the hotel garage. Some have deals with the hotel where you pay a lower rate for overnight parking. I had great service from the hotel staff who helped me with figuring that out and saving a lot of money. We really enjoyed our visit to Niigata and Hotel Sunroute was the right place for us!
Stayed 3 nights in May 2025

4/10 Poor

Takao

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The room smelled like cigarette smoke and it was very uncomfortable because of that. We will chose a different hotel next time.
Stayed 1 night in Nov 2024

6/10 Okay

Miwako

当初2泊の予約をしていたが飛行機が欠航になったため1泊目を前夜にキャンセルしたせいか、チェックインの際に記録を探すのにスタッフの方が手間取り、時間がかかった。 キャンセル料は取られずありがたかった。 ただチェックイン時もチェックアウト時も、スタッフの笑顔がなく、無表情な感じだった。 部屋はとても清潔ではあるが、禁煙室なのにほのかにタバコの臭いがした。昭和のなごりか…？ 空調の調節が分かりにくく、ベッドサイドのダイヤル式のつまみとをオンにして壁のサーモスタットで温度を調整するという、昭和な感じの設備だった。 朝食ブュッフェは種類も多く、魚沼産のお米など新潟特産のものもあり、とても美味しく楽しめた。レストラン内のスタッフはテキパキして感じがよかった。 無料アメニティが豊富で、歯ブラシからメイク落とし、乳液、入浴剤にいたるまでフロント横で好きに持っていけたのは、ありがたかった。 立地や値段を考えると、泊まるだけならこんなもんかなとは思うが、あまりくつろげる雰囲気はないかなというのが正直な感想。
Stayed 1 night in Oct 2025

6/10 Okay

TAKASHI

Liked: Staff & service
Disliked: Property conditions & facilities
朝食は普通のビュッフェスタイル。お米は美味しかった。品数は豊富。静かな席
Stayed 1 night in Oct 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
よかったです
Stayed 2 nights in Sep 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良かったです^_^
Stayed 1 night in Jun 2025

10/10 Excellent

Yukako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5日間宿泊しました。駅から近いので買い物も簡単にできますし、心配していた駐車場も提携駐車場が近くに沢山あり大変便利でした。 コインランドリーがロビーのすぐそばにあり、パーテーションが工夫されているものの変わってるな…、と思いましたが、カフェテリアエリアの並びなのでソファやテーブルセットなどが多くあり使いやすかったです。洗濯待ちを仕事や作業などしながら近くでゆっくり待てたので大変助かりました。 強いて何か不備な事をあげるとするなら、洗濯機、乾燥機が其々3台しかないので、利用者への注意喚起として、利用したままのお出掛けなどで放置しないように徹底注意して欲しいことです。少なくとも50分くらい乾燥機内に放置された洗濯物があって非常に困りましたので。
Stayed 5 nights in Aug 2025

10/10 Excellent

PO LAM IVY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
美中不足是很近紅燈區
Stayed 4 nights in Aug 2025

10/10 Excellent

Miki

Liked: Cleanliness, staff & service, amenities
駐車場もあり、アクセスの良い場所でした。 アメニティが充実していました。
Stayed 1 night in Aug 2025

6/10 Okay

nami

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
若干設備の古さが気になりましたが、立地良く低価格なので妥当かなと思いました。
Stayed 1 night in Aug 2025

8/10 Good

YOSHIDA

Liked: Cleanliness, staff & service, property conditions & facilities
快適に過ごせました
Stayed 1 night in Aug 2025

4/10 Poor

misato

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
とても素敵な接客、綺麗なホテルでした。 ただ、部屋のトイレ浴室が髪の毛、体毛だらけ… フロントにお伝えしすぐに新しいお部屋にして頂きましたが、そちらも多少髪の毛や体毛が落ちていました。。。 2度目は悪いと思い我慢しましたがやはり気持ち悪く滞在しています。 フロントの方対応はとても良かったので清掃に力入れていただければと思います。
Stayed 1 night in Aug 2025

10/10 Excellent

JINHYEONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
조식이 깔끔하고 아주 훌륭함 침대도 푹신 침구도 깨끗 공기청정기에는 가습도 할수 있어서 코가 편안햇음
Stayed 7 nights in Jul 2025

10/10 Excellent

Hiroshi

繁華街から若干外れているが，駅に近くて便利．ホテル自体はやや古いが，快適だった．
Stayed 3 nights in Jul 2025

8/10 Good

nobue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅に近く買い物、食事に便利です アメニティはフロントに設置してある場所から必要な物を自由に選べます 部屋はシングル利用ですが十分な広さで ベッドも快適でとても良かったです 2泊とても快適に過ごせました。
Stayed 1 night in Jul 2025

10/10 Excellent

nobue

Liked: Cleanliness, staff & service, property conditions & facilities
新潟駅から徒歩圏内で何度も利用させていただいてます。アメニティは必要な物が選べてとても便利！私はフェイスマスク、ヘアパックが何より嬉しいです♪シングルの部屋も充分な広さで満足しています。
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

第三次入住

第三次入住，各方面都不錯
Stayed 7 nights in Jun 2025

10/10 Excellent

Aya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
飲食店も近くに豊富にあり便利 快適に過ごせました。 また利用したいと思います。
Stayed 1 night in Jun 2025

8/10 Good

yutaka

Liked: Cleanliness
料金の割に、綺麗でフロントの対応も良かった。建物が、古いせいか水回りの傷みが少し有った。
Stayed 1 night in Jun 2025

8/10 Good

Yukiko

Liked: Cleanliness, staff & service, property conditions & facilities
ホテル周辺はレンタカー店や他の宿泊施設、そして素泊まり時に飲食する食事処等、不便さはないです。朝食は郷土料理もあって楽しめました。次回は２人以上でまた利用させていただきたいと思いました。
Stayed 1 night in Jun 2025

6/10 Okay

Pinghsin

Disliked: Cleanliness, staff & service, property conditions & facilities
雖說是訂了禁煙樓層，一出電梯口就聞到濃濃的煙味，整個樓層都是。 幸好進了房間後菸味有減少； 入住2天剛好都下雨本想和飯店借傘，卻被親切地要我購買門口自動販賣機的傘800圓,這是近兩年少見沒傘借的飯店了。
Stayed 1 night in May 2025

6/10 Okay

Shuji

Liked: Cleanliness, staff & service
金額の割に良かったです 駐車場も困る事はないと思います
Stayed 1 night in May 2025

8/10 Good

Honoka

Liked: Staff & service
お部屋の温度調整がいまいちで肌寒かったけどヒーター貸してくれたりしたので大丈夫でした。それ以外は満足して過ごせました！また機会があったら利用したいと思います。
Stayed 1 night in Apr 2025

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