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Hotel Okura Niigata

4.0 star property
Boardwalk/promenade hotel with 6 restaurants and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Okura Niigata

Bar (on property)
City view
Property amenity
Exterior
1 bedroom, in-room safe, desk, free WiFi
Hotel Okura Niigata overlooks the peaceful Bandai Bridge in a prime location. Start your day at one of six on-site dining venues, use convenient dry cleaning services, and visit nearby Honcho Chuo Ichiba. Free in-room WiFi and attentive staff enhance the upscale experience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Room service
  • Laundry

Room options

Available filters for rooms
Showing 34 of 34 rooms

View all photos for Standard Single Room, 1 Large Twin Bed, Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Single Room, 1 Large Twin Bed, Smoking

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Shower/tub combination
Private bathroom
Bidet
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Single Room, 1 Large Twin Bed, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Single Room, 1 Large Twin Bed, Non Smoking

8.6 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Shower/tub combination
Private bathroom
Bidet
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Twin Room, Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Twin Room, Smoking

8.0 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Shower/tub combination
Private bathroom
Bidet
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Shower/tub combination
Private bathroom
Bidet
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | 1 bedroom, in-room safe, desk, free WiFi

Standard Double Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Shower/tub combination
Private bathroom
Bidet
  • 26 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Deluxe Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Shower/tub combination
Private bathroom
Bidet
  • 32 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Small Double Room, City View, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Small Double Room, City View, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Shower/tub combination
Private bathroom
Bidet
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Corner Suite Room, River View, Non Smoking

Corner Suite Room, River View, Non Smoking | 1 bedroom, in-room safe, desk, free WiFi

Corner Suite Room, River View, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Shower/tub combination
Private bathroom
Bidet
  • 70 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, River View, Non Smoking

Deluxe Double Room, River View, Non Smoking | 1 bedroom, in-room safe, desk, free WiFi

Deluxe Double Room, River View, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Shower/tub combination
Private bathroom
Bidet
  • 32 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Small Double Room, City View, Smoking

1 bedroom, in-room safe, desk, free WiFi

Small Double Room, City View, Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Shower/tub combination
Private bathroom
Bidet
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room with Shinano River View

1 bedroom, in-room safe, desk, free WiFi

Standard Double Room with Shinano River View

  • Sleeps 2

View all photos for Deluxe Double Room

1 bedroom, in-room safe, desk, free WiFi

Deluxe Double Room

  • Sleeps 2

View all photos for Junior Suite, Non Smoking, River View

Junior Suite, Non Smoking, River View | 1 bedroom, in-room safe, desk, free WiFi

Junior Suite, Non Smoking, River View

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Shower/tub combination
Private bathroom
Bidet
  • 36 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, River View, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Twin Room, River View, Non Smoking

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Shower/tub combination
Private bathroom
Bidet
  • 26 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Single Room, Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Single Room, Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Shower/tub combination
Private bathroom
Bidet
  • 15 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Economy Single Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Single Room, Non Smoking

8.2 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Shower/tub combination
Private bathroom
Bidet
  • 15 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Economy Twin Room, Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Twin Room, Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Shower/tub combination
Private bathroom
Bidet
  • 23 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Economy Twin Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Twin Room, Non Smoking

8.2 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Shower/tub combination
Private bathroom
Bidet
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Economy Single Room - Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Single Room - Smoking

  • Sleeps 1

View all photos for Economy Single Room - Non-Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Single Room - Non-Smoking

  • Sleeps 1

View all photos for Standard Single Room - Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Single Room - Smoking

  • Sleeps 1

View all photos for Standard Single Room - Non-Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Single Room - Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 1

View all photos for Economy Twin Room - Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Twin Room - Smoking

  • Sleeps 2

View all photos for Economy Twin Room - Non-Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Twin Room - Non-Smoking

  • Sleeps 2

View all photos for Standard Twin Room - Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Twin Room - Smoking

  • Sleeps 3

View all photos for Standard Twin Room - Non-Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Twin Room - Non-Smoking

  • Sleeps 3

View all photos for Deluxe Twin Room - Smoking

1 bedroom, in-room safe, desk, free WiFi

Deluxe Twin Room - Smoking

  • Sleeps 3

View all photos for Deluxe Twin Room - Non-Smoking

1 bedroom, in-room safe, desk, free WiFi

Deluxe Twin Room - Non-Smoking

  • Sleeps 3

View all photos for Petite Double Room - Smoking

1 bedroom, in-room safe, desk, free WiFi

Petite Double Room - Smoking

  • Sleeps 2

View all photos for Petite Double Room - Non-Smoking

1 bedroom, in-room safe, desk, free WiFi

Petite Double Room - Non-Smoking

  • Sleeps 2

View all photos for Main Building Regular Floor Standard, Twin With Bath, River View

1 bedroom, in-room safe, desk, free WiFi

Main Building Regular Floor Standard, Twin With Bath, River View

  • Sleeps 3

View all photos for Junior Suite

1 bedroom, in-room safe, desk, free WiFi

Junior Suite

  • Sleeps 2

View all photos for Suite

1 bedroom, in-room safe, desk, free WiFi

Suite

  • Sleeps 2

View all photos for Standard Twin Room with Shinano River View

1 bedroom, in-room safe, desk, free WiFi

Standard Twin Room with Shinano River View

  • Sleeps 2

About the neighborhood

Map
53, Kawabata-cho 6-chome, Niigata, Niigata, 951-8053

What's nearby

  • Bandai Bridge - 5 min walk - 0.3 miles
  • Niigata City Performing Arts Center - 15 min walk - 0.8 miles
  • Niigata Prefectural Civic Centre - 16 min walk - 0.9 miles
  • Toki Messe - 18 min walk - 1.0 mile
  • Niigata City Aquarium - 3 min drive - 1.7 miles

Getting around

  • Niigata Station - 9 min drive
  • Niigata Airport (KIJ) - 17 min drive

Restaurants

  • ‪らーめん 二葉 - ‬5 min walk
  • ‪ブッフェレストランつばき - ‬1 min walk
  • ‪珈琲 六曜館 - ‬5 min walk
  • ‪Konkret Coffee＋Beer - ‬4 min walk
  • ‪中国料理 桃花林 - ‬1 min walk

About this property

Hotel Okura Niigata

Upscale hotel near Bandai Bridge
Located close to Honcho Chuo Ichiba and Befco Bakauke Observatory Room, Hotel Okura Niigata provides a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and Japanese cuisine. In addition to a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Concierge services, an elevator, and meeting rooms
  • Luggage storage, wedding services, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 265 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with deep soaking tubs and bidets
  • 32-inch LCD TVs with digital channels
  • Mini fridges, electric kettles, and heating

Similar properties

View from room

Hotel Nikko Niigata

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 915 reviews
Hotel Nikko Niigata

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,320 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,000 for adults and JPY 1,730 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Edinburgh
  • La Shinano
  • Tomizushi Zen
  • Tsubaki
  • Yahiko

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • On a river
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 15 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 3630.0 per night
Cribs (infant beds) are available for JPY 1210.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 1730 for children
  • Self parking fee: JPY 1320 per night
  • Crib (infant bed) fee: JPY 1210.0 per night
  • Rollaway bed fee: JPY 3630.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Hotel Okura Niigata
Okura Niigata
Hotel Okura Niigata Hotel
Hotel Okura Niigata Niigata
Hotel Okura Niigata Hotel Niigata

Frequently asked questions

Is Hotel Okura Niigata pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Okura Niigata?

Self parking is available for JPY 1320 per night. Limited spots are available.

What time is check-in at Hotel Okura Niigata?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Okura Niigata?

Check-out is at 11:00 AM.

Where is Hotel Okura Niigata located?

Located in Chuo Ward, this hotel is within a 10-minute walk of Bandai Bridge and Honcho Chuo Ichiba. Niigata Prefecture Memorial Hall and Niigata City History Museum are also within 1 mi (2 km). Niigata Station is 21 minutes by foot.

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Reviews

Hotel Okura Niigata Reviews

8.6

Excellent

8.6

Cleanliness

8.2

Location

9.0

Staff & service

8.4

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 465 out of 983 reviews
Rating 8 - Good. 360 out of 983 reviews
Rating 6 - Okay. 112 out of 983 reviews
Rating 4 - Poor. 33 out of 983 reviews
Rating 2 - Terrible. 13 out of 983 reviews

Reviews

8/10 Good

Terry

Liked: Cleanliness
Good place
Stayed 3 nights in Nov 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful I like how my room I was able to view the river!
Stayed 3 nights in Apr 2025

10/10 Excellent

Violet

Liked: Staff & service, amenities, property conditions & facilities
From check in to check out staff was on point. Always a staff to take your luggage out of taxi and take it to your room, calling a taxi for you even directing you to the breakfast buffet. All staff in hotel was amazing.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and convenient

Welcoming staff. Convenient location. Room with a big window with a nice view of the river. Comfortable bed and bedding. Clean.
Stayed 1 night in May 2025

10/10 Excellent

RIKAKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rental bicycle service was wonderful
Stayed 1 night in Sep 2024

8/10 Good

Sherman

Liked: Cleanliness, staff & service
Hotel needs a significant refresh. Rooms were old, furniture and carpet worn. Staff were great, but accommodation were not 4 star.
Stayed 2 nights in May 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proper old-school 80's elegance and luxury. The lobby has chandeliers and a Bell Captain's desk, and a whisky bar upstairs. The room had a writing desk with printed stationery, a built-in international plug socket and cabled internet, a nightstand with a built-in radio and a pen and notepad by the phone, and a bathroom with a phone and a bottle opener attached to the wall. Even the cleaning staff wore the maid outfits with the cute little bonnets. Live the glory days at Okura Niigata.
Stayed 2 nights in Aug 2025

6/10 Okay

Donald

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We stayed in this hotel many years ago and remembered it as a classy hotel ... it has lost a bit of its luster over the years. We were disappointed in the choices of food, no room service, the bar was nice but only had snacks like nuts or a cheese plate. We even walked across the bridge to Bandai area and most places had shut down by the time we got there. And this was a Saturday night,
Stayed 1 night in Jul 2024

8/10 Good

mitiko

Liked: Cleanliness, amenities, property conditions & facilities
バスタブが大きい。ゆったり感大 朝食時　一人に適した席に案内あり。安心ゆったり 　　　　食事内容大満足
Stayed 1 night in Oct 2025

10/10 Excellent

masakazu

Liked: Cleanliness, amenities, property conditions & facilities
リバービューのお部屋で 夜景が最高でした♡ 朝食も 美味しかったです。 おすすめは 目の前で作ってくださるオムレツ 村上の煎茶 十日町の棚田のコシヒカリ ヤスダヨーグルトにあんこジャム 大力納豆 ドリップコーヒーも美味しかったです。 朝ごはん大満足でした。 ぜひまたお泊まり行きたいです！
Stayed 1 night in Oct 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
　自分の人生でホテルオークラに宿泊できることは想定外だったので、それだけで感激。 　私に関わってくれたスタッフ全てが親切でした。
Stayed 1 night in Oct 2025

6/10 Okay

Yuji

Disliked: Property conditions & facilities
古いビジネスホテルですね
Stayed 3 nights in Oct 2025

8/10 Good

shigenori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔感があり、部屋からの景色も良く、くつろげました。
Stayed 1 night in Oct 2025

10/10 Excellent

masafumi

Liked: Cleanliness
築年数相当の古さも感じるが良い感じ
Stayed 2 nights in Sep 2025

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方々は気配りのある対応でした。設備は流石に古さは隠せませんが、コンディションとプライオリティーは満足です。
Stayed 1 night in Sep 2025

10/10 Excellent

jiro

Liked: Cleanliness, staff & service, amenities
スタッフの心遣いが素晴らしい。
Stayed 1 night in Oct 2025

4/10 Poor

SHINTARO

Disliked: Cleanliness, staff & service, property conditions & facilities
トイレットペーパーやアメニティが不足している。環境への配慮を言い訳にコストダウンが激しい。 フロントの対応もオークラの名を冠するのを憚られる水準。 Wi-Fiはロビー以外は接続すらできない。 また夜間には一階駐車場へ乗り付けた黒塗りスモーク張りの車から女子高生風の派遣型風俗嬢と思しき人がホテルへ入ってきた（タイミング悪く同じエレベーターとなり、大変香水臭かった）。 全体的にレベルが低いと感じられた。
Stayed 2 nights in Oct 2025

8/10 Good

Hirofumi

Liked: Cleanliness, staff & service, amenities
Clean room but old
Stayed 1 night in Oct 2025

10/10 Excellent

Aleshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. The staff was friendly and the place was clean. We got a suite and the room was huge compared to most rooms in Japan. It overlooked the river which was an added plus.
Stayed 4 nights in Oct 2025

10/10 Excellent

Masanori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
格式を感じさせるホテルです、朝食バイキングが素晴らしい 新潟の食材を堪能させていただきました
魚沼産と十日町産を食べ比べできます、美味しいご飯でした
オムレツはコックさんが、目の前で作ってくれます ハムとチーズ入り
Stayed 2 nights in Oct 2025

10/10 Excellent

HIDEYOSHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
立地が良かったです。 スタッフのサービスも良く居心地が良かったです。
Stayed 1 night in Sep 2025

8/10 Good

JUNPEI

Liked: Cleanliness, staff & service, amenities
建物に歴史を感じます
Stayed 1 night in Oct 2025

10/10 Excellent

Sanae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅前の繁華街からは離れていますが、バスの便も多い幹線道路沿いなので不便は感じませんでした。
Stayed 2 nights in Sep 2025

10/10 Excellent

Nobuyuki

Liked: Cleanliness, staff & service, property conditions & facilities
どのスタッフも必ず声掛けしてくれて、とても気持ちよく過ごすことができた
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the river bank. The facilities felt outdated but still fairly well maintained. Room was large and had a nice view of the Bandai bridge. Got a cold on Sado island but I had a really nice sleep back to Niigata and felt completely recharged. Super kind and attentive staff. Parking is a bit pricy at the hotel but I had no problems finding plenty of parking lots nearby.
Stayed 1 night in Sep 2025

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