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Hotel Okura Niigata

4.0 star property
Boardwalk/promenade hotel with 6 restaurants and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Okura Niigata

Bar (on property)
Property amenity
Property amenity
1 bedroom, in-room safe, desk, free WiFi
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry
  • Room service

Room options

Available filters for rooms
Showing 36 of 36 rooms

View all photos for Economy Twin Room, Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Twin Room, Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Shower/tub combination
Hair dryer
Deep soaking bathtub
  • 23 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Economy Twin Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Shower/tub combination
Hair dryer
Deep soaking bathtub
  • 23 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Small Double Room, City View, Smoking

1 bedroom, in-room safe, desk, free WiFi

Small Double Room, City View, Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Shower/tub combination
Hair dryer
Deep soaking bathtub
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Non Smoking, River View

Junior Suite, Non Smoking, River View | 1 bedroom, in-room safe, desk, free WiFi

Junior Suite, Non Smoking, River View

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Shower/tub combination
Hair dryer
Deep soaking bathtub
  • 36 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Shower/tub combination
Hair dryer
Deep soaking bathtub
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room, Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Twin Room, Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Shower/tub combination
Hair dryer
Deep soaking bathtub
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Single Room, Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Single Room, Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Shower/tub combination
Hair dryer
Deep soaking bathtub
  • 15 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Single Room, 1 Large Twin Bed, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Single Room, 1 Large Twin Bed, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Shower/tub combination
Hair dryer
Deep soaking bathtub
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Single Room, 1 Large Twin Bed, Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Single Room, 1 Large Twin Bed, Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Shower/tub combination
Hair dryer
Deep soaking bathtub
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Economy Single Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Single Room, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Shower/tub combination
Hair dryer
Deep soaking bathtub
  • 15 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Twin Room, River View, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Twin Room, River View, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Shower/tub combination
Hair dryer
Deep soaking bathtub
  • 26 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Deluxe Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Shower/tub combination
Hair dryer
Deep soaking bathtub
  • 32 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Corner Suite Room, River View, Non Smoking

Corner Suite Room, River View, Non Smoking | 1 bedroom, in-room safe, desk, free WiFi

Corner Suite Room, River View, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Shower/tub combination
Hair dryer
Deep soaking bathtub
  • 70 sq m
  • River view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, River View, Non Smoking

Deluxe Double Room, River View, Non Smoking | 1 bedroom, in-room safe, desk, free WiFi

Deluxe Double Room, River View, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Shower/tub combination
Hair dryer
Deep soaking bathtub
  • 32 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | 1 bedroom, in-room safe, desk, free WiFi

Standard Double Room, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Shower/tub combination
Hair dryer
Deep soaking bathtub
  • 26 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Small Double Room, City View, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Small Double Room, City View, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Shower/tub combination
Hair dryer
Deep soaking bathtub
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Twin Room with Shinano River View

View from property

Standard Twin Room with Shinano River View

  • Sleeps 2
  • 2 Twin Beds

Standard Double Room with Shinano River View

  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room With Extrabed And River View-Non-Smoking

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Standard Single Room - Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Single Room - Smoking

  • Sleeps 1
  • 1 Double Bed

Deluxe Twin Room - Smoking

  • Sleeps 3
  • 2 Double Beds

Economy Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Junior Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room - Non-Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Economy Twin Room - Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Petite Double Room - Smoking

1 bedroom, in-room safe, desk, free WiFi

Petite Double Room - Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room - Non-Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Single Room - Non-Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Economy Single Room - Non-Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Single Room - Non-Smoking

  • Sleeps 1
  • 1 Twin Bed

Suite

  • Sleeps 2
  • 2 Twin Beds

Petite Double Room - Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Single Room - Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Single Room - Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room - Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Twin Room - Smoking

  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room With Extra Bed-Smoking

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Standard Twin Room With Extra Bed-Non-Smoking

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

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About the neighborhood

Map
53, Kawabata-cho 6-chome, Niigata, Niigata, 951-8053

What's nearby

  • Bandai Bridge - 5 min walk - 0.3 miles
  • Niigata City Performing Arts Center - 15 min walk - 0.8 miles
  • Niigata Prefectural Civic Centre - 16 min walk - 0.9 miles
  • Toki Messe - 18 min walk - 1.0 mile
  • Niigata City Aquarium - 3 min drive - 1.7 miles

Getting around

  • Niigata Station - 9 min drive
  • Niigata Airport (KIJ) - 17 min drive

Restaurants

  • ‪和食 や彦 - ‬1 min walk
  • ‪ブッフェレストランつばき - ‬1 min walk
  • ‪Parfum Doux - ‬2 min walk
  • ‪ビストロ椿 - ‬4 min walk
  • ‪燕三条イタリアン Bit - ‬3 min walk

About this property

Hotel Okura Niigata

Upscale hotel near Bandai Bridge
Located close to Honcho Chuo Ichiba and Befco Bakauke Observatory Room, Hotel Okura Niigata provides a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and Japanese cuisine. In addition to a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Concierge services, a vending machine, and an elevator
  • A porter/bellhop, coffee/tea in the lobby, and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 265 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with deep soaking tubs and bidets
  • 32-inch LCD TVs with digital channels
  • Mini fridges, electric kettles, and heating

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,320 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,000 for adults and JPY 1,730 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Edinburgh
  • La Shinano
  • Tomizushi Zen
  • Tsubaki
  • Yahiko

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • On a river
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 15 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 3630.0 per night
Cribs (infant beds) are available for JPY 1210.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 1730 for children
  • Self parking fee: JPY 1320 per night
  • Crib (infant bed) fee: JPY 1210.0 per night
  • Rollaway bed fee: JPY 3630.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Hotel Okura Niigata
Okura Niigata
Hotel Okura Niigata Hotel
Hotel Okura Niigata Niigata
Hotel Okura Niigata Hotel Niigata

Frequently asked questions

Is Hotel Okura Niigata pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Okura Niigata?

Self parking is available for JPY 1320 per night. Limited spots are available.

What time is check-in at Hotel Okura Niigata?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Okura Niigata?

Check-out is at 11:00 AM.

Where is Hotel Okura Niigata located?

Located in Chuo Ward, this hotel is within a 10-minute walk of Bandai Bridge and Honcho Chuo Ichiba. Niigata Prefecture Memorial Hall and Niigata City History Museum are also within 1 mi (2 km). Niigata Station is 21 minutes by foot.

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Hotel Okura Niigata Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 404 out of 863 reviews
Rating 8 - Good. 318 out of 863 reviews
Rating 6 - Okay. 102 out of 863 reviews
Rating 4 - Poor. 28 out of 863 reviews
Rating 2 - Terrible. 11 out of 863 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

Top notch customer service, clean and excellent breakfast buffet.
Stayed 1 night in Mar 2025

10/10

It was wonderful I like how my room I was able to view the river!
Stayed 3 nights in Apr 2025

10/10

View from the room was good.
Stayed 1 night in Nov 2024

8/10

Hotel needs a significant refresh. Rooms were old, furniture and carpet worn. Staff were great, but accommodation were not 4 star.
Stayed 2 nights in May 2025

8/10

Staff were great.
Stayed 2 nights in Sep 2024

10/10

This was surely the best hotel in town when it opened. Showing signs of wear and tear (but so am I!), but still comfortable like an old sofa. The double room was spacious (by any standard, not just Japan), with room for a desk and chairs. Breakfast buffet was very good. Location overlooking the river, could walk to fish market for excellent sushi.
Stayed 2 nights in May 2025

8/10

Good place
Stayed 3 nights in Nov 2024

10/10

Good sized room and excellent Japanese breakfast
Stayed 2 nights in Dec 2024

10/10

From check in to check out staff was on point. Always a staff to take your luggage out of taxi and take it to your room, calling a taxi for you even directing you to the breakfast buffet. All staff in hotel was amazing.
Stayed 3 nights in Oct 2024

10/10

The rental bicycle service was wonderful
Stayed 1 night in Sep 2024

10/10

It was a great trip in Niigata, especially an employee who was always around the lobby. She helped to make our trip fabulous with her tips and greetings and helping us get taxis.
Stayed 4 nights in Aug 2024

6/10

Somewhat disappointing facilities for a large hotel. Very aged bedroom, no public bath. Breakfast was good and staff were very friendly.
Stayed 2 nights in Dec 2024

10/10

I will be honest. My wife and I have never seen such a warm service mind and such high level hospitality staff compared to many 5 star hotels in the world. Of course, this hotel building is old. But our stay here was comfortable. This hotel is very memorable for our stay.
Stayed 4 nights in Aug 2024

8/10

施設は若干
Stayed 1 night in May 2025

8/10

古いホテルでしたが清潔でした 朝食も美味しかったです。
Stayed 2 nights in Jun 2025

10/10

The staff speaks both Japanese and English. I felt welcomed in this hotel.
Stayed 3 nights in May 2025

8/10

シングルの部屋は、他のビジネスホテルより少し広めで快適ですが、洗面まわりなどは古さを感じました。 しかし、清潔感に欠けると言ったことはなく、ゆっくり過ごせました。
Stayed 1 night in May 2025

8/10

静かで清潔、客室も広く過ごし易い。朝食もゆったり食べられました。景色も良かったです。コスパも良く、おすすめのホテルです。ただ地下駐車場は使いにくい
Stayed 1 night in May 2025

10/10

建物は古いけどお掃除が行き届いており清潔感があってとても良かった。
Stayed 2 nights in May 2025

10/10

ホテルに入った時にスタッフが立っていたが、笑顔で無言の対応だったのは残念だった。 室内は清潔で過ごしやすく、アメニティも充実しており、ひとりで過ごすには充分な空間と設備だった。モーニングは種類が豊富で、郷土料理も味わえて、大変満足している。また、機会があれば利用したい。
Stayed 1 night in May 2025

8/10

建物はかなり年季を経ていますが、名門のホテルとしての風格を保っていますね。部屋も広く、掃除も行き届いていて、安心して3泊出来ました。素泊まりだったため、館内施設をあまり使わなかたのですが、「古くからの地元を代表する結婚式会場」という感じでした。今回は反対側の部屋でしたが、万代橋側は眺めも相当良いはずです。
Stayed 3 nights in May 2025

8/10

他の口コミにもありますが、建物の老朽化を感じさせないスタッフの方のサービスの良さ、施設内が清潔に保たれ、窓からの景色も素晴らしく心地良く滞在できました。お部屋に飾られていたモネの絵には心意気を感じました。 GW中でしたがバーなどが早い時間に閉まっていたため、近くのコンビニに買い出しに行くことになったのが少し興醒めでしたが、立地、老舗ホテルという点を相対的に評価するとコスパが高いと思います。また利用させていただきたいと思います。
Stayed 1 night in May 2025

10/10

Stayed 1 night in May 2025

6/10

スィートと付けるならバスタブとトイレぐらいは別にして欲しい。ソファの汚れ、擦り切れ、テレビがシングルルームと同じサイズ、空調設備が古すぎエアコンが効かない。 スタッフの対応は素晴らしいのに部屋は非常に残念でした。
Stayed 2 nights in May 2025

10/10

すべて洗練されていてよかった。
Stayed 1 night in May 2025