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Comfort Hotel Niigata

Property class: 3

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Photo gallery for Comfort Hotel Niigata

A library cafe with wooden shelves displaying books and framed pictures, a counter with a coffee machine, and a large TV on the wall. - Comfort Hotel Niigata (Niigata)
A cozy reading area with plaid chairs, a small round table, and a bookshelf. - Comfort Hotel Niigata (Niigata)
A hotel room with two beds, a desk with a computer and phone, a TV, and a window with curtains. - Comfort Hotel Niigata (Niigata)
A hotel room with a wooden desk, a computer monitor, a telephone, a blue chair, a wardrobe, and a bed with curtains. - Comfort Hotel Niigata (Niigata)
A wooden wardrobe with multiple shelves, some holding folded clothes and others with boxes and a small appliance. - Comfort Hotel Niigata (Niigata)
Comfort Hotel Niigata provides amenities like a free breakfast buffet and dry cleaning/laundry services. Guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
  • Housekeeping

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 Double Bed, Non Smoking

A hotel room with a wooden desk, a television, a small refrigerator, a chair, and a bed.

Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(19 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Budget Twin Room With Breakfast

Premium bedding, desk, blackout drapes, soundproofing

Budget Twin Room With Breakfast

  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Single Room With Breakfast

Premium bedding, desk, blackout drapes, soundproofing

Superior Single Room With Breakfast

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Budget Double Room With Breakfast

Premium bedding, desk, blackout drapes, soundproofing

Budget Double Room With Breakfast

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a desk with a computer and phone, a TV, and a window with curtains.

Standard Twin Room, 2 Twin Beds, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Chuo Ward, a neighborhood in Niigata, Comfort Hotel Niigata is near a train station. The area's natural beauty can be seen at Sado-Yahiko-Yoneyama Quasi-National Park and Hakusan Park, while Aizu Yaichi Memorial Museum and Nigata Branch of Northern Culture Museum are cultural highlights. Niigata City Performing Arts Center and Niigata Science Museum are also worth visiting. Visit our Niigata travel guide
Map
3-3-1 Benten, Chuo-ku, Niigata, Niigata, 950-0901

What's nearby

  • A river with a stone bridge, cherry blossoms, and modern buildings in the background.
    Bandai Bridge
    14 min walk - 0.8 miles
  • A pathway lined with cherry blossom trees.
    Hakusan Park
    4 min drive - 1.7 miles
  • Toki Messe
    3 min drive - 1.3 miles
  • Niigata City Performing Arts Center
    5 min drive - 1.7 miles
  • Niigata Prefectural Civic Centre
    5 min drive - 1.7 miles

Getting around

  • Niigata Station
    7 min walk
  • Niigata Airport (KIJ)
    22 min drive

Restaurants

  • 弁慶の泣き処
    1 min walk
  • est!
    2 min walk
  • ぶた家 新潟駅前店
    1 min walk
  • 長岡小嶋屋 新潟駅前店
    1 min walk
  • 新潟うまいもん炉端 五十八
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,600 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1100 per night

Property payment types

Important information

Optional extras

  • Self parking fee: JPY 1600 per night
  • Crib (infant bed) fee: JPY 1100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, PayPay, and WeChat Pay
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Comfort Hotel Niigata pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 1600 per night.

What time is check-in at Comfort Hotel Niigata?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Comfort Hotel Niigata?

Check-out is at 10 AM.

Where is Comfort Hotel Niigata located?

Located in Chuo Ward, this hotel is within 1 mi (2 km) of Aizu Yaichi Memorial Museum, Pier Bandai, and Bandai Bridge. Jotokuji Temple and Befco Bakauke Observatory Room are also within 1 mi (2 km). Niigata Station is 7 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Comfort Hotel Niigata Reviews

8.4

Very Good

8.6

Cleanliness

8.6

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 110 out of 306 reviews
Rating 8 - Good. 144 out of 306 reviews
Rating 6 - Okay. 41 out of 306 reviews
Rating 4 - Poor. 7 out of 306 reviews
Rating 2 - Terrible. 4 out of 306 reviews

Reviews

Verified review

10/10 Excellent

Seiji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff's service was very pleasant
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a small room with a small bathroom. Comfortable for one person for 2 nites. A comfortable double bed, but with a single pancake pillow. It was a good breakfast
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service
Clean and tidy. Good breakfast.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Friendly helpful staff. A free breakfast too. 7 minute walk to the train station. Comfortable clean bed. Would definitely stay there again.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the train station and the Bandai shopping district. Great free breakfast to help you start the day.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect pllace when you love to go out in a neighbourhood crowded with restuarants and eateries of reaaly any kind. 5 Minutes from the Shinkansen station and surrounded bz all kinds of shopping experiences. The breakfast is really incredible.
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Vu Huyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly hotel. The staff can speak English quite well which is always a bonus when you are in Japan. I like the library cafe where guests can have a coffee or heat up their dinner at eat at the table. Good place for business trave or short stay
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch customer service, location feasible for foot walking and commute traffic transportation. Would recommend this business highly!
Verified review

10/10 Excellent

CHIZUKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great breakfast , close to train station , will stay here again wonderful stuff
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

philip

Liked: Amenities
Excellent hotel
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Audrey

Liked: Amenities
Good breakfast!
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

KAZUHIRO

Disliked: Property conditions & facilities
Very cheap and clean. Good access from the station. I was concerned about the smell of the air conditioning.
Stayed 2 nights in Jul 2023
Verified review

4/10 Poor

Kubilay

Liked: Staff & service
Disliked: Amenities
Too tiny rooms.
Stayed 1 night in Sep 2023
Verified review

6/10 Okay

Karen

Liked: Cleanliness, staff & service, property conditions & facilities

Tiny room

Small breakfast room is with cordial stuff. The hotel counter is almost automated with not cordial stuff. Room is tiny, Second person on the bed has no easy access to bathroom because of its tininess.
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Anastasiia

terrible breakfast. not tasty dishes that are impossible to eat.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Yasue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事が思ってた以上に、充実して ました。
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Shinji

Disliked: Amenities
階段利用したい
Stayed 1 night in Aug 2026
Verified review

2/10 Terrible

YASUTAKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食が助かる。スムージーが美味しいです。
Stayed 1 night in Aug 2026
Verified review

8/10 Good

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駐車場がもっと欲しかったです！ でも、その他は満足です！
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Hiroaki

Liked: Cleanliness, amenities
6:30からの朝食頂きました 相当人数並んだあとから席の確保を先にと誘導されており
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

TAMURA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食は種類もあり、味も満足できました。 飲み物もスムージー等も用意され満足できました。
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Ai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
研修先が少し離れていたので、自転車が借りれるのが大変助かりました。
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Kazuhiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋は清潔でした。出張での利用だったので、軽く済ませるには十分でした。 出張の際にはまた利用したいです。
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Kaori

Liked: Cleanliness, staff & service, property conditions & facilities
部屋で飲めるお茶類があれば良かったです。 スタッフの皆さんはとても対応が良くて 和みした。 朝食はたけのこ汁が美味しかったです。 窓の外は建物が…景色が全く見えなかったのがとっても残念でした。
Stayed 1 night in May 2026
Verified review

6/10 Okay

NOBUMASA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテル自体は非常によかったのですが、ホテルの駐車場は１７時の時点で満車 少し離れた一般駐車場に停めたのですが、雨が降っていたのであまりいい感じはしませんでした。 あと、喫煙場所はホテルの外に設けてくれてますが、雨への対応ができてないので、濡れながら吸う羽目になりました
Stayed 1 night in May 2026