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Comfort Hotel Niigata

3.0 star property
Travelers fuel up at the complimentary breakfast buffet before borrowing bikes to explore the vibrant streets of Niigata City on two wheels

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Property amenity - Comfort Hotel Niigata (Niigata)
Property amenity - Comfort Hotel Niigata (Niigata)
Property amenity - Comfort Hotel Niigata (Niigata)
Exterior - Comfort Hotel Niigata (Niigata)
Property amenity - Comfort Hotel Niigata (Niigata)
Located in Chuo Ward's center, Comfort Hotel Niigata serves as a practical base with thoughtful amenities. Guests connect via in-room WiFi, take advantage of luggage storage, and enjoy the morning breakfast before renting bikes to discover the city's attractions.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking | Premium bedding, desk, blackout drapes, soundproofing

Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds, Non Smoking

Standard Twin Room, 2 Twin Beds, Non Smoking | Premium bedding, desk, blackout drapes, soundproofing

Standard Twin Room, 2 Twin Beds, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Chuo Ward, a neighborhood in Niigata, Comfort Hotel Niigata is near a train station. The area's natural beauty can be seen at Sado-Yahiko-Yoneyama Quasi-National Park and Hakusan Park, while Aizu Yaichi Memorial Museum and Nigata Branch of Northern Culture Museum are cultural highlights. Niigata Science Museum and Shirone Daigo Nakamura Orchard are also worth visiting. Visit our Niigata travel guide
Map
3-3-1 Benten, Chuo-ku, Niigata, Niigata, 950-0901

What's nearby

  • Bandai bridge and Cherry blossoms in Niigata, Japan; Shutterstock ID 254773054; purchase_order: SF 06557000; job: ; client: ; other:
    Bandai Bridge
    14 min walk - 0.8 miles
  • Niigata_HakusanShrine_553248621532775741-1261
    Hakusan Shrine
    3 min drive - 1.5 miles
  • Toki Messe
    20 min walk - 1.1 miles
  • Niigata Prefectural Civic Centre
    3 min drive - 1.5 miles
  • Niigata City Performing Arts Center
    3 min drive - 1.5 miles

Getting around

  • Niigata Station
    7 min walk
  • Niigata Airport (KIJ)
    22 min drive

Restaurants

  • 弁慶の泣き処
    1 min walk
  • 長岡小嶋屋 新潟駅前店
    1 min walk
  • est!
    2 min walk
  • ぶた家 新潟駅前店
    1 min walk
  • 新潟モノリス
    1 min walk

About this property

Comfort Hotel Niigata

Hotel located in Chuo Ward
Comfort Hotel Niigata provides amenities like a free breakfast buffet and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Bike rentals, self parking (surcharge), and express check-in
  • A 24-hour front desk, a vending machine, and an elevator
  • A front-desk safe, luggage storage, and multilingual staff
Room features
All 196 rooms have comforts such as premium bedding and pillow menus, in addition to thoughtful touches like air conditioning and bathrobes.
Extra amenities include:
  • Bathrooms with deep soaking tubs and bidets
  • Flat-screen TVs with cable channels
  • Refrigerators, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,100 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1100 per night

Property payment types

Important information

Optional extras

  • Self parking fee: JPY 1100 per night
  • Crib (infant bed) fee: JPY 1100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Hotel Niigata
Comfort Niigata
Hotel Niigata
Comfort Hotel Niigata Hotel
Comfort Hotel Niigata Niigata
Comfort Hotel Niigata Hotel Niigata

Frequently asked questions

Is Comfort Hotel Niigata pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 1100 per night.

What time is check-in at Comfort Hotel Niigata?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Comfort Hotel Niigata?

Check-out is at 10 AM.

Where is Comfort Hotel Niigata located?

Located in Chuo Ward, this hotel is within a 15-minute walk of Aizu Yaichi Memorial Museum and Bandai Pavilion. Pier Bandai and Bandai Bridge are also within 1 mi (2 km). Niigata Station is 7 minutes by foot.

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Reviews

Comfort Hotel Niigata Reviews

8.4

Very Good

8.6

Cleanliness

8.6

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 98 out of 272 reviews
Rating 8 - Good. 130 out of 272 reviews
Rating 6 - Okay. 35 out of 272 reviews
Rating 4 - Poor. 6 out of 272 reviews
Rating 2 - Terrible. 3 out of 272 reviews

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Friendly helpful staff. A free breakfast too. 7 minute walk to the train station. Comfortable clean bed. Would definitely stay there again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the train station and the Bandai shopping district. Great free breakfast to help you start the day.
Stayed 2 nights in May 2025

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect pllace when you love to go out in a neighbourhood crowded with restuarants and eateries of reaaly any kind. 5 Minutes from the Shinkansen station and surrounded bz all kinds of shopping experiences. The breakfast is really incredible.
Stayed 5 nights in Mar 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch customer service, location feasible for foot walking and commute traffic transportation. Would recommend this business highly!

10/10 Excellent

Vu Huyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly hotel. The staff can speak English quite well which is always a bonus when you are in Japan. I like the library cafe where guests can have a coffee or heat up their dinner at eat at the table. Good place for business trave or short stay
Stayed 3 nights in Nov 2023

8/10 Good

John

Liked: Cleanliness, staff & service
Clean and tidy. Good breakfast.
Stayed 2 nights in Nov 2025

10/10 Excellent

philip

Liked: Amenities
Excellent hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

CHIZUKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great breakfast , close to train station , will stay here again wonderful stuff
Stayed 2 nights in May 2024

8/10 Good

Audrey

Liked: Amenities
Good breakfast!
Stayed 1 night in Mar 2025

6/10 Okay

KAZUHIRO

Disliked: Property conditions & facilities
Very cheap and clean. Good access from the station. I was concerned about the smell of the air conditioning.
Stayed 2 nights in Jul 2023

6/10 Okay

Karen

Liked: Cleanliness, staff & service, property conditions & facilities

Tiny room

Small breakfast room is with cordial stuff. The hotel counter is almost automated with not cordial stuff. Room is tiny, Second person on the bed has no easy access to bathroom because of its tininess.
Stayed 1 night in Sep 2024

4/10 Poor

Kubilay

Liked: Staff & service
Disliked: Amenities
Too tiny rooms.
Stayed 1 night in Sep 2023

6/10 Okay

Anastasiia

terrible breakfast. not tasty dishes that are impossible to eat.
Stayed 1 night in Jul 2024

8/10 Good

kiyomi

客室は清潔で、隣の部屋や廊下の音など気にならず、騒音もなく環境は良かったです。私は時間の関係で食事はとっていませんがフリードリンクは利用できました。気軽に利用できてよかったと思います。寝巻も、エレベーターホールに設置されていて自由に利用できてよかったです。
Stayed 2 nights in Dec 2025

10/10 Excellent

Maki

Liked: Cleanliness, amenities, property conditions & facilities
外から見ると建物が古いようにも感じられましたが、ホテル内は大変清潔で快適でした。スタッフの皆様も親切で、安心して過ごすことができました。 朝食も和洋食様々な種類を準備してくださっており、おいしくいただきました。
Stayed 2 nights in Dec 2025

8/10 Good

万里子

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応も良く、朝食も美味しかったです。
Stayed 3 nights in Aug 2025

6/10 Okay

??

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
いつも栄養ある個性的な美味しい朝食や素敵な本が揃っているブックライブラリーが大好きで、何回も利用していますが、今回はエアコンが生臭く、朝のどが痒く、見るとホコリが溜まっていました。窓を開けられないので、エアコンの清掃を定期的にしたほうが良いです
Stayed 1 night in Aug 2025

10/10 Excellent

chieo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食が付いてる
Stayed 1 night in Jun 2025

8/10 Good

Takanori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅近でリーズナブルでした。朝食も食べれて全く不自由は感じられませんでした。 スタッフも笑顔で気持ちよかったです。 お世話になりました。
Stayed 1 night in Jun 2025

8/10 Good

Shinji

Liked: Cleanliness, amenities, property conditions & facilities
コスパが良い
Stayed 1 night in Jun 2025

10/10 Excellent

RYOKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
リーズナブルな価格で、無料朝食も美味しかったし、スタッフの対応も丁寧でだったし、満足度の高いホテルでした。また新潟に行く際には利用したいと思います。
Stayed 1 night in Jun 2025

8/10 Good

Shinji

Liked: Cleanliness, property conditions & facilities
また利用したいです
Stayed 1 night in Feb 2025

10/10 Excellent

SHINGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
静かに過ごせました
Stayed 2 nights in May 2025

10/10 Excellent

masaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方たちの対応がとても良かったです。朝食も美味しかった。 また、利用したいです
Stayed 1 night in May 2025

8/10 Good

Manabu

部屋、設備全体が明るくなっています。 大変良かったです。清潔感が有ります。
Stayed 1 night in Apr 2025