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ANA Crowne Plaza Niigata by IHG

4.0 star property
Hotel in Niigata with 4 restaurants and a fitness center

Choose dates to view prices

Photo gallery for ANA Crowne Plaza Niigata by IHG

Front of property
Minibar, in-room safe, desk, blackout drapes
Lobby sitting area
Lobby sitting area
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Gym
  • Laundry

Room options

Available filters for rooms
Showing 16 of 16 rooms

Premium Room, 2 Twin Beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Bathrobes
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, blackout drapes

Standard Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Bathrobes
Hair dryer
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Twin Bed

View from room

Standard Room, 1 Twin Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Bathrobes
Hair dryer
  • 22 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, 2 Twin Beds (Top Floor)

Minibar, in-room safe, desk, blackout drapes

Premium Room, 2 Twin Beds (Top Floor)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Bathrobes
Hair dryer
  • 33 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Mid Floor)

Standard Room, 2 Twin Beds (Mid Floor) | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds (Mid Floor)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Bathrobes
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed (Mid Floor)

Standard Room, 1 Twin Bed (Mid Floor) | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Twin Bed (Mid Floor)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Bathrobes
Hair dryer
  • Sleeps 1
  • 1 Twin Bed

Standard Room, 1 Twin Bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Bathrobes
Hair dryer
  • Sleeps 1
  • 1 Twin Bed

Premium Room, 1 Queen Bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Mid Floor)

Standard Room, 1 Queen Bed (Mid Floor) | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed (Mid Floor)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds (Air Purifier)

Standard Room, 2 Twin Beds (Air Purifier) | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds (Air Purifier)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Bathrobes
Hair dryer
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds (Mid Floor)

Standard Room, Multiple Beds (Mid Floor) | Minibar, in-room safe, desk, blackout drapes

Standard Room, Multiple Beds (Mid Floor)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Bathrobes
Hair dryer
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Room, 1 Double Bed (Mid Floor)

Standard Room, 1 Double Bed (Mid Floor) | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed (Mid Floor)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 2 Twin Beds (Separate Bath and Walk-In Shower)

Junior Suite, 2 Twin Beds (Separate Bath and Walk-In Shower) | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 2 Twin Beds (Separate Bath and Walk-In Shower)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Bathrobes
Hair dryer
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds (High Floor)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, 2 Twin Beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Bathrobes
Hair dryer
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Standard Room, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Bathrobes
Hair dryer
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Bathrobes
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
5-11-20 Bandai Chuo-ku, Niigata, Niigata-ken, 950-8531

What's nearby

  • Bandai Bridge - 7 min walk - 0.4 miles
  • Toki Messe - 11 min walk - 0.6 miles
  • Niigata Prefectural Civic Centre - 3 min drive - 1.5 miles
  • Niigata City Performing Arts Center - 3 min drive - 1.5 miles
  • Niigata City Aquarium - 4 min drive - 2.3 miles

Getting around

  • Niigata Station - 13 min walk
  • Niigata Airport (KIJ) - 20 min drive

Restaurants

  • ‪マクドナルド - ‬3 min walk
  • ‪らーめん風伯 - ‬3 min walk
  • ‪Season Café - ‬1 min walk
  • ‪ホテル新潟中華料理天壇 - ‬1 min walk
  • ‪廣新米穀 - ‬3 min walk

About this property

ANA Crowne Plaza Niigata by IHG

Upscale hotel near Toki Messe
Take advantage of a coffee shop/cafe, a hair salon, and dry cleaning/laundry services at ANA Crowne Plaza Niigata by IHG. Treat yourself to spa services, such as a massage, reflexology, or aromatherapy. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Japanese cuisine. Free in-room WiFi is available to all guests, along with a bar and a gym.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a water dispenser
  • A 24-hour front desk, concierge services, and free newspapers
  • Tour/ticket assistance, multilingual staff, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 182 rooms offer comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with bidets and shower/tub combinations
  • Flat-screen TVs with digital channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,200 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 3,000 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Kanesei
  • Koshi
  • Kura
  • Season Cafe
  • Tendan

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,938 square feet of conference space
  • Meeting rooms

Spa

  • Aromatherapy
  • In-room massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 16 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 3000.0 per night
Cribs (infant beds) are available for JPY 1210 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3000 per person
  • Self parking fee: JPY 1200 per day (in/out privileges)
  • Crib (infant bed) fee: JPY 1210 per night
  • Rollaway bed fee: JPY 3000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ana Crowne Plaza Niigata
Ana Niigata
Crowne Plaza Ana Hotel Niigata
Crowne Plaza Ana Niigata
Crowne Plaza Niigata
ANA Crowne Plaza Niigata Hotel

Frequently asked questions

Is ANA Crowne Plaza Niigata by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at ANA Crowne Plaza Niigata by IHG?

Self parking is available for JPY 1200 per day. Limited spots are available.

What time is check-in at ANA Crowne Plaza Niigata by IHG?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at ANA Crowne Plaza Niigata by IHG?

Check-out is at 11 AM.

Where is ANA Crowne Plaza Niigata by IHG located?

Located in Chuo Ward, this hotel is within a 15-minute walk of Aizu Yaichi Memorial Museum and Toki Messe. Pier Bandai and Bandai Pavilion are also within 10 minutes. Niigata Station is 13 minutes by foot.

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ANA Crowne Plaza Niigata by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 409 out of 757 reviews
Rating 8 - Good. 267 out of 757 reviews
Rating 6 - Okay. 52 out of 757 reviews
Rating 4 - Poor. 21 out of 757 reviews
Rating 2 - Terrible. 8 out of 757 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

Great hotel and friendly staff.
Stayed 1 night in Mar 2025

10/10

Spectacular hotel, excellent staff and great stay. Nice large hotel with good sound insulation inside didn’t hear any other rooms or the outside so very good for a sleep. Also the room was large compared to a lot of other hotels. Fast elevators. Everything you need within walking distance.
Stayed 2 nights in Apr 2025

10/10

Very good hotel with very good service.
Stayed 3 nights in Oct 2024

10/10

The breakfast buffet was amazing and the English support from the staff was top class.
Stayed 1 night in Aug 2024

10/10

Hotel was about a 15 minute walk from railway station. Check in was good. We had room 815 it was facing the water. Beds firm and were able to get bigger firmer pillows. Room size was comfortable. Breakfast was wonderful lots of choices.
View from room on a snowy day
Stayed 2 nights in Jan 2025

10/10

Traditional style hotel with top class service.
Stayed 4 nights in Mar 2024

10/10

Breakfast was very delicious and well presented, nice hotel staff, gracious.
Stayed 1 night in Nov 2022

8/10

Fairly standard hotel, but clean and comfortable! Easy to walk to lots of attractions nearby.

8/10

good service, exellent staff courtesy
Stayed 1 night in Jul 2024

10/10

Nothing just quietly, walkable
Stayed 2 nights in Oct 2024

10/10

Good place to stay with clean and nice rooms. Also a gym where you can work out.
Stayed 2 nights in Sep 2023

10/10

A very relaxing place.
Stayed 1 night in Dec 2023

10/10

All staff very helpful and nice
Stayed 3 nights in Mar 2023

10/10

good hygiene and quality of the service
Stayed 1 night in Sep 2024

10/10

Great view from the Windows, clean & quite high quality.
Stayed 1 night in Jul 2023

8/10

Very nice hotel and great service. The main downside for me is that it's not near most things.
Stayed 3 nights in Dec 2023

10/10

Hotel looks like it was built in the 1980’s but the management keeps it well for the age. Location is good not far from the train station where everything happens. Good place to stay in.
Stayed 2 nights in Jul 2023

10/10

Comfortable and quiet hotel with super delicious breakfast. Friendly staffs are well organized always ready to serve the customers. My room was spacious with a beautiful river view. The Hotel was conveniently located with almost everything within the walking distance. I will certainly come back when I revisit Niigata.
Stayed 4 nights in Dec 2023

8/10

Staffs are friendly, but we can hear next room guests talking. Dined at their Japanese restaurant at B1, excellent service and good quality of food. 10 minutes walk to Niigata station, good place to shop around it’s CoCoLo shopping center inside train station.
Stayed 2 nights in May 2024

8/10

river view and near proximity to walking across the river for more dining options. parking should be made free instead of paying
Stayed 1 night in Mar 2024

8/10

It has everything you need, including things you might not think you would need. Well-thought-out hotel in terms of services and amenities. Only issue i had was the hotel not receiving the deposit i paid to Expedia. Will need to check with Expedia when i get back.
Stayed 2 nights in May 2024

10/10

Good !
Stayed 1 night in Feb 2024

10/10

The breakfast spread was by far the best I’ve had, it was not only very affordable (¥2400 if you make a reservation one day prior) and the food spread was also very varied. There were 3 types of Niigata rice to choose from, and also some of the best bread I’ve ever had. The ensuite bathroom was spacious, and the showerhead had good water pressure. The room was also big enough to open 2 medium sized luggages without having to navigate too precariously around. The traditional Shoji in the room also added more character to the room. Humidifiers and even pillows of different heights were available for rent (ANA Crowne Plaza calls it their sleep advantage), which definitely improved our sleep. Location of the hotel was also very convenient; 10mins from the train station (flat ground, easy for luggage to be pull across), 5mins from LoveLa Bandai (a mall with all the shops that you need) and multiple bus stops.
Stayed 4 nights in Dec 2024

8/10

I have stayed in this hotel many times in the past before the pandemic. Each times, I have stayed for at least several days at a time and never really had any issues with this hotel. This time, most of the usual employees that worked here are gone and I feel like they are operating with skeleton crew. There was no issue with the service and all, but I felt like this time the room had less amenities than before. It's still a good hotel, but sadly I think their glory was a thing in the past.
Stayed 5 nights in Feb 2023

8/10

Overall not bad. Felt slightly older. Could hear some stomping from room above, but minimal. Biggest issue that I am docking a star for is ac did not seem to work. Set to 15c cool, but room stayed at a constant 24c which was too hot for me. I reported, but was only offered the suggestion to turn off the ac (this did not work). Location was fine and short cab ride to different spots if needed. Staff was overall very pleasant and friendly.
Stayed 3 nights in Nov 2023