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ANA Crowne Plaza Niigata by IHG

4.0 star property
Hotel in Niigata with 4 restaurants and a fitness center

Choose dates to view prices

Photo gallery for ANA Crowne Plaza Niigata by IHG

Front of property
4 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Lobby sitting area
Point of interest
Lobby sitting area
ANA Crowne Plaza Niigata offers a sensory experience in the city center. Guests enjoy authentic Japanese cuisine at four restaurants, relax with aromatherapy and massages, and stay connected with high-speed WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Gym
  • 24/7 front desk
  • Room service

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Standard Room, 2 Twin Beds (Air Purifier)

Standard Room, 2 Twin Beds (Air Purifier) | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds (Air Purifier)

7.8 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds (Separate Bath and Walk-In Shower)

Junior Suite, 2 Twin Beds (Separate Bath and Walk-In Shower) | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 2 Twin Beds (Separate Bath and Walk-In Shower)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds (High Floor)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, 2 Twin Beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed

View from room

Standard Room, 1 Twin Bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
  • 22 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, 2 Twin Beds (Top Floor)

Minibar, in-room safe, desk, blackout drapes

Premium Room, 2 Twin Beds (Top Floor)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

Standard Room, Multiple Beds

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Premium Room, 1 Queen Bed (High Floor)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Twin Bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Twin Bed (Mid Floor)

Standard Room, 1 Twin Bed (Mid Floor) | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Twin Bed (Mid Floor)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
  • Sleeps 1
  • 1 Twin Bed

Premium Room, 2 Twin Beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed (Mid Floor)

Standard Room, 1 Queen Bed (Mid Floor) | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed (Mid Floor)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds (Mid Floor)

Standard Room, 2 Twin Beds (Mid Floor) | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds (Mid Floor)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (Mid Floor)

Standard Room, 1 Double Bed (Mid Floor) | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed (Mid Floor)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds (Mid Floor)

Standard Room, Multiple Beds (Mid Floor) | Minibar, in-room safe, desk, blackout drapes

Standard Room, Multiple Beds (Mid Floor)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, blackout drapes

Standard Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

Map
5-11-20 Bandai Chuo-ku, Niigata, Niigata-ken, 950-8531

What's nearby

  • Bandai Bridge - 7 min walk - 0.4 miles
  • Toki Messe - 11 min walk - 0.6 miles
  • Niigata Prefectural Civic Centre - 3 min drive - 1.5 miles
  • Niigata City Performing Arts Center - 3 min drive - 1.5 miles
  • Niigata City Aquarium - 4 min drive - 2.3 miles

Getting around

  • Niigata Station - 13 min walk
  • Niigata Airport (KIJ) - 20 min drive

Restaurants

  • ‪ラーメン二郎 新潟店 - ‬3 min walk
  • ‪マクドナルド 新潟万代店 - ‬3 min walk
  • ‪モスバーガー - ‬4 min walk
  • ‪ドトールコーヒーショップ - ‬3 min walk
  • ‪Season Café - ‬1 min walk

About this property

ANA Crowne Plaza Niigata by IHG

Upscale hotel near Toki Messe
Take advantage of a coffee shop/cafe, a hair salon, and dry cleaning/laundry services at ANA Crowne Plaza Niigata by IHG. Treat yourself to spa services, such as reflexology, aromatherapy, or a massage. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Japanese cuisine. Free in-room WiFi is available to all guests, along with a bar and a gym.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
  • Luggage storage, a gift shop, and a ballroom
  • A vending machine, wedding services, and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 182 rooms offer comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with bidets and shower/tub combinations
  • Flat-screen TVs with digital channels
  • Refrigerators, electric kettles, and daily housekeeping

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  • Restaurant
  • Air conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 915 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,200 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 3,000 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Kanesei
  • Koshi
  • Kura
  • Season Cafe
  • Tendan

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,938 square feet of conference space
  • Meeting rooms

Spa

  • Aromatherapy
  • In-room massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 16 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 3000.0 per night
Cribs (infant beds) are available for JPY 1210 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3000 per person
  • Self parking fee: JPY 1200 per day (in/out privileges)
  • Crib (infant bed) fee: JPY 1210 per night
  • Rollaway bed fee: JPY 3000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ana Crowne Plaza Niigata
Ana Niigata
Crowne Plaza Ana Hotel Niigata
Crowne Plaza Ana Niigata
Crowne Plaza Niigata
ANA Crowne Plaza Niigata Hotel

Frequently asked questions

Is ANA Crowne Plaza Niigata by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at ANA Crowne Plaza Niigata by IHG?

Self parking is available for JPY 1200 per day. Limited spots are available.

What time is check-in at ANA Crowne Plaza Niigata by IHG?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at ANA Crowne Plaza Niigata by IHG?

Check-out is at 11 AM.

Where is ANA Crowne Plaza Niigata by IHG located?

Located in Chuo Ward, this hotel is within a 15-minute walk of Aizu Yaichi Memorial Museum and Toki Messe. Pier Bandai and Bandai Pavilion are also within 10 minutes. Niigata Station is 13 minutes by foot.

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Reviews

ANA Crowne Plaza Niigata by IHG Reviews

8.8

Excellent

9.0

Cleanliness

8.0

Location

9.0

Staff & service

8.8

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 437 out of 796 reviews
Rating 8 - Good. 275 out of 796 reviews
Rating 6 - Okay. 55 out of 796 reviews
Rating 4 - Poor. 21 out of 796 reviews
Rating 2 - Terrible. 8 out of 796 reviews

Reviews

10/10 Excellent

Magladelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT STAFF
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay all around

Nice stay all around, with ample parking across the road.
Stayed 1 night in Apr 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was amazing and the English support from the staff was top class.
Stayed 1 night in Aug 2024

10/10 Excellent

Yuka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and professional!
Stayed 1 night in Jun 2025

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very delicious and well presented, nice hotel staff, gracious.
Stayed 1 night in Nov 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

reasonable

decent price
Stayed 1 night in Jul 2025

8/10 Good

Cheryl

Liked: Cleanliness, property conditions & facilities
Great customer service. Lovely room but a little small. Too far to walk from station without trashing your suitcase. There are many hotels and restaurants near Niigata train station. I suggest one of them. Nothing near this property.
Stayed 2 nights in Jun 2025

10/10 Excellent

Wai Ki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff very helpful and nice
Stayed 3 nights in Mar 2023

10/10 Excellent

HyunJun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing just quietly, walkable
Stayed 2 nights in Oct 2024

8/10 Good

CHAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
river view and near proximity to walking across the river for more dining options. parking should be made free instead of paying
Stayed 1 night in Mar 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Good lication

Staffs are friendly, but we can hear next room guests talking. Dined at their Japanese restaurant at B1, excellent service and good quality of food. 10 minutes walk to Niigata station, good place to shop around it’s CoCoLo shopping center inside train station.
Stayed 2 nights in May 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall not bad. Felt slightly older. Could hear some stomping from room above, but minimal. Biggest issue that I am docking a star for is ac did not seem to work. Set to 15c cool, but room stayed at a constant 24c which was too hot for me. I reported, but was only offered the suggestion to turn off the ac (this did not work). Location was fine and short cab ride to different spots if needed. Staff was overall very pleasant and friendly.
Stayed 3 nights in Nov 2023

10/10 Excellent

?????

水圧が足りなかった
Stayed 1 night in Oct 2025

10/10 Excellent

Koya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗
Stayed 1 night in Jun 2025

10/10 Excellent

MIKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
快適でした
Stayed 2 nights in Aug 2025

10/10 Excellent

YONGHU

Liked: Cleanliness, staff & service, property conditions & facilities
いいです
Stayed 1 night in Jul 2025

8/10 Good

Yi-han

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price for a room with 3 beds
Stayed 1 night in Jul 2025

10/10 Excellent

JIHYUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
위치도 좋고, 모두 친절 합니다. 조식도 아주 좋았습니다. 다음에 또 이용하고 싶어요.
Stayed 1 night in Jul 2025

8/10 Good

Hayato

Liked: Staff & service, amenities
前のお客さんのペットボトルがベッドの下にあって不満だった
Stayed 1 night in Jul 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick walk to the shopping area… very nice breakfast in the morning…enjoyed my stay
Stayed 1 night in Jun 2025

8/10 Good

KAZUYO

Liked: Cleanliness
Disliked: Property conditions & facilities
ホテルの清潔さは良かった！ 眺めはあまり良くなかったのと、喫煙所が一箇所しか無い不便さがありました。
Stayed 2 nights in Jun 2025

10/10 Excellent

Koya

Liked: Cleanliness, amenities, property conditions & facilities
館内は清潔に保たれており、客室の清掃も良くされている。
Stayed 2 nights in May 2025

10/10 Excellent

masayoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフのフットワークも軽く、丁寧でとても良いと思います。
Stayed 1 night in May 2025

8/10 Good

a

Liked: Staff & service, amenities
全体的には良かった。 ユニットバスの排水が悪くて、汚かった。
Stayed 1 night in May 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular hotel, excellent staff and great stay. Nice large hotel with good sound insulation inside didn’t hear any other rooms or the outside so very good for a sleep. Also the room was large compared to a lot of other hotels. Fast elevators. Everything you need within walking distance.
Stayed 2 nights in Apr 2025

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