Vacations Close To Nicollet Mall

Unfortunately, my stay fell short of expectations. The automatic doors were not functioning properly, and I only got inside after another guest explained they needed to be manually pushed open. The front desk employees I encountered were friendly, but the overall check-in experience felt unprofessional. At check in the desk staff's personal phone rang multiple times with a very annoying ring tone on max volume. I was not asked for identification when checking in, and multiple front desk staff members were dressed very casually in t-shirts/street clothes. Given that the front desk is the first impression of a hotel, I expected a more professional presentation. The lobby and luggage cart I found were also noticeably dirty. The room smelled fresh and initially appeared clean, but several areas needed attention. Surfaces and drawers were grimy, the lampshades were stained, and the bathroom wallpaper was peeling. We stayed three nights, but housekeeping only serviced the room once. Breakfast was disappointing as well, with dirty tables and sticky counters. The property's cleanliness, maintenance, and overall presentation need significant improvement. Given my past experience with Wyndham hotels, I expected a much higher standard of cleanliness, professionalism, and overall guest experience. Unfortunately, the hotel did not deliver the value I anticipated.

Clean rooms, facility and the restaurant/bar areas were great. Great location downtown, a bit noisy at times but not terrible.

Very basic and no thrills hotel but it was convenient and the staff were good and responsive.

Staff was very friendly and accomodating. Distance between bed and air conditioner very tight made it difficult to get out of bed on one side. No beds made between two nights of our stay found that odd. Otherwise would stay here again

Located in a industry area so not much nearby. The restaurant in the hotel is great for family travel.