Ngera Vacations

The hotel itself was great, the staff was super friendly but I reserved a suite and 2 of the sinks were clogged, I told the front desk but the maintenance never fixed the issue, other than that everything was accessible and user friendly.

It took over an hour to get checked in. It was unreasonable. They only had 3 staff members checking in a massive line of people.

Overall the hotel was good - the rooms were nice and comfortable. The pool area was a bit frustrating since almost any lounge chair with an umbrella cost extra - I'm not sure how they can charge a $50/night resort fee and then try to charge you again just to have some shade! The food at the cafes and restaurants were fine but nothing to write about. So this was a good stay, but nothing really stood out except the nice rooms and comfy bed.

A better selection of food options would be great. Better signage for shows, monorail & definitely bus stops. A refrigerator and microwave for leftovers.