Newtimber Vacations

Wonderful hotel! Amazing staff!

We had a short stay in London and wanted to make the most of it. One Aldwych really fit the bill. This is a beautiful boutique hotel in Covent Garden and was central to absolutely everything. The front desk was incredibly kind. The front desk manager was a lovely lady who helped us settle in and truly took care of our family. She really made our visit very special. We were traveling with a baby and really appreciated all the amenities that the hotel laid forth, including a crib in the room, a miniature bathroom for the baby, and a little tent there. It was extremely easy to get onto the Underground, get an Uber, or jump on the hopping-off bus that stopped right in front of the hotel. The kindness, amenities, and location of this hotel really make our trip special. Thank you very much. We look forward to coming back soon.

Perfect. No complaints. Friendly and helpful staff.

Terrible would not refund or offer credit despite flight cancellation manager inga terrible