Chalets en New Galloway

“Staff was awesome”

“The staff attitude : very cheerful and welcoming”

“Very friendly staff but the hotel looks and feels tired.”

“Older property but well maintained.”

“The hotel is delightfully old school. Table cloths in the large dining room and carpeted floors making for a peaceful atmosphere where one could be heard. The balcony in our spacious bedroom was a joy from where we were able to occasionally see red deer. The staff were enormously helpful in moving luggage - there are no lifts. All in all a delightful experience.”

“When we arrived at the hotel it didn't look anything special from the outside. On entering into the small reception we received a very warm welcome and given some local information. We were directed to our room which was very spacious, clean and a nice outlook . The bed was very comfortable although I found the room warm but my husband slept right through the night, which is unusual for him. We opted to have dinner in the hotel and although a bit pricy we were very happy with what we ordered. A...

“We stayed just the one night. The staff were very friendly and eager to provide good service. We enjoyed a pleasant drink on the lovely patio overlooking the river followed by a tasty meal in the bar. Breakfast was excellent . Our room was fairly basic with quite a small ensuite . The WiFi was good. We were pleased with our stay which represented good value.”