Vacations Close To National September 11 Memorial & Museum

The location is good. The elevators don’t work. It took us 30 minutes to get down from floor 8. My family had to carry 5 suitcases down 8 flights of stairs because they didn’t work. We asked for towels 3 different times and were told they would be brought to our room and we never got them and they wouldn’t give us any at the front desk. We only had 2 towels for 4 people. The shower only had burning hot water. They also charge you an extra $130 for room service and a terrible breakfast that you don’t have an option to opt out of.

Great experience! Would book again.

Really liked this hotel. Very small rooms as others had mentioned but clean and with really nice extra touches (like breakfast and happy hour). Sound proofing is the biggest challenge with this hotel. They do provide earplugs. It was easy to get downtown using the 2nd street bus or the metro which was a quick walk over to grand central.